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Reviews of ProfilHotels Hotel Garden 4 stars

Baltzarsgatan 20, Norr, 21136 Malmö, Sweden

#28 of 37 hotels in Malmö

Guests' Choice

Review score

Based on 1225 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.9

  • Location

    9.3

  • Facilities

    7.6

  • Staff

    8.7

  • Value for money

    8.0

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 13 May 2024

    8.0
    Perfect hotel with good beds and nice price/quality
    • Leisure trip
    • Solo traveller
    • Standard Room Four
    • Stayed 9 nights
    • Submitted via mobile

    No fridge in the room. Breakfast hours too early.

    Good location, very good beds, quiet, nice breakfast

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Comfortable base for central Malmö
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    The decor is a little dated, paint chipped away on the doors.

    Great location, nice little roof garden. Comfortable bed.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    7.0
    Centric
    • Business trip
    • Family with young children
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Very small room for two people, with a very small closet Bad bathroom, bad shower Bad bed, too soft and with bad pillows

    The breakfast Location in the historic center The friendliness of the reception staff The permanent and free presence of tea, coffee and biscuits in the lobby

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room Four
    • Stayed 4 nights
    • Submitted via mobile

    Old rooms

    Breakfast is super

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Very comfortable stay in the city centre of Malmö.
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights

    Only one issue, there was an odd smell coming from the shower drain. A bit like the smell from a sewage treatment plant.

    Great location, just around the corner from Lilla Torg. Friendly and helpful staff. Great lounging area on the ground floor serving coffee and tea throughout the day. Compact rooms with super comfortable beds. Good breakfast buffet with a wide range of options.

    Stayed in April 2024

  • Reviewed: 5 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Excellent breakfast, good sound isolation, friendly staff

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Not perfect but very good. Eccellent, if you travel with dogs and own car.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    Room gets too hot during a sunny day, but we were mainly seeing things then.

    Breacfast and bed were exellent. Train connection was wery good

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was really good Receptionist helpfull.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    7.0
    value for money
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night

    The room is a little dated. The bathroom especially could do with a little update. Remove the small bath and just put a shower tray in there. Some of the tiles seemed to be coming off in our bath room.

    The hotel is easy to find and right in the centre of the old town. Great for exploring the city. The lobby and dining area look great and are really comfortable. Breakfast in the dining area was really goo. They put out a very impressive spread. To catter for most tastes.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff at the front desk, particularly the lady in the afternoon/evening was extremely kind and helpful

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Very friendly staff. Free coffee and fika in entrance lounge. Central location. Luggage storage room. Simply a great place to stay when visiting Malmö!

    Stayed in April 2024

  • Reviewed: 22 April 2024

    7.0
    Perfect location and value for money
    • Business trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms are not really spacious but it is not a huge problem. The bathrooms are spacious enough My main problem was that noise really travels in the hotel, it was not fun to hear what people talk in the next door. The hotel was kind enough to put earplugs by the bed but they were quite big and stiff so it did not work. One area to improve would be the doors of the rooms. The doors currently move and make a sound when other guests close their doors. It feels uncomfortable to hear your own door moving each time someone slams their own door. We also found the bed mattress way too soft and thin. The hotel can definitely improve the guests' sleeping quality by changing the mattresses with harder ones.

    The location of the hotel is superb, 10 min. walking distance from the Central station and couple of minutes to all central attractions. Continental and generous breakfast which continues until 11 am on weekends Toiletries are provided such as shampoo, conditioner, body wash and body lotion, cotton pads, q-tips The rooms do not have air-conditioning like many other hotels do. One can open the window and get fresh air, which is great. The staff are nice and helpful. Good selection of Pukka teas in the rooms and complimentary sparkling water too Coffee, tea and biscuits in the lobby area throughout the day. One can sit and relax in the lobby before the flight, enjoying a cuppa Check out is at 12:00 which is great if you have a later flight (usually hotels in Malmö have check out at 11:00) Overall, the hotel would provide a decent stay for a night or two if one came to Malmö for sightseeing. Otherwise it is bit of a traditional option for millennials

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    All was excellent

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Good breakfast.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice staff and we got our room a couple of hours earlier.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Our bathroomdoor was very noisy and there was a cold draught in the room the whole time.

    The breakfast was so good and the hotel is located in the center so we could reach the most attractions by walking.

    Stayed in March 2024

  • Reviewed: 3 April 2024

    8.0
    Great place to stay
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    It's getting a little old but not at all unpleasant.

    Fantastic location and spacious, comfortable room. Great breakfasts as well. Excellent sauna.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    7.0
    Very plessant stay
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    No remarks, good average.

    The service from the werkers in the hotel is excelent. The breakfast is very good, very various meals possible.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Location excellent, breakfast exeptional

    Stayed in March 2024

  • Reviewed: 29 March 2024

    9.0
    We will be back.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights

    The room was a very long walk from the lifts.

    Excellent location in Malmø city centre.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    Great value for money.
    • Leisure trip
    • Family with young children
    • Standard Room Four
    • Stayed 1 night

    Breakfast was good.

    Stayed in December 2023

  • Reviewed: 22 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    While I have nothing bad to say about my stay at ProfilHotels, I was a bit disappointed about how my booking was handled. I chose this hotel because it gave me a good discount with Genius, but I made a mistake and put the wrong date. I sent a request to change the non refundable reservation within half an hour of my original booking, but the Genius discount is not applied to changes so I got asked to pay full price. The Booking.com staff asked the hotel to make an exception and allow me to cancel for free and book again with the discount, but they refused, so I paid the difference. While I totally acknowledge the terms and conditions of the non refundable reservations and that the mistake was on my part, I also think that we are all humans and mistakes can happen. Since I reached out straight away, a bit of understanding would have been nice. On top of that, I got even chased about the payment that I had already made the day before, with no apology from their part once they found it.

    The hotel was nice and clean, the staff was very nice and the bed was comfortable. The breakfast was great and the variety of food was excellent! It was easy to find the hotel and it's in a very good location from where it's easy to visit the city centre. The sauna was available to use until midnight, which was a great touch. I had a very good stay.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Noise from hallway and surrounding rooms

    It was cheap. Good location.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    9.0
    A lovely stay. Will most definitely return.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    No viewing balcony for views over the city.

    The Staff are wonderful. Professional and helpful.

    Stayed in March 2024

Showing 1 – 25

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