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Reviews of The Heritage Pattaya Beach Resort-SHA 4 stars

435 Moo 12, Pratumnak Soi 6 Road, Nongprue, Banglamung, 20150 Pattaya South, Thailand

#14 of 123 hotels in Pattaya South

Guests' Choice

Review score

Based on 181 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    8.7

  • Facilities

    8.3

  • Staff

    8.9

  • Value for money

    8.4

  • Free WiFi

    6.7

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Showing 76 – 100

  • Reviewed: 12 December 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    Rooms are very clean albeit a little sparse. Some paintings or decor on the walls would help add character to it. A fairly long (dark at night)​ road into the resort from the main road, but resort is safe and secure.

    From Bell Boy to Reception to Housekeeping, the staff went out of their way to be helpful. Large balconies. Huge bathroom with good strong flow of hot and cold water. Close to beach. Away from the hubbub of Pattaya center, but Pattaya town and Jomtien are easily accessible by vehicle .

    Stayed in December 2022

  • Reviewed: 28 November 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    Beds were not comfy. Shower was not good. Bathrooms require some upgrade. Breakfast was just okay.

    View from the room was good. Overall good atmosphere.

    Stayed in November 2022

  • Reviewed: 14 November 2022

    9.0
    Fantastic looking hotel
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 7 nights

    Apart from breakfast there was no other restaurant facilities No room service No access to bars

    Breakfast was excellent Loved the location next to beach The views from the bedroom were excellent Loved the pool access The staff were very helpful and were always polite

    Stayed in October 2022

  • Reviewed: 10 November 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe King Room with Ocean View
    • Stayed 4 nights
    • Submitted via mobile

    All very good 👍

    Great location and lovely staff.

    Stayed in November 2022

  • Reviewed: 26 October 2022

    10
    highly recommend the staff will go out of there way great people no doubt
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    everything

    Stayed in October 2022

  • Reviewed: 11 October 2022

    7.0
    It served is purpose to stay at less expensive place but, for what we paid we can add more.
    • Business trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights

    Cold water pressure not constant but plenty of water available. No bar or restaurant. no pool bar, no spa

    Reception Staff very helpful. Cleanness of room was great, Only breakfast good quality of food, average diversity. Training room available but equipment to use is in average quality.

    Stayed in October 2022

  • Reviewed: 24 September 2022

    7.0
    Rooms in need of renovation but overall nice place
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 4 nights

    Rooms are in need of renovation. Shower was difficult to use as water pressure and temperature kept changing. Towel rail was very loose and hanging off wall

    very nice pools. Good internet around hotel. Large rooms with nice size balcony. Was very low occupancy when I stayed so was very quiet around hotel.

    Stayed in September 2022

  • Reviewed: 11 September 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Stayed in September 2022

  • Reviewed: 5 September 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights

    Clearly Covid-19 has had an impact. No room service was available. No evening F&B outlets. Bed sheets were a little worn.

    Great location, staff friendly and helpful. Good value breakfast.

    Stayed in September 2022

  • Reviewed: 31 August 2022

    9.0
    wonderful hotel for a quite stay
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    out room was very far at the corner

    the swimming pool was so huge.

    Stayed in August 2022

  • Reviewed: 20 August 2022

    10
    Overall big kudos to the staff for all the assistance given especially in meeting guest requests
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Staff were efficient in arranging transport in the middle of the night when required to rush to hospital due to sudden illness. Big thanks goes out to the Night Manager as she was assuring and helpful. There was an excellent follow up from the General Manager the next morning.

    Stayed in July 2022

  • Reviewed: 15 August 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights

    no

    no

    Stayed in August 2022

  • Reviewed: 15 August 2022

    9.0
    Is a nice's place to stay , I will come again
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    I like environment , is clean , tidy and is windy too

    We

    Stayed in August 2022

  • Reviewed: 7 July 2022

    10
    short and sweet wish i could have stayed longer.
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    no complaints about property

    view and atmosphere were excellent very pretty

    Stayed in July 2022

  • Reviewed: 5 July 2022

    7.0
    Overall It was good. If you like more people around you at hotel then go else where.
    • Leisure trip
    • Solo traveller
    • Deluxe King Room with Ocean View
    • Stayed 11 nights

    Breakfast was limited. Seems they could do better at this. Also Location is a little isolated but I was prepared for this

    Everything was ok breakfast was a little mediocre but ok Rooms were great size and clean and overall a good Hotel.

