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Reviews of Casacool Hotel

67/274-67/273 Bang Niang Beach Road, Khao Lak, Phangnga, Bang Niang Beach, 82190 Khao Lak, Thailand

#8 of 118 hotels in Khao Lak

Guests' Choice

Review score

Based on 130 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.6

  • Facilities

    9.0

  • Staff

    9.8

  • Value for money

    9.7

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 11 May 2024

    10
    Love this place!
    • Leisure trip
    • People with friends
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Love this place! The beds are super comfy, the breakfast is amazing and the owner is one of the kindest people I've met on my travels.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    10
    Very friendly Staff clean place centrally located great breakfast
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The rooms are upstairs

    The breakfast was fantastic

    Stayed in May 2024

  • Reviewed: 29 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The minute we walked through the doors we felt right and home and wished we had booked for longer. The hosts were super friendly and always made sure we were enjoying our stay in Khao Lak. The beds were very comfortable, the aircon worked well, room was clean and the fridge was restocked with bottled water daily. The breakfast was great with eggs, nice breads to choose from, pastries and more fruit than we could possibly eat! The hotel is in a great location amongst lots of restaurants and bars, and close to the markets. This hotel was great value for money and I would definitely recommend it to others. Huge thank you to the lovely hosts!

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    Delightful
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was awesome. Nam and Kai were so kind and accommodating :-)

    Stayed in March 2024

  • Reviewed: 19 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Only thing I could say was bed was extremely squeaky so didn't have the best sleep but other than that couldn't fault it

    Highly recommend, such friendly service, free laundry was amazing, breakfast was delicious, room had everything you could want and close to many restaurants and bars.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    10
    Amazing hotel
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Maybe have more lights outside as the place can be hard to find at night

    A nice hotel in a great location at Khao Lak. The host is very sweet and helped me with everything I needed. I even had a problem with the AC and she fixed it in the middle of the night. The breakfast is superb. Would definetely stay here again!

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    Best place if you want to feel like home :-)
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Top location! Best Host Ever! Home like feeling!

    Stayed in April 2024

  • Reviewed: 27 March 2024

    10
    Definetly recommend!
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    It seems like it’s an older building but we were not too bothered.

    The most amazing hostess!!! She really took care of us from the very second we arrived. Great location to markets, pub and restaurants. Overall a really great place to relax since it’s not too hectic with tourism’ and have lots of cute restaurants and pubs. It’s a little walk to the beach but that’s a minor. The breakfast was unbelievable good with several type of fruits and eggs as you like or musli. The bed was also very nice (not hard and not too soft) - maybe the best we had in Thailand!

    Stayed in March 2024

  • Reviewed: 25 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Incredible place, so comfortable, in town center, the staff was so kind, to do laundry for free full service and so warm and welcoming and compassionate — breakfast was huge, with all kinds of fresh fruit also. Thank you for your kindness.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    9.0
    We enjoyed a lovely couple of nights at the Casacool hotel in Khao Lak. Extremely friendly place.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Nothing that I can think of.

    Casacool Hotel is located close to the centre of Khao Lak with everything in easy walking distance. The owners and staff were extremely friendly and helpful. The room was adequate and comfortable and the breakfast was served outside in the shade. Very good with lots of homegrown fruit with a choice of egg dishes and pastries available.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    10
    Best ever value for money and a great experience
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Everything about this stay was so great. Personally service, good room with air on and fan. Free laundry, large and super breakfast, cleaning daily, new towels every day. The hostess offers to bring you to one of the beaches and pick you up also at no cost. The hotel is in the center, although a bit away from noisy street and. All you need is within walking distances. The hospitality is so big here. Also considering the rate of the room this is the highest value we ever experienced during our travel in Thailand over 3 months. We stayed for 5 nights at Casacool and we will definitely come back. The hotel and the area is fantastic

    Stayed in March 2024

  • Reviewed: 14 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Kindest host we ever had ! Thanks a lot

    Stayed in March 2024

  • Reviewed: 8 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Great personalities of the host and her sister. They were super friendly and helpful. The breakfast was great with a large diversity of tropical fruits. There was also a free laundry service and a free shuttle to a nice 6km away beach. Thanks so much for everything!

    Stayed in March 2024

  • Reviewed: 7 March 2024

    10
    Wonderful hospitality
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Balcony view at back of property not so clever but can live with that

    Service and hospitality of the owner truly exceptional . Fabulous breakfast - laundry done as part of the service and help with everything and anything . Even get a hug when you leave.

    Stayed in March 2024

  • Reviewed: 1 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Unfortunately, I had to leave this beautiful place earlier. I would like to note the excellent service and a very warm welcome. A truly family hotel. The reception will help you with any problem and charge you with positivity for the whole day.

    Stayed in February 2024

  • Reviewed: 29 February 2024

    10
    High praise to the women who manage hotel
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    One of my best experiences…these ladies extend the most genuine kindness to make stay enjoyable. The accommodation is clean and although basic had all amenities I needed. Price was similar to others in area however it included breakfast. Definitely recommend and hope to come back myself. 🙏😊

    Stayed in February 2024

  • Reviewed: 24 February 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Just great. Thank You!

    Stayed in February 2024

  • Reviewed: 19 February 2024

    10
    An extraordinary place to stay
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    An extraordinary place to stay. Kai and her sister, the owners, extraordinary people, would have done anything to make us feel good. Cleaning every day, bottles of water in the fridge every day, extraordinary breakfast. If we wanted, Kai took us by car every day to another beach in the area. Close to the beach, very good restaurants, market, 7/11. We recommend this accommodation!

    Stayed in February 2024

  • Reviewed: 17 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Really great! Very friendly and helpful owners, clean rooms.

    Stayed in January 2024

  • Reviewed: 16 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Just amazing experience. Two wonderfull sisters, owners, were incredible. Very helpfull, loving, felt like at home :)

    Stayed in February 2024

  • Reviewed: 13 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Very good service and the breakfast was awesome. Best if all is free laundry service. Highly recommend to everyone to stay here.

    Stayed in February 2024

  • Reviewed: 8 February 2024

    9.0
    lovely
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    To top it all: a marvellous breakfast experience

    Stayed in February 2024

  • Reviewed: 2 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Staff was incredible. So kind and helpful!

    Stayed in February 2024

  • Reviewed: 1 February 2024

    10
    Our best stay in Thailand!
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The american coffee could be stronger :)

    The two owners are just amazing, they were very kind with us! They treated us like kings! Location is very good.

    Stayed in January 2024

Showing 1 – 25

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