Skip to main content
  1. Hotel reviews homepage
  2. Turks & Caicos Islands hotel reviews
  3. Turks & Caicos Islands hotel reviews
  4. Five Cays Settlement hotel reviews
  5. Reviews of Neptune Villas

Reviews of Neptune Villas

533 Chalk Sound Dr., 00000 Five Cays Settlement, Turks & Caicos Islands

#1 of 1 hotels in Five Cays Settlement

Guests' Choice

Review score

Based on 435 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    8.9

  • Facilities

    9.2

  • Staff

    9.3

  • Value for money

    9.2

  • Free WiFi

    9.7

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 2 June 2024

    10
    Amazing place. Private villa with swimming pool and fully equipped kitchen. Amazing views of the chalk sounds national p
    • Leisure trip
    • Couple
    • Villa with Chalk Sound View
    • Stayed 5 nights
    • Submitted via mobile

    Mosquitoes - so be prepared with some repellent and you’ll be fine.

    Amazing location! We had a villa with chalk sound view and a small swimming pool also with chalk sound view. Every morning we used the sea kayaks which were free for guests. Nice restaurant with great view - price is average for the islands but the portions were fair and quality of food good. Older interior but it was clean and super cute - had a nice island vibe to it compared to a minimalistic hotel. Had a washing machine and dryer - and fully equipped kitchen with large fridge and freezer. I would recommend a rental car to get around - but it’s two minutes from the beach where two locals have beach bars. Even the property has a small private beach on the chalk sounds with comfy beach chairs Close to supermarket and also Omar’s restaurant on another beach to the south. Nice and clean !

    Stayed in May 2024

  • Reviewed: 1 June 2024

    9.0
    Great stay, friendly staff
    • Leisure trip
    • Couple
    • Villa with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Missing an ocean view

    Restaurant on premise, gated, close to a beach, quiet, pool at the villa, helpful staff

    Stayed in May 2024

  • Reviewed: 1 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa with Chalk Sound View
    • Stayed 4 nights
    • Submitted via mobile

    N/a

    The villas are extremely spacious and well laid out. The deck and the pool were safe and our toddler could roam around without us following him at all times. The beach next to the property is extremely nice and safe for little kids (essentially no waves and very shallow water). The restaurant at the property was also very good.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Two-Bedroom Villa with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    It was far from the main attraction spots so taxi was a bit more expensive

    Cleanliness , staff , pool

    Stayed in May 2024

  • Reviewed: 17 May 2024

    10
    Exceeded my expectations
    • Leisure trip
    • People with friends
    • Villa with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    I almost didn't leave a review... I feel like this property is a hidden gem. Excellent location, right across the street from the beach. It's definitely not a tourist area. You'll interact with more locals. There are a few bars and restaurants on the beach owned by locals. Get a rental car, I heard taxis are expensive.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    10
    Rachel & Lea are not only amazing hostesses, they are amazing human beings
    • Leisure trip
    • Couple
    • One-Bedroom Villa Partial Water View
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Rachel (Las Brisas) and Lea are 5 star customer service people. Rachel helped with 1) An ill guest; 2) A bride-to-be; 2) Several bridesmaids Rachel is not only an amazing host, she’s an amazing human being

    Stayed in May 2024

  • Reviewed: 16 May 2024

    10
    Racj
    • Leisure trip
    • Group
    • Two-Bedroom Villa with Chalk Sound View
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Rachel (Las Brisas) and Lea are amazing. During our stay, a member experienced a health set back. Rachel, compassionately assisted. Lea handled booking changes. Rachel assisted the Bride-to-Be and Bridesmaids. What an incredible human being.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    10
    Go and stay at least a week I am next time
    • Leisure trip
    • Couple
    • Two-Bedroom Villa with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    I loved everything about the property.

