The hotel is located in a quiet area. The car garage is located under the building. The room was clean and spacious. There was nothing to complain about.

Stayed in May 2024

No one told you that the card is not active after 10 (checkout time). We checked out at 10:05 and the elevator wasn’t working anymore, no door was opening anymore, no nothing. The card should work for the elevator and doors for at least 15 more minutes. 30 optimum from my perspective.

It is in a nice neighborhood, it has parking and everything you need and it is a good value for the service.

Stayed in May 2024

Just in a 1 minute after 10:00 (checkout time) you can't use elevator, you can't get underground parking etc. Could you add at least 15-30 minutes more for people just to move out car? It is not blocking personal to clean rooms, new people will check-in only after 14:00.

High quality room. Room was very clean

Stayed in May 2024

No facilities in the room

It was clean

Stayed in May 2024

Late opening reception

Helpful staff

Stayed in March 2024

Check-out was scheduled for 10 o'clock, but just 5 minutes after that, the cleaning staff entered the room without any prior knock, despite the designated check-out time having passed. While it's still possible to manage the situation or address concerns with a phone call, the brevity of the breakfast window from 7:30 to 8:30 posed a challenge, especially during our stay over the New Year when reaching it within such a short timeframe proved difficult.

The room was satisfactory, and the receptionist was exceptionally friendly with good English skills. The hotel offers complimentary enclosed parking, and its prime location at the city entrance provides easy access to both the city center and an available Uber service, typically costing around 6-7 euros for a drop-off in the old town.

Stayed in January 2024

Lack of hot water. They did not want to change a towels.

Totally new room. Really clean.

Stayed in January 2024

Shower. Hot water takes ages. Shower head flimsy and does not keep its position

Staff, location

Stayed in December 2023

Dirty bad sheets and pillows( they were washed but had unremovable stains). Reception is only open from 14:00 to 00:00. So if you come before you can’t leave the luggage there and also you can’t enter the hotel without room card so before check in you can’t go in.

It has free parking, good location near center and has a bus stop near. It also has very nice room for low price. Hotel is perfect for short trips.

Stayed in December 2023

On the last day, the access card stopped functioning at 10:00, so I was locked out of my room, and there was no one at the reception to help me.

The location was great to visit Vienna from. Good value, good underground parking.

Stayed in December 2023

Warm

Stayed in December 2023

Thin walls, no soundproof doors, could hear every one walking in corridors.

Good location

Stayed in October 2023

Everything was OK.

The hotel is a walking distance from the old town, you can walk or take bus 88 which is cheap and is only two stops away from the centre. The room was clean, quiet no noise from traffic. The towels were changed daily, and hot water was available throughout the day. The staff were helpful and nice.

Stayed in October 2023

Only saw one member of staff, but the attitude suggested that guests were something of a hindrance interrupting mobile phone activity

Room was clean, tidy and spacious. Good to have secured parking available.

Stayed in October 2023

The room was comfortable, there is enough space for parking and facilities around.

Stayed in September 2023

I would appreciate a full time reception. Until 14:00 you have only a contact you can call if you need anything.

Good value for a short stay in Bratislava.

Stayed in September 2023

The sheets were not that clean. I saw some black stains on the pillow case and a blood stain on the sheet.

The room that they provided us was big! It has 2 huge beds which my friend and I enjoyed since we were exhausted from the whole day of touring around Bratislava. The bathroom was spacious as well.

Stayed in September 2023

Shower leaks onto floor and there was evidence of mold. Cleaning with bleach should fix that! Rusty handsoap dispenser looks dirty even though just rusty. Replace it. Leave more than one roll of toilet paper. 7 Euros for two cups of lukewarm Ameicano coffee in 68 Euros room is ,"highway robbery!". Coffee is part of hotel culture and should not be extra charge...certainly not 10% of overnight price!

Veru clean tastefully decorated room. Provided disabled access room on request. Hotel has entrance ramp from difficult parking area.Thank you!

Stayed in September 2023

There was not always somebody at reception. So we missed the breakfast after the first night. With the help of google we found penzion Berg, for a very good breakfast. We went there twice.

Nice big room. Clean. Reception was good, because we arrived when somebody was there. Parking in the garage without extra pay. Not too far from busstop to go to the city centre.

Stayed in September 2023

Noise from other guests after midnight.

Stayed in August 2023

The room needs to be modernised

Clean comfortable room handy location easy bus ride to centre

Stayed in August 2023

The breakfast starts at 7.30. I brought my own soluable coffee and asked at 7.27 whether I could use their hot water to prepare it I was told to come back at 7.30 and after I left, they locked the door behind me. I think this expresses the consumer friendliness of the place.

The location is good, the area is quiet, but one gets downtown really quickly. It is also very close to the Austrian border and to the train station with trains going to Vienna. Parking is much easier than downtown. Also, they alow dogs.

Stayed in September 2023

The room we were checked into was not prepared, but then we got a clean one (and got an upgrade). Breakfast was available only after ordering it a day before and we were not informed about it. We could have a coffee in the morning, but pay cash only. The ventilator in the bathroom could use some cleaning - dust bunnies were fully covering it.

Good place for staying in Bratislava: garage available, great location in a quiet area, convenient access to the Old Town by public transport.

Stayed in September 2023

I would get rid if the carpet…it has a mould smell…would ask to pay more attention to the cleaning.close to bus stop to take you into the center, garage for the car with key card

Stayed in September 2023