hallways … no air conditioning

Rooms

Stayed in March 2023

Nothing

The hotel room is big but the hotel facilities was bad swimming pool no one clean and pool was very dirty also gym all facilities all out of order and when you close the door is very noisy is not five stars hotel

Stayed in February 2023

the pool area didn’t get much sun

very spacious rooms in a good location, excellent staff and room cleaned daily with free water, would definitely come again.

Stayed in January 2023

food poor, facilities very poor, location fair

staff were good

Stayed in January 2023

nice big rooms but was little tatty, grouting was black and paint work was flaking away. room service staff hung up on me 4 times ! had to go to reception to check if my order was being processed . there was no hotel bar on site and the pool is in the shade most of the day

breakfast is amazing! really great choice and fresh! room are big, beds are very comfy and the cleaning staff do a nice job

Stayed in January 2023

Thankfully my family and I only had to stay in this hotel for two nights. The standards were very low is all aspects. On the day of us checking in we were just stood there waiting for a member of staff to acknowledge that we were there. The room was big, however the cleanliness of the room was of a low standard. This just continued over the next couple of days. We didn't want to risk going in the swimming pool as it didn't look like it was cleaned, there was no one using it, that to me is a good indication not to use something. The gym was a a disaster, it wasn't even in a set room just placed in a corner of one of the fools of the hotel. I think if you did use the gym equipment you have probably court an infection of it. The food area for breakfast look so unclean the floor was dirty, food wasn't covered and the we lots of flys around. I seen a member of stuff wipe down a table, and they just wiped over the mats and the area of the table that was showing. No mat we moved to clean the table probably. There were stuff just stood around doing nothing. The food was on from 0600 to 1000hrs as soon as it came to 1000 o'clock they turned the lights off in the dining hall even though there we still customers eating they're breakfast.

The room was big

Stayed in December 2022

the shower is broken even it fixed but still

Good value, room is big and comfortable

Stayed in October 2022

nope

very spacious

Stayed in October 2022

They only turn on some lights in the corridors, it was quite dark to see things. bathroom was not very clean, the sink was blocked. Breakfast was below average too. Not worth for money at all.

Stayed in December 2022

the tuk tuk they offer only takes you to the pattaya beach at certain time of the day which was inconvenient. I think there are 3 times on their schedule and it’s one way.

close to shopping malls and quiet enough for families.

Stayed in December 2022

- housekeeping could have been better because the room wasn't clean - staff didn't do anything against unpleasant guests (knocking on the door in the middle of the night, trying to open the door, loudness, etc) - low quality of daily breakfast

- room was spacious

Stayed in November 2022

- housekeeping wasn't good and often forgot things (towels, toilet paper, trash, etc) - walls are very thin - depending on the side your room is, it's very loud outside until 3-6am due to the clubs and bars - breakfast wasn't the best for a 5star hotel

- close to stores and the beach - bed is comfortable

Stayed in November 2022

From the time we arrived to check in didn’t go well, nobody to help with our luggage there was nobody behind the counter so we could check in needed to make some noise so they could come out of the office, no late night security to make sure Hotel customers when they arrived there after being out they felt safe, other hotel customers hanging around the front door being rude to customers I had booked a room with 1 large double bed, our room had 2 separate beds Bathroom vanity sink was blocked had to ask 3 x times for this to be fixed

Breakfast was good plenty for delicious tyres of fresh food on offer, plenty of Thai food and lots of other variety’s , breakfast room was large and never had any problems getting a table, all the staff were friendly and did there best to help

Stayed in November 2022

The hotel facilities, room, room tools and facilities, food, hygiene... Simply the building cannot be a hotel.

Location

Stayed in October 2022

when I book I have a price .. when I arrived at the property I pay more

Stayed in October 2022

bar was closed

breakfast

Stayed in October 2022

Setting area not organized also should be welcome drink even water down

Room is quit, bed is excellent

Stayed in September 2022

breakfast can be improve if given more variety.

clean, big room, good location.

Stayed in September 2022

Everything was good

Very spacious rooms spotlessly clean

Stayed in September 2022

no

safe and convenient

Stayed in September 2022

Nothing bad

All good

Stayed in August 2022

1/ The location, it is in a commercial part of town and away from most things. 2/ Noisy, the doors to rooms on your floor will banging shut at all hours of the night; and there’s a night club or disco that blasts music. 3/ The facilities are run down and nothing like a 5 star hotel that I’ve ever been to or that you imagine.

Staff is very helpful and pleasant to deal with

Stayed in July 2022

So derty you need to take a shower after standing on the balcony. The gym is a part off the londery service for the hotel, there is no arir condithaning at the same aria. And no one can train there with all the derty londry. The roomes are derty, when you tuch the balkony your hands will be black. If you order chicken your at risk it wont be ready to eat but still served to your room. Everything is very old and not to part, the pool eria is derty and not comfterble. The picthers dose not mach the hotel. I asked for an iyern and a bord and it had derty spots on it. I payied for a week and left the hotel after 2 days. Do not go there .

The only thing that was good at the hotel is that if you take a big room it will be big.

Stayed in July 2022

excellent

Stayed in July 2022