N/A

Amazing customer service, great food, and great location to the beach and activities.

Stayed in April 2024

The property was very clean and the staff was friendly!

Stayed in April 2024

The Location and breakfast Great!! we enjoy very much our stay!

Stayed in April 2024

Price was just a little too high for what it was.

Loved how close to the beach it is. The pool with bar was awesome! The Villa was very clean and modern and whatever we needed, like extra pillows they were amazing. U get greeted with fresh squeezed orange juice. The complimentary breakfast was awesome! Food was delicious.

Stayed in April 2024

Needs more entertainment

Made me feel like my own home

Stayed in March 2024

I can’t say something didn’t like ! But is l have suggestions maybe little more variety in the menu! 😂

Everything!

Stayed in April 2024

I love everything about this property

Everything!!

Stayed in April 2024

The couch cushions in the Villa were dirty, and not comfortable.

Location, staff, pool were wonderful.

Stayed in April 2024

I think staff should be more friendlier but besides that great resort

Stayed in April 2024

Not really everything was good

The pool area

Stayed in March 2024

Slight long hike to beginner surfing

One of the best resorts in the town. Very friendly staff.

Stayed in March 2024

We flew in late & arrived at 3am and they kindly opened the gates for us and were ready to show us to our Suite. It was a very comfortable place to begin our week long stay in El Salvador. We had the Jasmine Suite for our family of 4 (kids 17/18). It was right on the river with a large living room, full kitchen and huge outdoor deck with furniture and a hammock. The bedroom had 2 Q beds & living room sofa was easily converted to a bed as well. The 2 pools were sizable and clean with a lot of options to sit around. They have a large food/drink menu and staff that takes your order poolside. Breakfast was included and sufficient. The location is the furthest from the main noisy party scene but just a short 10 min walk away, which we appreciated. This is not an “intimate hotel” and the largest in the town. It would be good for those traveling with a large group or extended family. The staff is friendly and we felt very safe…..as we did in ALL of El Salvador from the airport to beach towns to the mountains! The people are so trusting and friendly it almost feels odd! We had separate 3 incidences (Car rental, hotel & private tour) where there was confusion on the payment process and each time were told not to worry about it and that we could sort it out before we leave! This would NEVER happen in the US!

Stayed in March 2024

Food , drinks and staff were great!

Stayed in February 2024

Really pretty, great location, loved the A/C, clean, and super sweet staff.

Stayed in March 2024

I wish that the jacuzzi were warmer and the pools cooler, but, seriously, I’m fishing to find something.

Very attentive, friendly staff - they accommodated every request and quickly. Plenty of towels, bottled and filtered water. Included breakfast was delicious, enough to eat, and I think we hit every item on the menu. We had a villa with kitchen, and it was nice to load up on groceries at the start of the trip.

Stayed in March 2024

The alcohol drinks were watered down. I kept paying for extra liquor and the drinks still were not strong enough. I also did not like that it was all the way to the side. It said it was ocean view but it was actually a little canal that connects the water from the ocean to a river. The water looked dark and dirty. It was not a pleasant view. However I did love the hammock on the balcony and the beautiful sunsets.

I liked that Boca Olas attended us as soon as we got there. They held our luggage until the room was ready. I loved the service at the bar and at the restaurant on the resort. The staff were friendly.

Stayed in February 2024

Got a dark room on the ground floor with little privacy unless all curtains were closed.

Location just outside the busiest area but still only a short walk. Staff, pool, location

Stayed in February 2024

The water throughout our stay was pretty cold and we had to cancel our excursions due to the electricity outage.

The resort was absolutely beautifully and conveniently close to the beach and a variety of restaurants. The customer service was exceptional.

Stayed in March 2024

Mattress on bed was too soft for my liking.

This well maintained Property had 3 pools plus a Jacuzzi.

Stayed in March 2024

Food is very expensive and it's not the best food (salty)

Cleanliness, friendly staff, close to everything

Stayed in March 2024

The water never got warm. It wasn’t cold but it had no heat to it. Very lukewarm. Not comfortable for those of us used to hot water.

The property was clean, the room was comfortable. Overall a nice stay.

Stayed in March 2024

The check-in process was a bit lengthy (as it seems to be in Latin America) and when we had to sit down for it I felt like it was the start of a timeshare presentation. I also didn't like the big tip jar at the desk. Why would I tip when checking into a hotel? Back to the sitting: I feel the guest should always be standing when checking into a hotel because he was probably just sitting in a cramped car for a long drive from the airport and wants to get to his room ASAP and not spend any unnecessary time in an office (But really all they did was go over the room specs and what's included with our stay).

I loved everything about this hotel! The staff was very friendly and helpful and gave us our privacy. The pools were awesome, breakfast was delicious, and I loved walking around the pathways listening to Latin music playing by the pool. I didn't catch everyone's names but the security guards were chill, Erika the server was very kind, and another daytime server helped us out. I liked being on the river more than I thought I would, and the walk to either the beach or downtown El Tunco is straightforward. Very safe area. None of us felt unsafe at any point. And housekeeping REALLY cleans the room when you're out -- did our dishes for us, mopped the floor, etc. It's nice coming back into a hotel room that smells fresh and clean.

Stayed in March 2024

N/A

Everything was nice. Location was perfect. Staff was amazing.

Stayed in December 2023

Only complaint I can think of is the light on the AC was very bright at night but we probably should have just asked if there was a way to turn it off

Great location, close enough to the action to be able to easily access but still nice and quiet at night. The facilities were great. Also balance was next door, great place to go for lunch or yoga (but maybe not stay over night) which made it perfect.

Stayed in February 2024