    The staff was amazing so kind the food portions huge like the smile on everyone’s face from the moment you check in. The cottages are like being at home with all the amenities and a private pool in your cottage with a hammock what a way to rest relax and forget about it all live like the islanders do take it all in and don’t forget to take the two hour pontoon ride it’s gorgeous.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    9.0
    Wonderful time, excellent resort, will stay there again.
    • Leisure trip
    • Couple
    • Villa with Chalk Sound View
    • Stayed 5 nights

    During the last night of our stay, there were some guests in a nearby villa who partied a little too late, until after 1am keeping us awake. This is not the fault of the resort, but a number to call to report would have been helpful.

    It was a very nice location with a beautiful view. The staff was very nice, and Kudos to Ruben and Adler. Housekeeping did a great job and the restaurant had excellent food. The area was very peaceful and quiet.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    10
    This place is unreal, breathtaking! :)
    • Leisure trip
    • Solo traveller
    • Two-Bedroom Villa with Chalk Sound View
    • Stayed 3 nights
    • Submitted via mobile

    Just perfect

    The colors at Chalk Sound from the hotel are unreal, so many shades of blue, white, green undescribable :) We have been to Maldives before and wanted to see a Carribean island, and since the accomodation is very important for us we started searching first for accomodations in the Carribean and not for an island, so we found Neptune Villas and fell in love, that's why we decided for Turks and Caicos :) After beeing there I can only say that the pictures cannot describe the beauty of the place. We had a 2 bedroom villas with Chalk Sound View for 2 adults and a child, one bedroom villa would have been enough, the place was huge for us but it was a great experience that we will never forget. Very clean, authentic design, furniture etc are old but has a special charm, you can see that somebody put a lot of work and love in decorating that place! Sapodilla Beach is right near by foot and looks different with different colors than Grace Bay, a must see! Also when is windy on Grace Bay, Sapodilla is very calm and perfect for children. You can also buy on the beach food and drinks and the sunset is incredible! Las Brisas restaurant is on the site at Neptune Villas and had the best food we ate in Provo, simply delicious! There is also a small souvenir shop on site. At night the whole property is closed and secured and the police station is just near in case you are worried about safety. Taylor Beach you can reach by car and is classified by many as the most beautiful beach in the whole world, I can only agree and a must see! The colors there changes every second with the sun, we took hundreds of pictures. Overall, it was out of real for us and would definitely come back!! Thank you :)

    Stayed in April 2024

  • Reviewed: 2 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Villa with Chalk Sound View
    • Stayed 3 nights
    • Submitted via mobile

    The gift shop was never open. The cleaners clean toward mid morning / afternoon. There was no tv in bedroom or a full body mirror.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    Factual
    • Leisure trip
    • Couple
    • Villa with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Location and house keeping staff, villa is very far from most activities and party attractions. House keeping came when we didn't want them to and took a few shortcuts on how they decided to clean.

    Size and seclusion, great for a couple and for those who love peace and quiet.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Great location, beautiful view. Great restaurant, helpful owner.
    • Leisure trip
    • Couple
    • Villa with Chalk Sound View
    • Stayed 6 nights

    The bed was very hard, and didn’t sleep well. There could have been more dishes available in the kitchen. It might be tough for older people to climb the stairs. There wasn’t any help with luggage up/down the stairs and into/out of the unit. The decking had some raised nails that someone could puncture their foot on, and the sidewalk to the unit was crumbling.

    Although it was some distance to Grace Bay the short walk to Sapodilla Bay and Taylor Bay made this a nice location. We were able to meet the gracious and extremely helpful owner Rachel who gave us numerous tips, made some phone calls for us to have a rental car company pick us up at the location instead of the costly taxi ride to pick it up. The unit had all the amenities of home, a cooler and chairs to take to the beach, a hammock to relax in on the back patio, and our own personal pool. The food at the restaurant Las Brisas was excellent as well.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Would definitely come again and stay in the same location.
    • Leisure trip
    • People with friends
    • Villa with Chalk Sound View
    • Stayed 2 nights
    • Submitted via mobile

    I like that this property had a restaurant ,kayaks that were included the staff was very informative and friendly. parking is also included. Overall, it was awesome.

