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Reviews of Sundsvall City Hotel 3 stars

Sjögatan 11, 852 34 Sundsvall, Sweden

#21 of 25 hotels in Sundsvall

Guests' Choice

Review score

Based on 124 hotel reviews

6.5

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.1

  • Location

    8.8

  • Facilities

    6.5

  • Staff

    8.2

  • Value for money

    7.1

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 13 January 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    The towels were a bit issh and the floor needed better cleaning

    The staff were really nice and the breakfast was amazing.

    Stayed in January 2024

  • Reviewed: 15 November 2023

    7.0
    Good location
    • Business trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bad lack stain in toilet Dirty looking round carpet in Bath room hiding a badly burnt area on floor ..the door handle mechanism was damaged and the foor frame although it closed ok tired looking hotel but dusty here and there..breakfast was OK..had to ask for milk ..none left .. didnt ask for oat milk ..i assumed none out they didnt have it ....and the orange juice hadn't been topped up empty..there was only a few bread rolls left ( we came down at 8.30) wasn't the best breakfast for the price of the room ..no fresh fruit

    Location excellent Clean comfy beds friendly staff room warm bigvenough 2 single beds ok for us desk was good shower Good size Dated shower head but worked fine ..plenty hot water

    Stayed in November 2023

  • Reviewed: 2 October 2023

    6.0
    I would return but then book another room.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    It hade a very good location and The staff was serviceminded.

    We hade two rooms. The lager was Nice and comfortable but the smaller was to Coldplay and hade a stranden smell.

    Stayed in October 2023

  • Reviewed: 28 May 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Very accommodating staff and they fixed an earlier check-in time for me to suit my time schedule. There was a fridge in the common area where you could store your food, which was really helpful. The breakfast had a variety of options between bread, yogurt, cereal and drinks. The room was clean!

    Stayed in May 2023

  • Reviewed: 3 March 2023

    7.0
    I booked an economy class room, the room was better than I expected.
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 2 nights

    the hotel is closed until 15.00, it is not possible to leave your luggage. Before arriving, I wrote that I was coming from 10.00 and I had to leave my luggage. I was answered with consent. As a result, I stood under the doors for a long time and waited for someone to come and open the hotel doors.

    Location is good, breakfast is good, but without cake or candy for coffee.

    Stayed in March 2023

  • Reviewed: 19 August 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Economy Double or Twin Room
    • Stayed 1 night

    Nothing

    The breakfast was absolutely terrific. Good bread etc.

    Stayed in July 2022

  • Reviewed: 1 August 2022

    8.0
    Pleasant.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Cleaning staff seems to miss out corners in bathroom and dirty tables in room.

    Very big room in a hotel that has lived through a century; gives you a certain feeling of history.

    Stayed in July 2022

  • Reviewed: 24 July 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night
    • Submitted via mobile

    Staff member not friendly. Room tiny

    Location excellent

    Stayed in July 2022

  • Reviewed: 11 July 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    Reception was only open 15 - 21. Would have been nice with a small bar.

    Breakfast was good. Location of hotel very good.

    Stayed in July 2022

  • Reviewed: 28 June 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There's nothing I didn't like.

    The location was great and that it was very clean.

    Stayed in May 2022

  • Reviewed: 26 May 2022

    8.0
    My stay was very ok, had no regrets, was actually very nice and comfortable
    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 2 nights

    no gym at the hotel premises. A bit noisy from the street, when the window is opened in my room.

    breakfast was good, location is central, nice staff

    Stayed in May 2022

  • Reviewed: 25 March 2022

    7.0
    Good
    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night
    • Submitted via mobile

    Light not working in bathroom.

    What you need, a bed and a bath. Nice and clean. Good location, smack down in the center of Sundsvall.

    Stayed in March 2022

  • Reviewed: 27 November 2021

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Nothing

    Stayed in November 2021

  • Reviewed: 16 October 2021

    5.0
    you got what you pay for
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night

    size of the room- not suitable for anyone with even small handicap Elevator too small

    location and easy parking

    Stayed in October 2021

  • Reviewed: 19 August 2021

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night
    • Submitted via mobile

    Would have preferred a room with a view, instead of looking out the back yard.

    Good receptionist & breakfast.

    Stayed in August 2021

  • Reviewed: 17 August 2021

    8.0
    Clean, basic accomodation in citycenter - good choice for a night or two
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom did not have a window, because of that it did smell like strong cleaning products and bad air. But it was clean. You could hear the traffic in the morning (delivery / cleaning trucks). During night it's quiet.

    Comfortable bed and very clean. Location is good - right in the city and in walking distance of railwaystation. Wifi was free and good connection

    Stayed in August 2021

  • Reviewed: 15 August 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very small room

    Stayed in July 2021

  • Reviewed: 18 July 2021

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Classic Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Bed linen was not clean on one of the beds in the room, glases in room was a bit dirty.

    It was nice and central.

    Stayed in July 2021

  • Reviewed: 16 July 2021

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was a bit worn down. Breakfast was basic.

    Good location. Room was clean and comfortable.

    Stayed in July 2021

  • Reviewed: 4 April 2024

    4.0
    Not worth the price.
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 2 nights

    The price for the hotel is exorbitant for the type of room I got.

    Stayed in April 2024

  • Reviewed: 15 March 2024

    4.0
    Sub par
    • Leisure trip
    • Solo traveller
    • Economy Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was way too small and it was a struggle walking between the beds as they almost took up all the space. It was also a problem having the window open as it was right next to one bed so one would freeze. A bit too noisy between the floors and rooms.

    Stayed in March 2024

  • Reviewed: 1 August 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very rude and abrupt receptionist! Very small, dark and dingy room. The whole place was run down!

    Breakfast

    Stayed in May 2023

  • Reviewed: 9 April 2023

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 2 nights

    No connection or help after the reception opening times. Tried to reach them over the phone because I couldn't get in the hotel on my first night. Had to sleep outside the first night and I did not get proper communication about my problem. Next time I will go to another place.

    Great location, and a pleasant breakfast. The room is okay and warm if you get in.

    Stayed in April 2023

  • Reviewed: 2 February 2023

    3.0
    I would not recommend this hotel. The only plus side was the location.
    • Leisure trip
    • Family with young children
    • Economy Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel had the standard of a hostel. The curtains didn’t cover the whole window. A coat hook fell off the wall when I got my jacket. A shelf in the bathroom wasn’t straight. Carpet in the hallway didn’t look very clean. The walls out to the corridor were really thin so you could hear everything going on outside the door.

    The breakfast had the basics and nothing else. Not a lot of variety.

    Stayed in January 2023

Showing 1 – 25

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