    Stayed in July 2022

  • Reviewed: 27 June 2022

    10
    Very relaxing days
    • Leisure trip
    • Group
    • Deluxe King Room with Ocean View
    • Stayed 3 nights

    The information that the kitchen and bars in the hotel are not yet in operation

    Beautiful Hotel, build in a nice way, this is the place for relaxing. Very friendly and helpful staff. We had the sea view room with a beautiful view. The facility was very well maintained at all times. The beach was very clean and invites you to take longer walks. The restaurant and the bars are not yet open, which wasn't a problem for me, as there were plenty of smaller restaurants in the vicinity. The staff was also helpful with the food and drink delivery service. Walk on the Beach to the Phra Tam Nak 5 road there are small restaurants, bars (Western- and Thai food) as Massage places (about 10min. Walk). Value for Money is good. I hope they keep it in the future like this, when all will be open again.

    Stayed in June 2022

  • Reviewed: 17 June 2022

    8.0
    I will come back at the holiday peak.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights

    Pool should be cleaner.

    Pool and beach is not clean as my expectation.

    Stayed in June 2022

  • Reviewed: 2 June 2022

    10
    I am.loominh forward to come back.
    • Leisure trip
    • Solo traveller
    • Deluxe King Room with Ocean View
    • Stayed 8 nights
    • Submitted via mobile

    It was a wonderful. Outstanding building conditiond. Good anagement and s friendly atmosphere.

    Stayed in May 2022

  • Reviewed: 23 May 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room with Pool Access (Lagoon Room)
    • Stayed 7 nights
    • Submitted via mobile

    beautiful, old fashioned Thai elegance

    Stayed in May 2022

  • Reviewed: 16 April 2022

    10
    Fabulous large bedrooms, fantastic pool. Nice hotel
    • Leisure trip
    • Solo traveller
    • Deluxe King Room with Ocean View
    • Stayed 6 nights
    • Submitted via mobile

    you need a car or transport, a little secluded

    spacious, amazing pool . staff helpful

    Stayed in April 2022

  • Reviewed: 6 May 2024

    1.0
    We had to leave the hotel less than 24 hours. Hotel is deserted, it is like a ghost town. There is no staff to ask even
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Everything.

    Nothing.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    5.0
    Disappointed in my choice of this hotel
    • Leisure trip
    • Solo traveller
    • Deluxe King Room with Ocean View
    • Stayed 6 nights
    • Submitted via mobile

    The ‘resort’ seemed basically empty and as a consequence staff seemed bored and disinterested to help guests or even acknowledge them in some instances. There were no additional services provided apart from the room being made up and a very standard breakfast ie no room service or bar or around the pool drinks or snack services

    Great view from my ocean view room and room itself was spacious

    Stayed in May 2024

  • Reviewed: 27 April 2024

    4.0
    Keep looking
    • Leisure trip
    • Couple
    • Deluxe King Room with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    The bed was uncomfortable the room was dated and unsafe with uneven flooring and exposed wiries from broken lamp. The breakfast was below average and cold.

    Location and view were nice , some staff were wonderful, but staff at check in was not interested in addressing any of our concerns regarding the room.

    Stayed in April 2024

  • Reviewed: 15 March 2024

    6.0
    Ok hotel for 1-2 nights, although nothing special and overpriced.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Pool Access (Lagoon Room)
    • Stayed 1 night

    Pool area was really tired, old wooden planks and rusty nails, the small waterslide had cracks and sharp edges. No restaurant or pool bar (only breakfast).

    rooms are big and nice. Comfty beds.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Deluxe King Room with Ocean View
    • Stayed 3 nights

    The airconditioner was very noisy and even the low mode was blowing the air heavily. The beach nearby was not clean. There was very small selection of food for lunch and no dinner options. Also there was no bar, no cocktails/mocktails.

    Room we staid in was comfortable and very spacious. Pool was big and clean. Breakfast was good and staff very helpful.

    Stayed in March 2024

Showing 76 – 100

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