Bernstrasse 7, Stettlen, 3066 Bern, Switzerland
#9 of 13 B&Bs and Inns in Bern
Guests' ChoiceBased on 16 hotel reviews
8.1Cleanliness
8.8
Comfort
8.7
Location
7.9
Facilities
8.4
Staff
8.6
Value for money
8.1
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 16
Reviewed: 29 November 2023
Ruth
SwitzerlandThe entry process was badly lit and fiddly! The instructions were in German and did were not understood.
No lift
Stayed in November 2023
Reviewed: 30 September 2023
Arion
AustraliaCute, clean and comfortable, small room.
Stayed in September 2023
Reviewed: 31 August 2023
Niv
IsraelStuff is really nice and accommodating ! Was very helpful and assisted me while I needed help. Very much appreciated
Stayed in August 2023
Reviewed: 10 September 2022
Cecil
SpainThe pillow
All workers were ladies, and they were extremely beautiful.
Stayed in September 2022
Reviewed: 31 August 2022
Peter
United KingdomNothing springs to mind.
Excellent food with huge choice. Staff were very friendly and helpful.
Stayed in August 2022
Reviewed: 15 March 2022
Hamid
United Kingdombathrooms and prices higher
clean
Stayed in March 2022
Reviewed: 14 December 2021
Mistry
IndiaNothing
Staff
Stayed in December 2021
Reviewed: 5 November 2023
Guido
ItalyThe self check-in system wasn’t described anywhere on Booking and it was a terrible surprise, especially because the code they sent by message was incomplete and we had problems getting inside. The entrance was completely dark (lights were not working), the hotel felt abandoned and haunted, since there was a fully set table in the dark for nobody which was creepy as hell. The shower poured water outside the door and flooded the bathroom. The breakfast in another location was terribly inconvenient and the choice very limited and totally wrong for a gluten intolerant person. There was no information about the check out either (the time on the Booking page said 00:00-00:00), but the maid entered the room at 10 without even knocking. It probably was a very good hotel when someone was managing it, now it’s a total no-go and not worth the price at all!
Very nice and clean rooms, 10’ from Bern
Stayed in November 2023
Reviewed: 18 September 2022
Michael
Belgiumtop room, top breakfast, really top restaurant. Food is really nice and personnal really nice
Stayed in September 2022
Reviewed: 14 July 2023
Anonymous
United KingdomLocation was quite far from centre of Bern and was tricky to get back at night.
Beautiful room, excellent facilities including English TV channels and coffee machine
Stayed in July 2023
Reviewed: 1 March 2024
Ajet
SloveniaThere are no comments available for this review
Stayed in February 2024
Reviewed: 14 November 2023
Petar
CroatiaThere are no comments available for this review
Stayed in November 2023
Reviewed: 23 September 2023
Andrea
SwitzerlandThere are no comments available for this review
Stayed in September 2023
Reviewed: 25 August 2021
Johann
SwitzerlandThere are no comments available for this review
Stayed in August 2021
Reviewed: 15 May 2024
Marco
SwitzerlandThere are no comments available for this review
Stayed in May 2024
Showing 1 – 16
Sanur, Indonesia
Upa, Estonia
Massa Marittima, Italy
Spartia, Greece
Digana, Sri Lanka
Negril, Jamaica
Palermo, Italy
Seminyak, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content