There are no elevators, so you have to carry your suitcases up and down the stairs. The mattress isn't very thick, so it isn't the most comfortable.

Very friendly and helpful staff. Clean room.

Stayed in May 2024

Elevator/accessibility ramp would be great.

Love the hospitality. The breakfast was excellent.

Stayed in May 2024

Not having an elevator is a pian when you arrive. And the silly system of having to use the door-bell to be let in the front door every time needs fixing. Perhaps give the guests the gode fro the front door, or a key.

It is in a good location in the old town and a lovely ambience in the building.

Stayed in May 2024

Water pressure of the shower in one part of the building could be improved

Super friendly staff!!! Legendary breakfast! Clean rooms

Stayed in April 2024

The bed sheets and the pillows need to be replaved by new ones

The staff was amazing, nice and helpful; the AC worked very well; the room was bright and clean; the breakfast was good

Stayed in March 2024

Wifi connection was ok but could be better.

The staff was extremely friendly and helpful. The room as sizable for one person and had tea/coffee to make for yourself. The breakfast was scrumptious and nice. The location may be 5-7 minutes away form the location where most hotels are located, but I dont walking little for the great value for money this hotel provides.

Stayed in March 2024

Should have an elevator as easier to carry the heavier luggage Else all ok

Stayed in February 2024

Nothing to say about any problems

Palacio Hotel provided a room that was attractive and comfortable, the location was excellent, the staff were friendly and helpful and the breakfast was excellent.

Stayed in December 2023

clean, great breakfast

Stayed in December 2023

The rooms were slightly dated maybe.

The staff was the best!

Stayed in December 2023

The staff is very helpful and friendly. They were the best! Room was clean and spacious (with coffee maker and frige). Good working bathroom. Breakfast is taken care of and consists of basic things (no cake, limited choice of fruits). Omelets etc are freshly prepared and taste good. Central.location although a taxi is advised after dark.

Stayed in December 2023

Nice quiet room at rear of hotel. Hot water a rare commodity in the Guyanas

Stayed in December 2023

Rooms are ok, beds are hard (but surprisingly good sleep) however there is some mold starting to appear in the bathrooms (which are somewhat aged and actually in need of refurbishment). No swimming pool and no bar. The value for money aspect makes up for that.

The major plus is the location; central and on arguably Paramaribo's most beautiful street adorned with these classic old wooden houses Paramaribo is famous for. Considering its a 3 star place the breakfast was excellent and staff was very pleasant and helpful. All in all a great value stay

Stayed in November 2023

The bathroom had some issues, the hand douche had a weak water flow and the above the head douche was not functioning. The washbasin was leaking, my feet were getting wet. Given the hot climate, drinking water should be provided

The breakfast was good but everyday exactly the same, there must be some variation. Clean bed and bedsheets. Air conditioning was functioning well.

Stayed in November 2023

Really nothing serious to complain about. But if I am a bit picky, I would wish that the breakfast would start a bit earlier than at 8am. Normally they set it up before 8am, but not all the options are available.

Everything. The staff is perfect, really professional and helpful. The hotel has its charm. Nice to stay in an older building with some history behind. The room size and the view from the room (202), absolutely no complaints.

Stayed in November 2023

All good

Great location in heart of the UNESCO old town Friendly staff

Stayed in November 2023

Not friend to persons with disability

Customer service was great

Stayed in October 2023

Nothing - although an additional power point would be welcome

The hotel is a lovely old building in the unesco world heritage site part of the city five minutes walk from independence square and 10 minutes from restaurants. The interior is modern, well furnished and we could not have had a warmer welcome from the staff. Our room was spacious and clean. Everything worked. The best bathroom in the whole of our south america trip. Generous breakfast. Great value. The staff are outstanding.

Stayed in October 2023

Some maintenance needed to be done, for example, some tiles on some of the steps were missing.

The staff working there are nice. The location is convenient to the center of Paramaribo. The breakfast is good and they make eggs to your order in addition to the buffet. There is a small refrigerator in the room, which is helpful.

Stayed in August 2023

Wifi was weak in my room, super fast in the lobby though

Excellent location, nice room, super helpful staff.

Stayed in August 2023

All windows closed and only A/C, the air was very sticky, logically.

Very friendly management, nice breakfast, best location in historical downtown

Stayed in August 2023

The staff was very helpful with everything I asked about. Excellent location

Stayed in July 2023

3 floors by stairs bt OK

Ki d staff, good service. Great value for money

Stayed in July 2023

Nothing

Central and safe location in the historic district. Very pleasant and helpful staff at the reception. Good breakfast - try the Surinamese eggs!

Stayed in May 2023