More expensive rooms with sea view are ridiculously small. Staff at the front desk impolite and unwilling to provide service.

Stayed in October 2023

The extra bed if you are more than 2 people isn't suitable for adults; it's more in line with the size for a teenager or younger individual. In the case of a booking for 3, like mine, it can be quite inconvenient for the third person, especially if they are taller than 1.65m, as the bed may be too small. Extending breakfast hours would be a nice improvement (it is currently 6:30 to 9:30), allowing guests to enjoy a bit more sleep.

The hotel's location is fantastic, the room facilities are modern, the breakfast is excellent, check-in and check-out are hassle-free, and the bathroom with its great shower is very comfortable. The overall cleanliness make for a great stay!

Stayed in September 2023

Fantastic location. Very nicely designed.

Stayed in August 2023

The hotel was recently built, beautiful and clean. We really liked friendly staff. Parking was a problem, but there was a place finally. Rooftop bar was great and also the sauna area with amazing view.

Stayed in July 2023

Images of the Scandic Oceanhamnen looked very promising. We did arrive at the Hotel 7pm after a whole day of driving. At the Hotel we were told that the rooms are not ready to be checked in due to technical problems. We were not informed beforehand. The Hotel offered us alternative rooms at Scandic North in Helsingborg. After driving there we checked in. Unfortunately it was former smoking rooms not renovated since decades for a crazy expensive price. We were hoping for a beautiful weekend in Helsingborg with the family...in the end it was a very disappointing experience with Scandic Hotels for a crazy price. For sure never again. One positive thing: Breakfast at Scandic North in Helsingborg is great.

Stayed in August 2023

There is a few annoying things here, I will list them in no particular order: - you are told you have to book breakfast with limited availability for each 30 min slot. I find that very peculiar. Why should I have to plan what time in the morning I wake up and eat, when I am on time off and traveling? Also it turns out that it doesnt really matter anyways since you can go down without a booking and take a free table. - Windows were not clean on the outside; stained full of dust, salt, grime and occassionally bird droppings, in both rooms we saw - We were originally given a room right next to the ferry terminal, so much so that you can see individual faces of the people standing on the deck. Went downstairs and asked if we could switch to a different room, ended up with another room looking at the same view just one floor up. WTF? - The room(s) we got are tiny, you can barely walk around the bed. Let alone do any kind of preparation. We were a couple getting ready for a wedding and getting ready at the same time was a major hassle.

Location is good, short walk from train station if you are coming by train or ferry (ferry terminal is attached to the train station). The property is on the waterfront so that is great for a walk, if you are lucky with the weather. Staff were very friendly and polite (but not necessarily helpful always). Other than that cleanliness *inside* was good overall (see below for the flipside)

Stayed in July 2023

small rooms

Nice and new hotel with good service. breakfast was great.

Stayed in May 2023

The lack of street signs in the area. The vague information regarding the parking situation. I'm perfectly okay walking 5 minutes in the rain, but I'd like to know that when "hotel parking available" actually is very limited.

Relaxed and friendly staff. Plenty of space and seating at breakfast. Generally brekfast buffets tend to feel hectic. Not here. Despite being fully booked it was a relaxed experience. The 12th floor relax area was a neat experience. A beautifully designed hotel.

Stayed in July 2023

Close to the railway station

Stayed in July 2023

Room was a bit small

Everything, wonderful location, amazing breakfast, great staff.

Stayed in July 2023

Room was cold and not possible to adjust temperature. Staff at the info offered extra blankets but took from us 2 calls and 2 visits at the info middle of the night before finally getting those at 12.30am!! Found out that housekeeper wasnt contacted from info staff at all even though they promised to do so after the 2 phone calls. He was only contacted AFTER we went down personally to info to ask about it again. Also with that room cost you would expect rooms to hv basic waterboiler, fridge and telephone. Overall hotel looks new and clean but facilities and service are not matching the expectation what you expect from only one year old (new) Scandic hotel.

Good breakfast and clean room

Stayed in July 2023

great breakfast, very close to ferry and short walk to centre

Stayed in June 2023

Very close to the sea. Can see the boat view when at breakfast. Room is silence.

Stayed in June 2023

the room was a bit small but the view was amazing. in the US , a small fridge is often included in the room. That would have been nice. the thermostat was a bit tricky.

clean, easy to get to and friendly personnel.

Stayed in June 2023

Needed clearer directions to reach the level in the railway station to bridge to hotel.

The relaxation room was just what we needed and your staff were so helpful with instructions on how we could utilise this space. Loved the views of the ferry crossings.

Stayed in May 2023

The beds in the room were absolutely exceptional. My husband, and I said it’s possibly one of the best nights sleeps we’ve ever had in a hotel.

Stayed in May 2023

new builg

Stayed in May 2023

The location

Very convenient

Stayed in February 2023

no Windows in the hotel room.

breakfast

Stayed in January 2023

There was no coffee or tea in the room and those are basics that you find even in the cheapest hotels. The hotel did not provide slippers, which again, basic thing considering the price of the Accomodation. The sauna was not working and there was no janitor available to fix it.

its new and clean with a nice location.

Stayed in January 2023

Car park cost 300 kr ! Extra , the room size (we had a family room but it’s really small), there is no place to park the car temporary to take the luggage down or to drop the family/ guests

breakfast was normal

Stayed in December 2022

unprofessional staff. all dining and beverage service closed all together. nothing was open or available

amazing location

Stayed in December 2022

please change the synthetic blanket to down blanket as it got uncomfortably hot from synthetic filled blanket.

Located by the Harborplace fight in the city center. It’s very convenient to walk around, to the mall, city centre.

Stayed in November 2022

The only thing I would like to change is the area of ​​the hotel room. The room was too small and without windows.

A great new hotel at the gateway of Helsingborg. Beautiful design, attentive staff, very tasty and varied breakfast. The view of the city from the rooftop bar - it's wow! Thanks for the hospitality, the weekend was great!

Stayed in July 2022