There are only a pair of machines that dispense black coffee and hot water in the Breakfast area, and I found the coffee to be truly awful, even mixed with milk and sugar, the coffee in the breakfast area machines was appalling. This actually surprised me, I've travelled to Scandinavia numerous times and had not previously encountered such an obvious "gap" in a restaurant's breakfast offerings. Typically, I've encountered automated machines, Nespresso dispensers and similar, so this was a surprising disappointment. They do "have" an espresso machine that makes lattes and cappuccino in the lobby, but it was non functional for milk Drinks the first few days, and gone altogether in my last few days (I stayed 8 Days). Great coffee was available in the restaurant, but only after 11.30am *and closed altogether 1 day per week), so I was ducking across to the railway station for decent coffee routinely while working The room set up could be better thought out (I stayed in an amazing room with an incredible view on the 12th floor) but the gap between the foot of the bed and the desk was tiny, it would have been far better to have gad it along side the other window where there was more space and still an amazing view. I'm discovering that this is "not a thing" in Sweden, but even on a freezing day outside, the rooms could get quite hot - which in itself is not a bad thing, but you could not keep drinks cool - so maybe I'm way too Australian and this is such a standard thing where I'm from but warm soft drinks / sodas are not great, even on a cold day. If you can afford a small portable drinks cooler from a nearby retailer, it may be worth bringing with you to this hotel (or most of them in Sweden) :-) Again, these are just my observations and are not major criticisms of a wonderful hotel and its amazing staff.

Really loved the staff and the breakfast (for the most part). The location was amazing and everything was close by (except for the A6 / Asecs mall). I will be writing more about what I didn't like - but these are simply a matter of "what could they maybe do better?" and "If you aren't use to Sweden, think ahead and factor things in" so your expectations are appropriate I truly cannot overstate how truly grateful I am to the staff, especially at reception, the bar and the cleaning staff as everyone was friendly, engaging, customer focused and extremely helpful.

Stayed in April 2024

I disliked that they didn’t have a refrigerator

The view over the sea at such high floor was beautiful and the room was comfortable.

Stayed in April 2024

food is good! Location is wonderful! Kindly to asian people!

Stayed in March 2024

Excellent breakfast!

Stayed in April 2024

Nothing!

Everything!

Stayed in April 2024

Great location, clean rooms and great breakfast

Stayed in March 2024

Really good

Stayed in March 2024

Room is a bit small and very cold. Thermostat can't be adjusted properly.

Clean and modern hotel. Good breakfast food and hall. Very comfy bed. Great location.

Stayed in March 2024

Receptionist forgot to activate my room card. Could not get into my room or use the elevator to go down to reception (someone else activated the elevator on the way up). An annoyance after travelling all day.

Stayed in February 2024

Na

Great location, design and excellent buffet breakfast. A perfect balance of luxury and economy.

Stayed in December 2023

Minibar in the room was missing.

Excellent room and view - and wide range of food

Stayed in January 2024

The water pressure in the shower was very low on both my stays

Brand new, amazing views and a very good breakfast.

Stayed in January 2024

Very nice breakfast buffet with everything you need. Nice room with great view over the city. Extra attentive for our anniversary we were celebrating that day: the bed was specially prepared with ballons and a card.

Stayed in December 2023

No room service.. but I understand the categorical state of the hotel.

The style of a modern structure merged with a historical building

Stayed in December 2023

Great views, lovely bed and great breakfast

Stayed in December 2023

The dining room staff told me “it’s just a few steps” rather than directing me to the elevator as I requested.

Breakfast was good quality with several choices. The sirloin on the dinner menu was flavorful.

Stayed in December 2023

The room itself looked a little let down. There was some stains on the walls and something sticky on the carpet (jam maybe?). There was dust on the lamps and some surfaces. It looked and felt a bit used before and not cleaned/made up very carefully. I didn't get that fresh feeling of a room. Maybe it is just natural wear and tear, but for the price (aprox. 1690 sek) I expected more.

I liked the Hotel itself - building, reception. Staff was friendly and helpful. I liked online check-in and check-out options. I liked that in the room I could boil water and make coffee. Room was quiet.

Stayed in November 2023

Everything was very good.

Fantastic location. Wonderful breakfast with a good supply of gluten free options.

Stayed in October 2023

We were given a room with carpet and had to ask for a room without. Desk staff was. Rey accomidating.

Great location in the city. Beautiful view over the sea.

Stayed in October 2023

-Bathroom was somewhat small. -Sink design is so bad. There is a big area where a larger, nicer sink could be placed. With current sink, hands are touching the ceramic around time to time. -No feet towel was present. -Bed felt uncomfortable after both nights. -Someone else's socks were in the wardrobe area.

+Great view from our room to the lake. +Hotel location is very central. +Very good breakfast. +Pleasant staff.

Stayed in October 2023

The lighting was very poor. No possibilities to increase the brightness in the room. A few weak lamps. Saving energy is good, but not to the level of discomfort. No refrigerator! No wardrobe. The temperature in the room was very low when I arrived. It took several hours to reach an acceptable level (21.5). Although I asked for cleaning, it was forgotten the first day.

The room was specious, clean and with a very nice view. The bed was very comfortable. The breakfast was fantastic, and I really enjoyed it every day.

Stayed in October 2023

Nothing comes to mind

The view. The breakfast was spectacular!

Stayed in October 2023

It was cold in the room at night. Also floor was poorly cleaned

Very nice view

Stayed in October 2023

They should tell the guest that the cleaning service will not be done unless they ask for it the previous day before 10pm. We as tourist didn't know about this and they dont tell you, and when we asked they said that the "instructions" are posted next to the elevators, that we should've read. We recomend to give this information during the check in.

Stayed in September 2023