The restaurant is not up to the standard. At dinner they got three things wrong with the order (although they dealt with it patiently and took the dishes of the bill) and the food is not great. Expect things to be unavailable as well, although it’s understandable in such a remote location.

The highlight of this place is definitely the natural settings. Rocking gently on the lake with such a fantastic view was magical, and the sunrise was incredible. Highly recommend the massage therapist as well.

Stayed in April 2024

* The limited wifi * The fact that I had two hot bottles of water in the room and the staff told me that "I can buy ice"

The view, the kayaks

Stayed in April 2024

The wilderness tour was not that great, but boat ride at sunset was lovely.

View were amazing!

Stayed in April 2024

The HEAT, which can’t be helped. Internet was poor, but ok at times. Needed to be off the Internet anyway, take books …things to read or journal.

The staff was extraordinarily kind, and helpful. The views of the lake are other worldly, Fantastic, Spell binding. Beautiful, The color of the lake is a bright Aqua Marine. The food was just Ok, some things were better than others. They are good at scrambled eggs with nice things added to them. Very tasty. The wait staff were some of sweetest in Thailand. Thicha was adorable. Very attentive. They try very hard to please you. As for the room and the heat, It was very difficult to get comfortable during the day time. The AC is NOT effective. But was very effective once the sun went down, just fine to sleep. We did not do any day trips, so we were stuck to the dock or our room. Felt a little trapped, but attitude is everything, and that went away. Also the lake was very very warm. Lots of algae or green moss floating all around…. but they also try to clean that as much as they can ……nearly impossible. I didn’t mind it too much. The rooms were impeccably clean. This is a floating resort, so some cabins rock a lot on the wind. Just be mindful. You can easily loose your balance, so hold on.

Stayed in March 2024

The houses are not well equipped, considering the extremely high price

Beautiful, relaxing, meditative. Kind attentive attitude. They conquered my heart by incredible views and their love for kids

Stayed in February 2024

We loved 500rai. The The staff were an absolute delight - Nipha, Tisha and Sammy (nut) were brilliant and made our stay. The location is insane. We read some negative reviews saying it’s overpriced but considering its remoteness, it’s understandable that to operate a floating hotel situated where it is, operating costs will of course be higher and therefore yes, this is a little more expensive than other hotels in the region but we felt it totally worth it. The food and service has been great and we have loved our time here - incredibly special place.

Stayed in February 2024

Too expensive. The room was super expensive and the restaurant too

Beautiful place, nice staff

Stayed in February 2024

Communication about arrival was confusing. You have to get to the pier and then it is an hour and a half transfer either shared or private. It is quite expensive and there are no local boat options so we had to wait two hours! Frustrating as we wanted to have the maximum time at the resort. When we arrived everything was amazing. They told me dinner was included and on check out that this had been a mistake! They removed dinner from the bill but a bit awkward.

Fantastic location and suite on the beautiful lake. Very unspoilt and natural. Great food and restaurant with very polite staff. An amazing experience. Loved the kayaks too.

Stayed in January 2024

Food and drink very expensive, nowhere else to buy and not allowed to bring your own stuff means they do have a bit of a monopoly on you. Look at the menu, calculate how much you expect to spend as they do offer an option to purchase a 5000bhat ticket which gives you 6000bhat to spend. Wildlife safari was not worth the price as we didn't see much but you are dealing with wild animals so you can't complain if they don't want to come out. Private transfers are over the going rate. Offered us a 3500bhat private taxi to our next destination but I managed to find a local taxi at the pier for 2000 within 2mins of arriving back at the pier. Room needs a fridge!

The scenery and surroundings are amazing and you will fill your camera with screen saver quality pictures. Water in the lake is warm and very inviting for a swim, paddle or kayak. Food is good quality and portions are massive.

Stayed in January 2024

All meals for breakfast were strange. They didnt taste well, meat was too greasy, meals overcomplicated. However meals for lunch and dinner was delicious.

View and food in the restaurant for lunch and dinner

Stayed in January 2024

The vaulted ceiling in the restaurant fills every evening with dozens of little birds that fly about the restaurant pooping. We (and our food) thankfully never got hit directly with droppings but the remnants end up on the furniture.

We had a wonderful two night stay in a floating villa here. Loved having the swimming pool and the restaurant is very spacious with a great view of the lake. Staff was also extremely kind and helpful. The hotel organizes a ton of activities (both off site and on site). We loved our cave tour (but bring shoes and socks for leeches).

