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Reviews of Best Western Premier Bangtao Beach Resort & Spa 4 stars

124/29 Moo 3, BangTao Beach, T. Cheung Thalay, Thalang, Phuket, 83110 Bang Tao Beach, Thailand

#15 of 38 hotels in Bang Tao Beach

Guests' Choice

Review score

Based on 253 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.8

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.4

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 6 May 2024

    9.0
    Relaxing stay , beautiful surroundings
    • Leisure trip
    • Group
    • Twin Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    N/a

    Location - beach front , close to shops and restaurants

    Stayed in April 2024

  • Reviewed: 5 May 2024

    8.0
    Comfotable
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Basically security could have been there We know the place but for those who don’t it is unlit and off putting

    Adequate breakfast, good location . Beachfront handy I would have a life guard as I needed vinegar after jelly fish sting and no one around This could do with better mgt

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Good facility and would recommend
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    No lift to upper floors

    Location

    Stayed in May 2024

  • Reviewed: 2 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Family Unit
    • Stayed 8 nights
    • Submitted via mobile

    Great location on the beach, nice breakfast and helpful staff

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    A lovely stay and lovely atmosphere
    • Leisure trip
    • People with friends
    • King Room with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    The atmosphere is lovely and laid back and the staff are so helpful. I lost my phone and they went above and beyond to help me (and helped translate when locals found it and handed it in!). Room was spacious and clean and balcony was really big.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Fantastic - value for money.
    • Leisure trip
    • Group
    • King Room with Pool View
    • Stayed 8 nights
    • Submitted via mobile

    Only thing I didn’t enjoy was the smoking permittted within hotel grounds. This tainted the experience for me. Often we’d be eating breakfast with smoke blowing into restaurant.

    Location was perfect and next to local shops and beach restaurants. Buffet breakfast was incredible with lots of options. Rooms and beds were lovely and very clean.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Large family suites made this ideal
    • Leisure trip
    • Family with young children
    • Two-Bedroom Family Unit
    • Stayed 3 nights
    • Submitted via mobile

    There were a lot of jellyfish in the sea and on the beach, so it made it difficult to swim

    The location was right on the beach, although the tide came right in. The pools were love.y and big with lots of sun umbrellas and plenty of beds

    Stayed in April 2024

  • Reviewed: 11 April 2024

    7.0
    nice but could provide better value for money
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Ground Terrace
    • Stayed 8 nights

    the rooms (except the beds) was not the standard of a 4 stars hotel there were some bugs in the bathroom

    The staff was very helpful the hotel had a beach front and nice swimming pools

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Marvellous holiday
    • Leisure trip
    • Couple
    • Deluxe Twin Room with Ground Terrace
    • Stayed 13 nights
    • Submitted via mobile

    Rooms are a bit tired Pillows very hard and lumpy

    Location Staff pool breakfast aircon Massages beach nearby restaurants poolside food&drink housekeeping ALL EXCELLENT

    Stayed in April 2024

  • Reviewed: 10 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room with Balcony
    • Stayed 7 nights

    The sea water was not very clear, at least during our stay.

    The breakfast was excellent with large variety. The two big pools were also great. It was nice to be able to walk on the beach which is with nice fine sand.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Nice place in this area
    • Leisure trip
    • Family with young children
    • King Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    I don’t see any major disadvantages, but my previous and cheaper accommodation in Phuket set the bar high

    Really nice place, but you can find something better for this price. An additional plus for the playroom with a very kind babysitter.

    Stayed in January 2024

  • Reviewed: 2 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Although there's a no reservation of sun loungers at the beach , too many people still reserving them and not using them for hours , removal of towels needs to be enforced to stop it ... This by no means is the hotels fault , but if there's a policy then enforce it ...

    Set on a great beach ... Room was very spacious and clean .. Close to lots of beach bars , and main road had good selection of bars and restaurants directly opposite hotel

    Stayed in March 2024

  • Reviewed: 2 April 2024

    8.0
    Lovely hotel in great location.
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Ground Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Beds and pillows uncomfortable

    Location

    Stayed in April 2024

  • Reviewed: 1 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 7 nights

    Air conditioners don't stop during the night and they are very noisy. It becomes very cold in the room when the AC works and very hot when it is stopped.

