Everything was amazing.

From the moment we arrived, we felt welcomed like family. All of the staff without exception go above and beyond to make your stay a comfortable one. In 5 years of full time travel, it is the first time we ever experienced such wonderful hospitality. Rooms were clean and spacious, the pool was fantastic but for me, the best thing was the breakfast and complimentary juices, waters, cereals, fab coffees and even ice creams on warm days. BED is doing something that other hotel chains simply are not - its fantastic and would LOVE to see them expand to other locations and countries as I would quite literally stay every time with them. If we return to the area, id move in immediately.

Stayed in March 2023

nothing, this hotel is excellent.

We took the early morning flight from KUL to Chiang Mai. When we arrived hotel, it's like 9.30 am and the staff helped us to check in despite it's still not check in hour. Then, we were offered with breakfast at no extra cost. The staff and management team were so friendly, they would come to greet everyone who is having their breakfast at the lobby and tell everyone to eat more. They would also share some travel info wen you ask.

Stayed in February 2023

Quiet location, but still near the old town. Very friendly staff.

Stayed in February 2023

Breakfast ends early at 10

Location Staff

Stayed in February 2023

Never really used the pool, slightly conscious of it being overlooked by reception / breakfast area.

Staff were the most cheerful and helpful I have ever come across. Property was new/ modern and ultra clean. Room had a nice balcony overlooking the pool. breakfast was great with plenty of choices.

Stayed in February 2023

We felt comfortable all around! The rooms were very well equipped and not too small. The beds were very comfortable and thanks to night rest and backyard location the nights were very quiet and relaxing. Breakfast was excellent and staff is very friendly and helpful with questions or organizing trips. In general, the location is very good, as everything in the old town is within easy walking distance, as well as the night market at Chiangmai Gate and Saturday Walking Street.

Stayed in February 2023

There’s a few minor things I think could be added to the room (e.g. a better hairdryer, more complementary toiletries, more storage space), but nothing that ruined my stay!

We loved our stay at BED! The staff were all so friendly and helpful. They even got me a cake on my birthday without my family arranging it. The room was minimalist but comfortable and clean. The breakfast was great - lots of options (Thai, western, hot and cold, fresh fruit) and there was unlimited free coffee/tea, water and snacks at any time. The location was really convenient, just outside the old city. There was very little noise at day or night. The pool was quite cold but good for a quick swim and nice to relax next to.

Stayed in February 2023

nice staff. free drinks all day.

Stayed in February 2023

-

Location in a quiet area (for inner city standards) in 2 min walking distance to daily Gate Night Market (and also weekly Saturday Night Market). Friendly staff, very good breakfast, free water and fruits during the day. Clean and modern rooms, free parking on site.

Stayed in February 2023

Breakfast ok but similar for two days, not enough parkin

Great staff, made us feel welcome and explained breakfast, room nice

Stayed in February 2023

Rooms large and trendy, but, for purely practical reasons, furnishing is just a touch too austere. One more chair and one more shelf or desk (to put things on) would have been helpful.

Very nice place with extremely friendly and helpful staff. Very good breakfast.

Stayed in February 2023

limited parking, would have preferred to have a hand shower also, limited seating, would have preferred combo of single and double beds when booking triple room

The staff is great, rooms are basic but comfortable, beds are nice and like rhe additional extras (soft ddink, noodles, etc). Location great - especially saturday night.

Stayed in February 2023

Can’t think of a thing.

Beside the staff being wonderfully welcoming and attentive the availability of water juice and coffee was a plus.

Stayed in February 2023

The rooms facing the front of the property can get a little noisy as people wait for their taxis. It would be better if the ashtray is removed from the area to stop people from hanging out at the front while smoking. The wonderful staff moved us to the opposite side of the hotel which was a lot quieter. Thank you!

The breakfast was so-so, but it had plenty of fruit throughout the day which was lovely. There weren't any facilities for coffee or tea making in the room (which seems to be common in Thailand)so each time we had to go to the dining room but there were endless supplies of fruit, which was a bonus! Loved the service, the receptionists were the highlight of our stay, so friendly and helpful, thank you!

Stayed in January 2023

I think the bathroom floor is slippery. Have to be very cautious when taking shower. Something to improve for safety reasons.

Breakfast is excellent! I like the location too. It's very convenient to walk to the downtown. The staff is very friendly and very helpful.

Stayed in January 2023

Nothing, everything was perfect!

The staff were absolutely amazing. The facilities were great and we enjoyed the breakfast each morning. The rooms are modern and clean.

Stayed in January 2023

Great breakfast. Lovely staff. Very new and comfortable. Free snacks, water, minibar. Nice saltwater pool. Very close to old city center and night market.

Stayed in January 2023

We loved everything.! The staff were the friendliest and most helpful we have come across! The lobby has fridges with free water, coffee, juices, snacks available to take 24 hours a day. The room was spotless with amazing air conditioning. couldn’t fault a single thing!!

Stayed in January 2023

Nothing

The staff were very nice, the lobby was a nice hangout area, and the food was really good. Also the location is hard to beat! A lot of food options really close.

Stayed in November 2022

nothing

great people, great facilities and awesome food.

Stayed in January 2023

I love this hotel but have to leave………at some time!

There is a great ambience in this hotel. The staff are super friendly and extremely helpful. Good location in quiet street not far from Chiang Mai Gate and easy walkable access to old town. A modern hotel with great Wifi connectivity. The room was spacious with a large comfortable double bed, large TV screen and fridge with complimentary soft drinks. The shower is wonderful. Breakfast is good and there are complimentary snacks with tea and coffee throughout the day. The staff are excellent and very helpful when wanting to see something specific. Their local knowledge of the area is superb.

Stayed in January 2023

Best of! Clean, free water and alc-free beverages, nice staff!

Stayed in January 2023

Nothing.

Clean, modern and comfortable. Staff was friendly, helpful and spoke good English. breakfast was very good and the location just outside the old town and close to a food market.

Stayed in January 2023

The breakfast spread was OK but often the 'hot' food was actually cold.

The staff were great, extremely helpful & friendly. You can help yourself all day to tea, coffee, snacks. Very close to Chiang Mai gate where there is a nightly market, a great place to get a very reasonably priced food & drink.

Stayed in December 2022