Cleaning staff should only approach a room to clean once per day. If I say don’t come in. It doesn’t mean try to get in the room 1-2 hours later! Bed mattress and pillows could be of better quality. pillows offered where too soft and didn’t support side sleepers. The restaurant upstairs should scrap there “formal” attire requirement and be open more than 2 days a week.

Great location. Clean rooms. Lots of restaurants close by.

Stayed in March 2023

Top floor parties get along in 13th floor rooms .

Design and comfortable rooms, absolutely splendid view. Very good and plentiful breakfast ! Very close to the city center and the beaches.

Stayed in February 2023

-

Very clean and stylish, great location and friendly staff.

Stayed in February 2023

The location is really nice, close to the station and that is very handy. The breakfast was amazing! And view from room was also great, spend time in the morning and night to enjoy view :)

Stayed in January 2023

Comfortable bed and good stay for a night When you have a trip:)

Stayed in December 2022

the view, great & comfortable room loved the option to sit in front of the window and work. loved the small touch of having a try to work with the laptop from bad

Stayed in November 2022

Breakfast could have been better.

The hotel staff were very friendly and the room was very clean and big with a lovely view. Chromecast on the TV was super nice as well as the big clean towels in the bathroom.

Stayed in November 2022

Breakfast is the same everyday. 😄

Location is amazing.

Stayed in October 2022

Location and views were perfect.

Stayed in October 2022

The design is lovely. Great breakfast with the best view. Very helpfull and sweet staf at the reception. Stayed there for 3 nights in a conference and it was fantastic. Malmo is calm and beutyful, I run every morninig to see more.

Stayed in October 2022

Breakfast selection is not up to similarly priced hotels in the same category Not able to open windows, yiu rely solely on ventilation

New style Modern

Stayed in October 2022

lack of staff. reception is manned about 50% of the time. the room service is not room service… I was charged to have the food delivered to me and when it was ready to be delivered they told me to come and get the food. so I was charged for delivery and had to get it myself.

Stayed in September 2022

The hotel is located perfectly, our room was very nice and had super nice view towards the ocean. Everything went smooth and clean , the breakfast area was at the last floor of the hotel with a panoramic view of the city . The staff were really nice and helpful. I'm definitely coming back again to this hotel😊

Stayed in September 2022

Nothing

It is a very modern building rooms and staff were exceptional.

Stayed in August 2022

I didn't like anything. I got an offer from Booking for a 4-star hotel, I was sold a poor quality hostel below 2 stars. Dirty, dingy, ugly. One restaurant which was a digny, sad, neglected place with a shabby quasi restaurant, more closed than open, dirty with digny specks and seats and shiny paint, dirty blankets on a metal cart. The tables dirty, poor, looking dirty. On the tables the food leftovers. I had a choise with respect to the hour of the breakfast at. 7.30 a.m or 10.15 because in the meantime there was not place. Another bar downstairs next to the quasi reception (a table with a chair) was closed, on Saturday because it was 6.00 or 5.00 o'clock p.m. and on Sunday because it was Sunday. There was not lobby like in other hotels. it is well seen on the pictures enclosed. I paid for this hotel more than I would for any other 4-star hotels like Clarion in Malmo or Elite Savoy or Radisson. I was tempted by view to the sea. But I received something which was not worth even one tenth of the price paid. On the day of my arrival to the hotel I asked for packed lunch in place of the breakfast on Monday because I was leaving the hotel early in the morning on that day. Then I was informed that the receptionist's colleague forgot to tell him about it. In result I paid for th breakfast which I didn't have. I felt not only dissapointed but also humillated i n some way not by the place itself If it would be my decision to stay in such a place but that I trusted the offer and I was deceived. I feel very sorry about that.

Nothing!!!

Stayed in August 2022

No service, not even a bottle of water. Worst breakfast buffet ever. No juice, old and chewy rolls, bacon more cooked than fried, cutlery sticky and with stains…

Good bed and nice view

Stayed in August 2022

nothing

everything was perfect specialy the people

Stayed in July 2022

Unsure if the bed linen was changed before our stay. The quilt cover is split inside. When we remove the quilt we can see it was badly damaged. Also not sure what chemical has been used to clean the whole place. My husband had bad reaction to the air as soon as we get to the hotel. during the whole stay he could not stop sneezing. As soon as we left few hours later it was stopped.

Good view and good locations

Stayed in June 2022

The windows couldn't open at all in the room. This didn't affect our stay or bother us much, but we wouldn't mind some fresh air beside the air conditioning.

The staff was very pleasant, welcoming, and always available. The hotel looks great and it's a few-minute walk away from the Central Station. The room was cleaned daily by the staff. The breakfast in Kasai in the sky restaurant was good, the same every day, but that's okay. On our last day, we couldn't make it in time for breakfast because we had an early flight, but the staff ordered takeout breakfast for us at the time that suited us best.

Stayed in May 2022

I put it all in the first one...

Overall a fine experience and i would come back looking isolated at the room, because of the shower, bed, tv, style etc. But since we only stayed overnight, then you can imagine that the breakfast was a pretty big part of the experience and that was honestly speaking quit disappointing. It was really boring in terms of warm food (overcooked eggs, which together with bacon was all you could get) and the cold selection was really "grey" looking. But the room was super nice

Stayed in April 2022

crowded breakfast, a bit of noise in hallways and gym a few blocks away

comfy beds and lovely view

Stayed in March 2022

The room view was exceptional!

Stayed in January 2022

However, the most important to us was cleanliness of rooms especially when we noted to the hotel beforehand that we have allergies. Sadly only the floor was cleaned but the bed was not dusted. The next morning, the entire room and flooring was full of dust. The effort the staff put in was not enough to meet the standard of cleanliness you would expect a hotel would have. Fridge not working.

The breakfast buffet was great with good view however the staff cleared the breakfast buffet without notifying us. The staffs effort to meet the guests expectations was beyond expectations. The choice of toiletries is great.

Stayed in January 2022

We checked out recently from this nice hotel and wanted to take a taxi to the airport where he had a plane to catch. Unfortunately it was rush hour and there were no taxis available no matter how many calls we and the hotel desk personnel made. As we were with kids, me and my wife were started to get concerned and figured out the chances to miss the plane were pretty high. Seeing we might have a problem, a nice gentleman from the Reception offered to give us a ride to the airport. Of course we hapilly accepted only to find out the gentleman was Sebastian, the General Manager of the hotel himself. Now this is what I call service!

Stayed in December 2021

Aircondition was very noisym, so noisy that we could´nt sleep. Breakfast was crowded with people and nearly no food left and only white bread

Stayed in October 2021