    The property was beautiful and well maintained and the price was affordable and reasonable.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    A lovely place and stay befitting of T&C
    • Leisure trip
    • Couple
    • Two-Bedroom Villa Partial Water View
    • Stayed 7 nights
    • Submitted via mobile

    Rather pungent smell from a pond near the entrance. The approach road is rather industrial but the reward is right there at the end of it!

    Lovely bungalows quietly located and close to the ocean.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Awesome
    • Leisure trip
    • Couple
    • Villa with Chalk Sound View
    • Stayed 6 nights
    • Submitted via mobile

    Upgrade the lights and electrical in bathroom and by the beds

    The villas and serivice were wonderful

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    Wishing I could stay another night
    • Leisure trip
    • Group
    • Two-Bedroom Villa with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Everything very beautiful

    Stayed in April 2024

  • Reviewed: 10 April 2024

    10
    Perfect vacation
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa with Garden View
    • Stayed 1 night

    There is nothing we didn't like.

    The villa is perfect and the staff are very friendly. Location is perfectly situated to Sapodilla Bay and Taylor Bay which is what we wanted.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    10
    I had an amazing stay
    • Leisure trip
    • Couple
    • Villa with Chalk Sound View
    • Stayed 3 nights

    It was an average of high 70s low 80s during my stay so it was chilly when we would return in the evening to our villa so we didn't use the pool much. But if it were heated or had a heating option for chilly nights, then that would have been awesome. Would have liked an extra blanket to cover with while lounging in the hammock during the evening as it got pretty cool. This was not a big deal. Perhaps, it's not as cool at night during the summer months

    What a hidden gem! I would come back here in a heart beat. The villas are Ah-mazing! the bed was comfy, the shower had good reat water pressure, the kitchen was stocked with any thing you need to cook a meal, the hammock was awesome, the deck was relaxing and the private pool was too die for. BUT WAIT!!!!!! Las Brisas is top tier! The food was so delicious and the drinks were excellent. They had a live guitarist at dinner playing mellow tunes, I believe another night there was Karaoke and everything was very clean!!! It was so awesome to have awesome villas and a gourmet restaurant all in one place. Our neighbor told us that they had been there since January vacationing and another person told us that it was her birthday and she came to LasBrisas because it was her favorite place to eat with such a beautiful view. Also Sopadilla beach was in walking distance and you could jet ski, use the kayaks or ride atvs. I had a great stay...hope I can afford to return soon.

    Stayed in March 2024

  • Reviewed: 5 April 2024

    10
    Fantastic, peaceful place.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa with Garden View
    • Stayed 4 nights

    This is a hidden gem! It's at the south end of everything, but all travels are only 10 minutes away from all loud touristy stuff if you like that. Very peaceful, and beautiful!

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Two-Bedroom Villa with Garden View
    • Stayed 7 nights

    all good

    Location was nice, should have gotten a water view villa

    Stayed in March 2024

  • Reviewed: 3 April 2024

    10
    Great place to stay on Turks and Caicos
    • Leisure trip
    • Couple
    • Villa with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    A stunning setting near Taylor Bay ( best beach on the Island ) .The property was excellent and all the staff were very friendly.The attached restaurant was very good as well

    Stayed in April 2024

  • Reviewed: 21 March 2024

    9.0
    Awesome place !
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Keep in mind that the water does shut off after a certain time. I'm not sure if this is in all villas or just a maintenance issue because we spoke to someone in the main office, and they seemed surprised. Also, it is a little far away from all the shops, so keep that in mind as well. You will need a vehicle to get around.

    It was a great place overall. Quiet and very private little villa with your own private pool to sit in and relax.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Villa with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Beautiful property!!! The villas are very comfortable and spacious! You have your own personal plunge pool which is such a great added bonus, while still having access to the main pool! We have dinner at the restaurant on site “Las Brisas,” and had a wonderful experience! Food was delicious. Will definitely be back for a longer stay!

    Stayed in February 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: