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Reviews of Cross Pattaya Pratamnak - SHA Plus 5 stars

286/4 Moo 12 Kasetsin Road, Nongprue, Banglamung, 20150 Pattaya South, Thailand

#3 of 130 hotels in Pattaya South

Guests' Choice

Review score

Based on 129 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    8.8

  • Facilities

    9.1

  • Staff

    9.3

  • Value for money

    8.5

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 30 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Luxury Ocean View Room (King Bed)
    • Stayed 1 night

    good function design and breakfast was very good.

    n/a

    Stayed in February 2024

  • Reviewed: 1 April 2024

    9.0
    Great relaxing weekend hotel stay for me and my family
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    nothing I was unhappy with

    The hotel was very comfortable with great staff. Good location with half a dozen quality restaurants in easy walking distance. The family room we booked was described accurately with very comfortable beds - slept really well.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    8.0
    Dream hotel for vacation!
    • Business trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    - The pool needs more cleaning. - The walls between rooms are quite thin. We could hear other rooms and the next room might have heard us as well. - Need more staffs during long weekend, especially at the breakfast area. The staffs clearly could not handle with many guests during long weekend.

    - Room is spacious and new (family room). We love the bunk bed for our kids. - Breakfast was superb. The variety of breakfast was much more than expectation. Ex. Fish boiled rice with full of pieces of fish, streamed fish, pork stew, pressed juice, sparkling wine. OMG!!! - Staffs were very helpful. They sincerely and quickly responded to our requests.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    8.0
    Almost perfect...
    • Leisure trip
    • Couple
    • Luxury Ocean View Room (King Bed)
    • Stayed 2 nights
    • Submitted via mobile

    These were just little things that could do with some attention. The lighting switches are really confusing and resulted in a lot of dark trips to the loo. The sink plug didn't work. Not all numbers on the safe worked. The kettle lid didn't fit so it had to be manually turned off. A few other minor things that just added up. We still loved the place.

    Location, staff, comfy bed, balcony and pool.

    Stayed in February 2024

  • Reviewed: 6 February 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Luxury Ocean View Room (King Bed)
    • Stayed 2 nights

    Everything except thin walls

    Stayed in December 2023

  • Reviewed: 5 February 2024

    9.0
    Overall very good stay
    • Leisure trip
    • Family with young children
    • Luxury Ocean View Room (Twin Bed)
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom cleanliness Light in the room Android TV only

    Room Bed location View Service

    Stayed in February 2024

  • Reviewed: 30 January 2024

    9.0
    Really good
    • Family with young children
    • Family Room
    • Stayed 4 nights
    • Submitted via mobile

    Quite a distance from central locations ( no big issue a few quid in a taxi)

    Clean, good facilities, quiet Location

    Stayed in January 2024

  • Reviewed: 23 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights
    • Submitted via mobile

    Highly recommended. The location is perfect if you like a quiet place. A couple of minutes walking distance to the beach. The hotel is very clean beautiful pool. The staff are very friendly and helpful.

    Stayed in January 2024

  • Reviewed: 4 January 2024

    8.0
    Good views and great breakfast
    • Leisure trip
    • Couple
    • Luxury Ocean View Room (King Bed)
    • Stayed 6 nights
    • Submitted via mobile

    No smoking on the balcony and noisy in the evening from a beach bar across the road.

    Nice location with a good view

    Stayed in December 2023

  • Reviewed: 5 December 2023

    10
    Everything good
    • Leisure trip
    • Couple
    • Luxury Ocean View Room (King Bed)
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    All

    Stayed in December 2023

  • Reviewed: 28 November 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Luxury Ocean View Room (King Bed)
    • Stayed 1 night
    • Submitted via mobile

    -

    Excellent service staff

    Stayed in October 2023

  • Reviewed: 23 November 2023

    10
    I will be back!
    • Leisure trip
    • Couple
    • Cross - Elite Executive Ocean Suite
    • Stayed 2 nights

    All good

    Breakfast was amazing - so many choices

    Stayed in November 2023

  • Reviewed: 3 October 2023

    9.0
    Impressive
    • Leisure trip
    • Family with young children
    • Luxury Ocean View Room (Twin Bed)
    • Stayed 1 night
    • Submitted via mobile

    Staffs are extremely helpful and friendly Especially Khun Top and breakfast team Room is classy nice and clean

    Stayed in September 2023

  • Reviewed: 24 September 2023

    10
    Amzing experience will definitely come back!!
    • Leisure trip
    • Couple
    • Luxury Ocean View Room (King Bed)
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The location, the style of the hotel, the staff especially Khun Boss the front desk who was very friendly, helpful and amazing.

