Deposits for key cards slightly unnecessary and only given one per room

Very friendly staff, clean and perfect location!

Stayed in May 2024

Internet simply doesn't work there but I guess this is because of the island and not the hotel fault. An extra bed is not really comfy.

It was a regular hotel, noting really remarkable about it.

Stayed in March 2024

The hotel staff were not very friendly or welcoming towards us as guests and did not respond when we said hello or good morning every morning. This was a completely different experience from all of the other hotels we had stayed in during our trip and did make us feel somewhat uncomfortable at times. The very long list of rules and price lists of every item within the room from a cup to a tea spoon was too much and felt it was unnecessary. There were signs up in the rooms and in hotel corridors of rules with fines & charges. The hotel corridors were unbelievably noisy from 6am with cleaners talking loudly and shouting down corridors to one another, banging trolleys around and their very loud radios going off constantly. There was absolutely no thought for guests who were sleeping. The balconies in the rooms were not sun balconies for relaxing in, felt more like a balcony for a smoker to nip out and have a cigarette on. Strong smell of sewage for a few hours everyday nearby the pool area. Breakfast options for us weren’t great. When we booked our room it stated there was a hot tub, however we did not have a hot tub with our room.

The location was perfect, short walk to main area of tonsai pier without all of the noise from the bars. Room was a good size, clean and comfortable bed. Dinner at the restaurant was the best part of staying at the hotel. Romantic tables set up on the beach and the food was absolutely delicious. The Australian sirloin beef was the best meal we had during our travels around Thailand. Breakfast with a beautiful view across the water.

Stayed in May 2024

The location was good, rooms are clean and unique.

Stayed in April 2024

No bedside lockers . There was a surage smell outside . No breakfast included

The room was big . Lovely pool. Great location

Stayed in March 2024

No interconnecting room for family

The room is spacious

Stayed in February 2024

Great location, close to bars but don't hear any noise and they help with luggage to/from the pier.

Stayed in April 2024

The pool was great! It was not a far walk from the pier. Close to all the main shops and restaurants.

Stayed in March 2024

Location was great, decent pool. Compared to other locations in the country however, there are much better value hotels across Thailand

Stayed in April 2024

They said that there is a reception to organise excursion but they don’t help you at all. They even give you wrong information (20 peoples on the boat we were more than 30). Forget about the beach and swim there.. very small and not very friendly.

Nice room, nice equipments, nice restaurant, nice swimming pool.

Stayed in March 2024

The resort was in a wonderful location, right off the water and a short walk from everything, but quiet and relaxing. Exceeded our expectations and I would recommend staying there!

Stayed in March 2024

The location wasn’t what we anticipated. I should of read reviews.

The location of the hotel is in the busy area just a 5 minute walk from the pier. The room was on ground floor next to the pool. We used the pool but most beds were taken, as a few were broken. The breakfast was average compared to other places we had stayed.

Stayed in March 2024

Nothing

Location is perfect.

Stayed in March 2024

Pool loungers were very uncomfortable.

Location was excellent!

Stayed in March 2024

Smell of sewege all arround.

Location. Price. Pool.

Stayed in March 2024

Bathroom smelled weird sometimes

Big room, nice pool, good location

Stayed in March 2024

The room balcony just opened onto a corridor and looked straight into the room opposite - about 10ft away.

Good location for a couple of days. Comfortable beds.

Stayed in March 2024

Beautiful place. We loved the room and the pool.

Stayed in January 2024

The pool. Hardly any seats around the pool. Not always able to sit by the pool. A bit expensive for what it was.

Good location, clean + large rooms. Dressing gowns a nice touch.

Stayed in February 2024

Needed a few more chairs and shade around the pool, quite a few people were trying to sit in the one area in the pool that had shade. Balconies in the superior rooms are good size but need some screens for privacy.

Rooms were lovely and modern, staff were super helpful and friendly

Stayed in March 2024

Effluent used to water lawns and gardens and it stinks. Wasn't happy at all with room request. Wasn't until the day before arrival that we were told our request wasn't available.

Breakfast was good.

Stayed in March 2024

The staffs were rude. They show attitude when i asked for additional towels. You are only allowed 2 towels a day per room. We have kids so we asked for additional towels.

The location was great.

Stayed in February 2024

NA

Lovely pool/ grounds, great access to the beach and only a short walk to the pier from the ferry, staff came and met us to take luggage. Great location to all of Phi Phi, only a 5 min walk from the other side so lots of facilities around but didn’t have the noise of being on the “party” side at night.

Stayed in March 2024

Our bed was a little too firm for us.

Pool is beautiful. Hotel is steps away from shops and restaurants.

Stayed in March 2024