Food was a little average, and drinks a little expensive.

Liked pool, beach, resort facilities

Stayed in May 2024

We could never get a chair/lounge by the pool. They had signs saying they would remove towels on beds if there was no sign of use but didn’t enforce. Breakfast did let them down as was not hot, limited options. The beach was dirty with rubbish but probably not much they can do.

Beautiful layout. Nearby small village and not to far away from town centre. The ladies at the day spa were amazing and their menu was well priced. The Pizzas were amazing, Thai food also good (but better in town). Rooms were beautiful.

Stayed in April 2024

the shower was small and could have been better

breakfast was fair , it could have been better with better options

Stayed in March 2024

It was very warm in breakfast area and no fans ! We would enjoy breakfast more if there were some fans !

Very nice hotel and comfortable clean bedroom! Big swimming pool that was very clean ! Breakfast buffet had good choice of food , lots of fresh fruits , smoothies and cooked food ! Beach is beautiful and great location!

Stayed in April 2024

nothing

design, garden, beach, pool, food options outside the hotel, quiet, relaxing

Stayed in March 2024

Best holiday ever. Gorgeous big pool right next to the beach which has happy hour twice a day, plenty of sunbeds with umbrellas, the room was pristine and the staff were incredible. About a 3 minute walk into a small town with so many restaurants, shops, etc - all extremely affordable (about £3 for a pad Thai!). Two great restaurants on the beach a 2 min walk from the hotel too. Breakdast was fantastic, so much fresh fruit (dragonfruit, mango, watermelon, guava plus more). Would definitely come back.

Stayed in March 2024

Not a single thing comes to mind.

Everything from the beautiful reception area to the pool area and the lovely beach to stroll on.

Stayed in January 2024

Nothing

Good location, spacious room, great facilities. A lot of sunbeds around the pool, a nice pool bar and a beautiful beach. The food was superb, I ate there every day, the prices were alright and there were plenty different options available. The pool bar also offers happy hours twice a day. I've tried a massage on the beach - it was great and reasonably priced.

Stayed in March 2024

Breakfast provided a great choice but the area layout felt quite tight and needed more space as it was a tight squeeze. The breakfast eating area was also very hot and stuffy, could have done with fans or some kind of air con. This was my only issue. Everything else about this resort was fabulous and I'd recommend it to anyone looking to stay in Khao Lak.

Absolutely loved our stay here. Stunning location, so calm, peaceful and tranquil. The gardens and surroundings were beautiful. It was stunning. The rooms were gorgeous and the attention to detail was superb. Pool bar and restaurants were great. Staff were all amazing. We were celebrating our 25yr anniversary. The hotel decorated our room beautifully and we arranged a private dinner on the beach. It was the most beautiful setting and could not have been more perfect.

Stayed in March 2024

nothing

Beautiful gardens and location very peaceful. Not annoying unnecessarily music just quiet lovely

Stayed in March 2024

Cocktails and beer at the bar too expensive, except during happy hour.

Right in front of the beach, swimming pool, large and very clean room. Comfy bed

Stayed in February 2024

We had a pool villa room, the pool it opens to is old and no one uses it at all, the main pool and beach are fantastic

Fantastic location, superb staff

Stayed in January 2024

This is something which I think every resort needs to manage.. people reserving pool beds prior to breakfast or sometimes even the night before ??? I just find this irritating and weird. We stayed at Eden for 5 days and were unable to get a beach bed on any of the days, sometimes we would sit at one of the restaurants for 2-3 hours and see the same beds unoccupied for that time. I think for the overall experience the resort should address this, Or provide more beanbags and other places to sit to cater for the number of guests in the resort. The resort is very confusing when trying to find your room - I think some better signage would be good but we got used to it after a few days. The staff were lovely however I found my checkin experience a bit underwhelming. There wasn’t much explained about the property or room. I was provided with some vouchers through booking.com which were out in my key sleeve and not explained, I did not even know what it was until the last day.

The property is really beautiful and we loved the design, there are multiple options for food and drink around the resort and they were all fabulous - best pizza!! The room was really comfortable and refreshing, always clean and spotless. We enjoyed how close the resort was to the village which had some Amazon food options. Breakfast was really enjoyable, a good mix of Thai and western options. The fire shows and singing that was organised by the resort was really nice.