    Stayed in September 2023

  • Reviewed: 21 September 2023

    10
    Top choice in Pattaya
    • Leisure trip
    • Couple
    • Luxury Ocean View Room (King Bed)
    • Stayed 3 nights
    • Submitted via mobile

    Nothing at all.

    Impeccable 5 stars services. All staff were so nice, professional and helpful. Very impressed. Our room came with a beautiful ocean view and it was clean, tastefully decorated. Breakfast was pleniful with free flow bubble and cook to order items. The pool was also a highlight. Very clean with plenty of sunchairs to sit on and relax. Location was just perfect for us as it was safe, far from the city centre's hustle and bustle yet very convenient with all we need. Convenient stores and restaurants were just a short walking distance. Highly recommended. We'll definitely stay again if we return to Pattaya.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    9.0
    Good for Pattaya trip
    • Leisure trip
    • Couple
    • Luxury Ocean View Room (King Bed)
    • Stayed 1 night
    • Submitted via mobile

    Nothing but a bit comment for lobby and swimming pool too close x no privacy area in a pool.

    Staff very good and quick reaponsibility. Nice unit layout and good decoration. Very good and valuable price.

    Stayed in September 2023

  • Reviewed: 18 August 2023

    10
    Excellent
    • Leisure trip
    • Solo traveller
    • Luxury Ocean View Room (King Bed)
    • Stayed 2 nights
    • Submitted via mobile

    Noise level thin walls

    Everything

    Stayed in August 2023

  • Reviewed: 1 July 2023

    9.0
    Great hotel, great team
    • Leisure trip
    • Couple
    • Luxury Ocean View Room (Twin Bed)
    • Stayed 2 nights
    • Submitted via mobile

    Room not quiet

    Staff is excellent

    Stayed in July 2023

  • Reviewed: 6 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Cross - Elite Suite
    • Stayed 1 night
    • Submitted via mobile

    Location.

    Staff Service , Room, Cleanliness.

    Stayed in June 2023

  • Reviewed: 27 May 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Cross - Elite Suite
    • Stayed 2 nights
    • Submitted via mobile

    The room was awesome. We got a corner suite facing the sea. Everything was nice and comfortable. The staffs were very friendly, understanding, and more than eager to help and do more for us - even something as little as taking a bag of trash that we were carrying from our car from us. My son (2.5yo) loves the pool. Even without the fancy water park features, it was very enjoyable ☺️

    Stayed in May 2023

  • Reviewed: 20 May 2023

    9.0
    Outrageous experience of staying and breakfast
    • Leisure trip
    • Couple
    • Cross - Elite Suite
    • Stayed 1 night
    • Submitted via mobile

    The hanger of the wardrobe was hide in the row and hard to place the hanger. The swimming pool has a tiny place hide from the shadow the sunlight.

    All of staffs are very kind and have generous sense of taking care. The room is very clean even there are birds outside the balcony. Ala carte breakfast is the outstanding experience in the morning.

    Stayed in May 2023

  • Reviewed: 14 May 2023

    8.0
    Great value
    • Leisure trip
    • Solo traveller
    • Cross - Elite Suite
    • Stayed 1 night
    • Submitted via mobile

    The view from my room want great and there was black mold in the corner of my shower.

    I loved the ocean view from the club house and the pool. Great friendly service

    Stayed in May 2023

  • Reviewed: 24 April 2023

    10
    Excellent stay in an absolute top hotel. A perfect place to escape the hectics of Pattaya.
    • Leisure trip
    • Couple
    • Cross - Elite Suite
    • Stayed 9 nights

    The wifi is a bit slow, but at essential moments it was solved by the staff.

    Excellent facility at a quiet area. Very very competent and friendly staff and a hotel manager that is on top of all services and sees to it that every guest is having a great time.

    Stayed in April 2023

  • Reviewed: 16 April 2023

    10
    Very good hotel
    • Leisure trip
    • Family with young children
    • Luxury Ocean View Room (Twin Bed)
    • Stayed 7 nights
    • Submitted via mobile

    Very tidy, comfortable and quiet place. very attentive personnel. kids enjoyed the swimming pool. beds very comfortable and the restaurant was excellent and so much better than the places around the hotel.

    Stayed in April 2023

Showing 1 – 25

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