Stayed in November 2023

There is no easy way for the less able person to get in/out of the water/kayak, which meant our whole group could not go swimming in the lake together which was a disappointment. Air conditioning in the standard properties was limited/timed. We stayed in one of the deluxe suit, which are were not linked to the main group of building, so you couldn't just walk to the restaurant and swimming pool, hich was an inconvenience, however there was a swift boat which came and picked you up. No hairdryer supplied if you want one you have to pay for one!

The location was fantastic. Each property had its own kayak and you could go off and have some great adventures. Air conditioning was fantastic in the deluxe suits 24r. The food was fantastic.

Stayed in October 2023

Food is too expensive. Every activity needed to be paid for. Also the boat to and from the resort is not included.

Amazing view.

Stayed in August 2023

Room was good. Could use a bit more lighting, but everything was more than adequate. Loved the location, and the staff were superb! I would love to call them out by name, but I did not get their names. All of them were extremely nice and accommodating. The restaurant was excellent! Everything was delicious.

Stayed in May 2023

Somewhat outdated and not so powerful airconditioning units

The tranquility when staying on the lake, with breathtaking views on the surrounding mountains when going out with your private kayak.

Stayed in April 2023

way too expensive food & drinks

Stayed in March 2023

Slightly tired accommodation. Things like bathrooms needed a bit of a refurbishment. And over time the wooden doors & windows have warped in the heat so don’t shut properly. We also found understanding the staff & them understanding us was a bit challenging.

Location was superb & thought the rooms were simple but well thought out. Very friendly staff. Tried to be really helpful.

Stayed in April 2023

It is vastly overpriced for what it is! Food was mediocre, restaurant service was slow and erratic (we often got different food to what we ordered). Air con in the room is ineffective so it was very hot for sleeping. We had a lovely time but the pricing is pitched wrongly.

Waking up to the sound of monkeys calling to each other whilst the sun rose over the lake was pretty special. 500 Rai is a nice floating resort and the location is fabulous. The long tail boat ride over is beautiful. Kayaking and swimming in the lake were gorgeous.

Stayed in April 2023

highly expensive as for the value for money

the view is astonishing

Stayed in April 2023

Very overpriced and probably not worth the total cost, especially since they charge you for the boat ride out there too

Awesome location and nice scenery around the lake

Stayed in January 2023

They didnt have the hairdryer. The toilet was not completly closed (some open spaces) and there are a lot of insects/reptiles inside during the night. You have just 30 min free WiFi and then if you want more you have to pay.

The location and the massage service.

Stayed in March 2023

The only thing I was disappointed with was the lunch and dinner part of the stay at 500 Rai resort only because 3 out of 4 times the food came out to our table at separate times which meant I had finished my meal and my girlfriend had not even got her meal yet. Also there was a few times where drinks and meals or ingredients I chose were not available at the time of me choosing which disappointed me.

The location was out of this world. So beautiful. I'm not sure I could find anywhere that could match it.

Stayed in March 2023

The food was very expensive even taking into account it all has to be brought in by boat. My Pad Thai was one solid mass of stuck together noodles. there was a thirty minute wait between myself and my wife eating. water is only put on the table for guests who have their food included in the stay. Service was terribly slow. This is set up as an exclusive establishment charging accordingly but with very low standards. It desperately needs a good manager on sight. Fortunately the location and the general surrounding/ views are unforgettable and saved thes the day. Anyone on a budget take into account that transport, boat taxi and food and drink will add up to almost double the cost of one nights stay.

This is an out of this world location and an experience of a lifetime. Enjoyed the morning birdwatching and monkey watching boat trip. Cabins are comfortable and clean with good showers etc.

Stayed in February 2023

The beds were extremely hard and sharp on the edges due to metal frame. We were suppose to revive either spa service discount or alcohol as a welcome package and neither were offered/granted. I also wished they offered differing menu options or specials for more variety since the menu is the same for lunch and dinner and breakfast everyday.

We enjoyed the remoteness of 500 Rai and the beautiful views. The prices were high for things like alcohol, adventures and massage but overall worth it. I appreciated that they changed out everyone’s bamboo docks since when we first arrived they were very slippery and sinking/unable to hold weight. They allowed us to apply our adventure price to our big money promo which was not expected and very nice.

Stayed in January 2023