Västra Norrlandsgatan 5, 903 27 Umeå, Sweden
#11 of 19 hotels in Umeå
Guests' ChoiceBased on 176 hotel reviews
8.0Cleanliness
8.5
Comfort
8.4
Location
8.6
Facilities
8.0
Staff
8.8
Value for money
8.3
Free WiFi
8.7
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End of dialog contentReviewed: 1 June 2024
Wladyslaw
GermanyNo window in our room, but it wasn't bad after all we could sleep in darknes
Good breakfast and private parking.
Stayed in May 2024
Reviewed: 31 March 2024
Kandolin
FinlandEvening meal was included and it was really good!
Stayed in March 2024
Reviewed: 24 March 2024
Renars
LatviaThe floor was a bit dusty and it soon showed on the clothes of the toddlers.
Rooms were spacious, the location was close to the city centre. The breakfast was good, and the dinner was good but depends on your taste.
Stayed in March 2024
Reviewed: 18 March 2024
Wena861015
SwedenThat it can accomodate for 6 person
Stayed in March 2024
Reviewed: 29 February 2024
Tomasz
PolandInlcuded dinner was rather bad.
Acceptable price. Clean and quiet. Included breakfast was nothing special, but it was enough to feel full.
Stayed in January 2024
Reviewed: 20 January 2024
Eunice
SwedenTheir bed.
The location, the food (dinner included also in the price), the sauna.
Stayed in December 2023
Reviewed: 11 January 2024
Caroline
SwedenThe supper was not worth 😕
The breakfast was excellent 👌
Stayed in January 2024
Reviewed: 10 January 2024
Andrew
United KingdomNothing
Great location, nice staff
Stayed in January 2024
Reviewed: 3 January 2024
Nilsson
SwedenA little pricy when booking late.
Great breakfast, clean and nice room. Friendly staff.
Stayed in October 2023
Reviewed: 27 December 2023
Olivia
Swedenthe toalett. It smells so bad
Stayed in December 2023
Reviewed: 30 November 2023
Cheuk
SwedenThe ceiling needs to be renovated.
Very friendly staffs
Stayed in November 2023
Reviewed: 20 November 2023
Ekaterina
United StatesStaff seemed like they didn't know what they were doing at times. Felt like they were just hired. One person at the reception was even borderline unfriendly, but others were nice enough. Hopefully they will fill find their way around and learn the ropes, since this is by far my favorite hotel in Umeå!
Nice evening meal, simple but good breakfast, big sauna
Stayed in November 2023
Reviewed: 6 November 2023
Jovanovikj
SwedenThe dinner was quite bad.
Location and cleanliness. Staff was very helpful and friendly
Stayed in November 2023
Reviewed: 27 October 2023
Anna
PolandDuring the night it was cold in the room
Nice hotel for a good price.
Stayed in October 2023
Reviewed: 25 August 2023
Berkay
SwedenMini fridge would be great in rooms.
Location, good price, breakfast.
Stayed in August 2023
Reviewed: 25 August 2023
Emily
AustraliaThe room (windowless family room) was incredibly hot (staying in August) which made for a pretty unpleasant night.
Family room was a good size. Included dinner was nice enough. Very close to train station. The gentleman at reception was very helpful when our train was cancelled.
Stayed in August 2023
Reviewed: 17 August 2023
Jaana
FinlandOur room was underground, so no windows, which was a bit uncomfortable, but overall the room was nice and clean.
Breakfast and dinner were included in the room price, which was extra nice :)
Stayed in July 2023
Reviewed: 16 August 2023
Erin
BelgiumThe value was amazing. Everything was rather basic, but for that price perfectly fine! Even with dinner included. The breakfast was really good.
Stayed in August 2023
Reviewed: 14 August 2023
Vesa
FinlandBathroom door was a bit flimsy. Overall not much to comlain about.
Room was modern and cosy with comfortable beds and big tv. Tidyness was good. Affordable parking next door. Small evening dinner included in room price. Staff was frindly and helpful.
Stayed in July 2023
Reviewed: 6 August 2023
Mirva
FinlandThe personal at the dinner service should be more friendly.
A pet-friendly hotel located near the city centre, the breakfast buffet was great! A small dinner was included in the price as well.
Stayed in July 2023
Reviewed: 15 July 2023
Traveller
AustraliaThe room was very hot and stuffy. We had to sleep with the window open, unfortunately it was very noisy outside during the night.
The dinner and breakfast were excellent.
Stayed in July 2023
Reviewed: 10 July 2023
Jon
United KingdomVery comfortable good location
Stayed in July 2023
Reviewed: 6 July 2023
Robert
AustraliaThe elevator to the parking was out of order and there were no signs indication this or directions to get to reception or our floor. No signs to find the main elevator from the car park stairs with baggage. Half board support was a single choice and really not worth doing. Reception staff were not very helpful but don't know if was a language issue or lack of training. No air conditioning but noisy when opening the window. Breakfast layout was a bit unhealthy with tong handles resting on the food and children coughing directly onto food due to no protection and height of food (and poor management by their parents).
The bed was one of the best so far in Sweden. The room size was ok and the property was easy to find and easy to access. The main pedestrian mall and the river walkway was a short walk away. Parking is very convenient but very expensive for the town. WiFi was reliable and fast enough. Reasonable black out curtains (for Sweden) as was the breakfast (for Sweden). The included supper was edible.
Stayed in July 2023
Reviewed: 19 June 2023
Christer
SwedenRoom very varm and no AC only fan..
Breakfast very god.
Stayed in June 2023
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