    Very good breakfast. Located next to the beach with private sunbeds for the guests of the hotel. The staff are very kind and friendly people. They are always ready to help you with what you need. There are exchange office just in front of the hotel. 7/11 as well.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    9.0
    Very enjoyable
    • Leisure trip
    • Solo traveller
    • Twin Room with Pool View
    • Stayed 9 nights

    Price of Campari. Spirit/mixer selection could be better. Breakfast is quite expensive if you don't eat a lot. Be nice to have more options for Coffee. The machine was tolerable, but an actual barista would be nice.

    Staff and service at the pool bar was friendly and amazing. Seafood restaurant was great. Breakfast ok Room was kept very clean

    Stayed in March 2024

  • Reviewed: 17 March 2024

    8.0
    A good hotel with excellent beach location
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    More fans needed in breakfast area to keep flies and birds better away. A light in the roof in the rooms would be good, and at some point rooms need renovation/modernization. The location of the property is best possible, and that's why it's also important to keep the property at same high standard.

    Great location right at the beach, excellent strategy with two beautiful good size poolareas, one naturally targeted for families as well as adults, and other for adults with bar service. The seaside restaurant is very good, and overall staff is service minded in a genuine local way. A tranquil and peaceful property.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Tes at the front desk was exceptional at helping me and went above and beyond to ensure my visit was going to be a return visit. Thank you Tes!!

    Stayed in March 2024

  • Reviewed: 16 February 2024

    8.0
    Great staff, lovely breakfast, just need a proper gym
    • Leisure trip
    • Family with young children
    • Twin Room with Pool View
    • Stayed 8 nights

    ...would revisit..... if it wasn't for the gym. A tiny room, over crowded if four people enters. It's a material downside to anyone keen to combine holiday with excercise.

    Couldn't really wish more for breakfast, a wide selection of everything from full english to asian style, and amazing omelets by friendly chefs on top. We had breakfast for hours after early morning runs on the beach, and felt life is pretty good. Good mix of guest from all over the world. Friendly staff and sunbeds with beach view without having to occupy them at sunrise. I'd be happy to revisit this place....

    Stayed in December 2023

  • Reviewed: 31 January 2024

    9.0
    Brilliant hotel and location- staff lovely
    • Leisure trip
    • Family with young children
    • King Room with Pool View
    • Stayed 7 nights
    • Submitted via mobile

    Lovely staff, fabulous location and clean comfortable rooms- brilliant!

    Stayed in January 2024

  • Reviewed: 30 January 2024

    8.0
    Friendly staff, great location and loved the daily yoga
    • Leisure trip
    • Group
    • Twin Room with Pool View
    • Stayed 6 nights
    • Submitted via mobile

    The middle block, too noisy being on the street

    Great location, liked the layout of the hotel Liked the pool and the daily yoga

    Stayed in January 2024

  • Reviewed: 19 January 2024

    8.0
    Noreciau grizti atgal
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 18 nights

    The air conditioner in the room works loudly. Small gym. The trainers are old. Some of them are broken. Massages in the hotel area are of poor quality. Smoked salmon should be eaten for breakfast. Fish is missing for those who don't eat meat.

    Almost no children, perfect for adults only Germans, English, Scandinavians live in the base A quiet beach There are many restaurants nearby a town with shops and a supermarket next to the hotel

    Stayed in January 2024

  • Reviewed: 16 January 2024

    9.0
    Would stay there again.
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The view from our room was overlooking the top of wooden buildings and could be noisy in the mornings, from the kitchen.

    The breakfast was great, and the pool was lovely. The staff were excellent, very helpful and friendly.

    Stayed in January 2024

  • Reviewed: 14 January 2024

    9.0
    An awesome place to stay.
    • Leisure trip
    • Family with young children
    • Twin Room with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    Really hard to get a sun lounge by the pool.

    This was a great place to start our holiday in Phuket. Quiet and lovely facilities. The teenaged loved the pools and buffet breakfasts. The Thai massage in the resort was one of the best I had all trip and I had a lot!

    Stayed in December 2023

  • Reviewed: 5 January 2024

    9.0
    Lovely, calm and comfortable.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    All good.

    Big swimming pool, nice and calm location, nice interior with some ethnic style decisions. Very lovely New Year Eve preparation.

    Stayed in January 2024

Showing 1 – 25

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