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Reviews of ChaoKoh Phi Phi Hotel and Resort- SHA Extra Plus 4 stars

157/1, Moo 7, Phi Phi Don, Krabi, 81000 Phi Phi Don, Thailand

#46 of 110 hotels in Phi Phi Don

Guests' Choice

Review score

Based on 1014 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    9.3

  • Facilities

    7.9

  • Staff

    8.0

  • Value for money

    7.6

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 1 June 2024

    8.0
    GREAT PLACE TO JUST CHILL AND ENJOY THE ISLAND LIFE
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Garden View
    • Stayed 4 nights

    500 baht breakage deposit, i felt was unnecessary. If you break the 32 inch tv, expect to fork out 20000 baht, for a tv that would normally cost around 8000 baht in the shops. Ridiculous indeed.

    We had a ground floor room overlooking the garden. Aircon worked well, but the foam pillows were hard and interrupted one's sleep. We opted not to include breakfast at the hotel, as we stayed here before, and they do not serve bacon because of their religious beliefs. Yet, they serve pork sausages. Go figure!! Anyway, one can get a great breakfast at one of the many restaurants around, for less than the hotel breakfast cost. The pool was well maintained with recliners available to use.

    Stayed in May 2024

  • Reviewed: 1 June 2024

    9.0
    Perfect location, great stay!
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room - No View
    • Stayed 3 nights
    • Submitted via mobile

    A very strong smell of sewage around the grassy areas of the hotel, which is between the rooms and the pool, so there’s no avoiding this. Also you are only allowed one towel per person a day which can sometimes be inconvenient - you also are not allowed to take any towels outside the hotel complex or you will be fined.

    Hotel amenities were wonderful, the pool was very big with lots of sun loungers plenty of space for everyone. Perfect location near the pier and only a 5 minute walk to multiple beaches.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    We had ground floor garden view. The seating area outside the sliding glass doors was useless. It was just a long bench facing the actual sliding glass doors. Very hard bed. No bedside tables

    Convenient location. Nice pool. Decent breakfast.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    7.0
    Normal
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    No me termino de convencer

    Piscina

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    I would book again in this hotel
    • Leisure trip
    • Group
    • Superior Double or Twin Room with Garden View
    • Stayed 7 nights

    Good location of the hotel.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room - No View
    • Stayed 3 nights
    • Submitted via mobile

    Deposits for key cards slightly unnecessary and only given one per room

    Very friendly staff, clean and perfect location!

    Stayed in May 2024

  • Reviewed: 12 May 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room - No View
    • Stayed 2 nights

    Internet simply doesn't work there but I guess this is because of the island and not the hotel fault. An extra bed is not really comfy.

    It was a regular hotel, noting really remarkable about it.

    Stayed in March 2024

  • Reviewed: 11 May 2024

    7.0
    Good location but very strict policies and staff were not friendly towards guests.
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 5 nights
    • Submitted via mobile

    The hotel staff were not very friendly or welcoming towards us as guests and did not respond when we said hello or good morning every morning. This was a completely different experience from all of the other hotels we had stayed in during our trip and did make us feel somewhat uncomfortable at times. The very long list of rules and price lists of every item within the room from a cup to a tea spoon was too much and felt it was unnecessary. There were signs up in the rooms and in hotel corridors of rules with fines & charges. The hotel corridors were unbelievably noisy from 6am with cleaners talking loudly and shouting down corridors to one another, banging trolleys around and their very loud radios going off constantly. There was absolutely no thought for guests who were sleeping. The balconies in the rooms were not sun balconies for relaxing in, felt more like a balcony for a smoker to nip out and have a cigarette on. Strong smell of sewage for a few hours everyday nearby the pool area. Breakfast options for us weren’t great. When we booked our room it stated there was a hot tub, however we did not have a hot tub with our room.

    The location was perfect, short walk to main area of tonsai pier without all of the noise from the bars. Room was a good size, clean and comfortable bed. Dinner at the restaurant was the best part of staying at the hotel. Romantic tables set up on the beach and the food was absolutely delicious. The Australian sirloin beef was the best meal we had during our travels around Thailand. Breakfast with a beautiful view across the water.

    Stayed in May 2024

  • Reviewed: 23 April 2024

    8.0
    Good location with clean and unique rooms.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    The location was good, rooms are clean and unique.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    No bedside lockers . There was a surage smell outside . No breakfast included

    The room was big . Lovely pool. Great location

    Stayed in March 2024

  • Reviewed: 11 April 2024

    7.0
    Overall is good - good location and easy access to restaurants
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room - No View
    • Stayed 4 nights
    • Submitted via mobile

    No interconnecting room for family

    The room is spacious

    Stayed in February 2024

  • Reviewed: 7 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Great location, close to bars but don't hear any noise and they help with luggage to/from the pier.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room - No View
    • Stayed 2 nights
    • Submitted via mobile

    The pool was great! It was not a far walk from the pier. Close to all the main shops and restaurants.

    Stayed in March 2024

  • Reviewed: 5 April 2024

    7.0
    Decent stay on phi phi
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Location was great, decent pool. Compared to other locations in the country however, there are much better value hotels across Thailand

    Stayed in April 2024

  • Reviewed: 5 April 2024

    7.0
    Expensive
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    They said that there is a reception to organise excursion but they don’t help you at all. They even give you wrong information (20 peoples on the boat we were more than 30). Forget about the beach and swim there.. very small and not very friendly.

    Nice room, nice equipments, nice restaurant, nice swimming pool.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room - No View
    • Stayed 1 night

    The resort was in a wonderful location, right off the water and a short walk from everything, but quiet and relaxing. Exceeded our expectations and I would recommend staying there!

    Stayed in March 2024

  • Reviewed: 26 March 2024

    7.0
    Not the location for us
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    The location wasn’t what we anticipated. I should of read reviews.

    The location of the hotel is in the busy area just a 5 minute walk from the pier. The room was on ground floor next to the pool. We used the pool but most beds were taken, as a few were broken. The breakfast was average compared to other places we had stayed.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Location is perfect.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Pool loungers were very uncomfortable.

    Location was excellent!

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    Worth the money.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room - No View
    • Stayed 1 night
    • Submitted via mobile

    Smell of sewege all arround.

    Location. Price. Pool.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom smelled weird sometimes

    Big room, nice pool, good location

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The room balcony just opened onto a corridor and looked straight into the room opposite - about 10ft away.

    Good location for a couple of days. Comfortable beds.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    9.0
    Great pool and spacious room
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room - No View
    • Stayed 1 night

    Beautiful place. We loved the room and the pool.

    Stayed in January 2024

  • Reviewed: 14 March 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room - No View
    • Stayed 4 nights
    • Submitted via mobile

    The pool. Hardly any seats around the pool. Not always able to sit by the pool. A bit expensive for what it was.

    Good location, clean + large rooms. Dressing gowns a nice touch.

    Stayed in February 2024

Showing 1 – 25

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