3 Nanson Road, Robertson Quay, 238910 Singapore, Singapore
#296 of 478 hotels in Singapore
Guests' ChoiceBased on 1108 hotel reviews
7.1Cleanliness
7.6
Comfort
7.6
Location
8.4
Facilities
7.4
Staff
7.7
Value for money
7.1
Free WiFi
8.2
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End of dialog contentReviewed: 26 May 2024
Nur
Singaporethere’s no access to netflix and youtube and no sofa bed on the first floor unlike our previous stay for the same room type :( there was a strong urine smell in the bathroom even after i rinse the floor.
the loft design
Stayed in May 2024
Reviewed: 23 May 2024
Narelle
AustraliaThe room had a funny smell and was very small. I didn't love the upstairs bedroom area. I worried I was going to fall coming down the stairs especially during the night. Reception staff weren't very friendly.
Nice pool and surrounding area. Great breakfast in the morning. The room was clean. It was close to Clarke Quay and 10-15 min walk to a few different train stations.
Stayed in May 2024
Reviewed: 21 May 2024
Dorival
BrazilThe quality of the mattress was not so good.
Greate variety of foods in the breakfast. A lot of fruits, oak, eggs, hashbrown, beans, juices, Coffee, etc.
Stayed in May 2024
Reviewed: 18 May 2024
Sav
United KingdomThe room needed repair, so we asked for another room, which we got no problem. However, the second room had a bad damp smell.toilet was also too small.
Good location and staff are really helpful.
Stayed in May 2024
Reviewed: 8 May 2024
Kai
SingaporeThe toilet/shower is a bit on the small side, but for those without kids it shouldn't be a major issue.
The room was very clean and there are various amenities available like the swimming pool and gym.
Stayed in May 2024
Reviewed: 18 April 2024
Savio
United Arab Emiratesi really didnt like the fact there are no closets for storing clothes, which was a hindrance with bags flodding the rooms.
breakfast options and honest house keeping
Stayed in April 2024
Reviewed: 18 April 2024
Angie
AustraliaHad many issues with booking (differences between what booking.com quoted and what the hotel stipulated) Had issues with check in, asked to be paid again even though paid in full 2 months earlier. Got given an upgrade (which turned out to be a room for less occupants) And then the key cards stopped working half way through the stay. Lots of inconvenience with not a lot of empathy
Nice enough space, fresh bottled water every day, clean and modern, good wifi
Stayed in April 2024
Reviewed: 17 April 2024
Antonino
GermanyThere was some kind of renovation, work noises everyday. Not horrible but not pleasant either. Also work was done in my room before check in. So things are dusty and traces of plaster or ceiling dust are visible. Additionally the AC blows right into the small bed compartment in the loft and the AC vents are visibly very dirty.
Location
Stayed in April 2024
Reviewed: 15 April 2024
Nigel
United KingdomA bit cramped. Bang my head getting into bed. Share kitchen and bathroom sink. Safe didn’t work and not confident with repair.
Close to Robertson and Clark key eating area’s. MRT 10 minute walk.
Stayed in April 2024
Reviewed: 12 April 2024
William
IndonesiaFor us with children and old parents, walk to MRT Station is quite far need to walk quite sometime. Recommend Better to use Taxi to tourism places.
The Hotel Room is good for me with 2 Daughters together in one room. My Parents are also Happy together with my other daughter staying together in one room, everything is clean and they provide blanket, sheet and pillow for free, but you have to put the sheet to the sofabed by yourself. The river bank and the view outside is very nice Many restaurants at night...
Stayed in March 2024
Reviewed: 10 April 2024
Poh
MalaysiaThe packaging of the tea bag was stained with coffee. Some of the corners are not cleaned properly.
Stayed in April 2024
Reviewed: 31 March 2024
Shanwei
SingaporeTV had no internet connection, only 2 channels was viewable no comb in the tolietries the tabletop was not cleaned properly, marks was seen from the previous guest the floor was very wet in the morning due to the condensation from the lower floor. cannot move around easily
overall the stay was alright gym was nice, pool was nice looking the outdoor space at lvl 2 was chill
Stayed in March 2024
Reviewed: 26 March 2024
Tracy
AustraliaGreat location.
Stayed in March 2024
Reviewed: 25 March 2024
Mauro
United Arab EmiratesPerfect location
Stayed in February 2024
Reviewed: 9 March 2024
Preechaya
ThailandCleanliness needs to improve for bit including pest control. I notice dust at air-condition in the room and contact lens that doesn’t get clean on the floor (our group has nobody use contact lens). I asked for towel more than triple times until I got it.
Location is good and surrounded by goods restaurants and café.
Stayed in March 2024
Reviewed: 5 March 2024
Marie
PhilippinesUnderstaffed. Staffed were overwhelmed with number of guests. They did not appear to be prepared for the influx of guests, which they should’ve anticipated. At the price we paid for, could’ve gotten a newer hotel with updated facilities.
Location was good.
Stayed in March 2024
Reviewed: 3 March 2024
Nita
KuwaitWe had an issue with the room AC and had to change rooms twice - luckily we didn't move our luggage from the first room till we checked the second one so it was easy to move to the third. Cleaning was not up to the mark. Dusty and dirty corners, blackened shower pipes, etc. Not up to the standard. Calls to reception were rarely answered. Staff tried to be helpful but were overwhelmed.
The loft concept was attractive and that is why we booked the hotel. Location was good.
Stayed in February 2024
Reviewed: 2 March 2024
Bethlehem
EthiopiaThe check in was not great, there was a wait time and the staff were not very welcome. Even though I paid for breakfast they told me I didn’t. I insisted and showed my booking and they rectified the mistake but it was an awkward process. While the space was nice the treatment they conveyed affected the first impression.
The location is great, it’s a 2 min walk to the river side and many restaurants. The property itself is very modern, the breakfast space is lovely and so is the cafe. The room was nice but I mistakenly booked the loft where the bed was upstairs. The stairs are narrow and the bathroom is downstairs so not very safe. I would recommend the loft with the bed downstairs.
Stayed in March 2024
Reviewed: 1 March 2024
Hairani
SingaporeHad some issues with the lights on entering the room. Could not figure the different switches for certain areas.
Stayed in February 2024
Reviewed: 29 February 2024
Laikha
SingaporeNo bidet
Spacious
Stayed in February 2024
Reviewed: 28 February 2024
Siobhan
AustraliaSays free mini bar on our booking sheet- nothingin fridge...
Sean(?) Front desk- doing an internship was excellent. Housekeeping always friendly
Stayed in February 2024
Reviewed: 23 February 2024
Gianluca
ThailandA bit run down in certain areas, corridors would need a refresh.
Great location. Spacious rooms. Quick check-in and check-out.
Stayed in February 2024
Reviewed: 19 February 2024
Shazwan
SingaporeI arrived late for check in and there was a queue to check in. Reception was undermanned and staff was always busy doing things for guests.
Its affordable
Stayed in January 2024
Reviewed: 18 February 2024
Lola
MacaoIt's a good place if you are not expecting luxury. The rooms are small, but we were aware of that when we made the booking.
Good location, good breakfast, and people in reception always trying to help and make our stay as pleasant as possible.
Stayed in February 2024
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