Stayed in January 2024

The breakfast quality could be a little better - more fresh fruit and better taste of egg

The beach is amazing, the pool area, the view of the ocean and very good massage! Good value for money in general.

Stayed in January 2024

You have to be up Early for sunbeds unfortunately.

Lovely stay, staff lovely, beach lovely. Hotel clean and lots of food options in day and for breakfast. Recommmed to anyone.

Stayed in January 2024

Poorly managed, from check-in where we were just asked for passports (no hello, welcome etc), breakfast should be avoided between 8 and 9.45 no tables, cups or glasses at times, food not replenished.Breakfast is until 10.30 and they start clearing away at 10.30 on the dot, so it's no wonder everyone rushes to be in before 10.Lack of available sun loungers, thanks to the German guests, they were even reserving breakfast tables! The first 2 days it was impossible to find a spot by the pool. This could and should be managed by the staff. Would be lovely if the hotel was adults only.

Beautiful gardens, room aesthetic was very relaxing. Staff were always friendly . Lovely beach front location, food was good (but breakfast was disappointing especially eggs Benedict) Happy hour drinks were a reasonable price. Large pool, so plenty of space to swim.

Stayed in January 2024

On some days the room was not serviced till late, 430/5pm which was awkward when we returned from the beach wanting to change shower etc

Location was excellent, on the beach and a short walk to town centre where there were restaurants and convenience stores. Hotel was well managed , staff were welcoming and helpful, and the rooms were beautiful , airy and clean

Stayed in January 2024

Very disappointed that we didn’t book for our whole 2 week break at Eden beach as we booked our first week at Kamala beach Phuket ( way too many tourists and feels like downtown Moscow!) .

It Paradise! If you are looking for an easy going, stress free holiday experience with minimal over crowding then you need to consider Eden Beach resort Khao Lak! The staff were amazing, always friendly and nothing was ever a problem. Ideal location as there are beautiful spots for ocean swimming and a number of beach restaurants or cafes within a 15 min walk. Great breakfasts and their sunset cafe has the best pizzas in the area! If you’re into snorkeling then Surin island is abundant with incredible fish species and other marine animals whilst Similan island is breathtakingly beautiful! We’ve done Phi Phi and James Bond islands previously- Surin and Similan are definitely the ones to visit! Thoroughly enjoyed our stay at Eden beach resort Khao Lak!

Stayed in January 2024

As I said the staff are great and so amble and for us the best customer service we ever had but we believe for a 5 start resort where 99% of the guests are foreigns from all over the world the staff should have a better knowledge of English language most of the times we had to ask 3/4 times for something because they don’t understand and for us is fine but we notice many clients were annoyed. Also we don’t understand how a 5 stars resort haven’t got a system around the pool were clients can press a bottom and a waitress will come to take an order of drinks or even food, I think the resort could make so much money if they had this service around the pool as I seen before in many resorts in other countries. Also the resort needs some entertainment during the day for children and adults too and please some music around resort particularly around the pool aérea but is these are just suggestions to improve a service and that will increase also their revenue as is a great place.

We loved the place, the staff, the pool, the food and the beach

Stayed in January 2024

Realy top class Hotel with great rooms, great breakfast, great swimming pool on a beautiful beach.

Stayed in December 2023

One comment- was a bit weird to not have any music at the pool area but expect of this - perfect getaway!!

Beautiful resort!!! Decorated amazing! We came for our honeymoon and it was absolutely stunning! We had some issues with the room we got ( smell of mold ) and Iyrin and her team did everything so we could change the room and feel comfortable in it. The food was good and the beach is amazing!

Stayed in December 2023

We had no issues with the property just a few issues with air con not working in our room when we arrived however the staff were very accommodating to fix.

The property was beautiful and perfectly situated.

Stayed in November 2023

Beautiful decor, awesome grounds, fantastic beach adjacent to the hotel

Stayed in November 2023

amazing swimming pools right on the beach!!!

Stayed in December 2023