Nothing

Catered to families, staff very helpful. Everything was perfect

Stayed in April 2024

Pool closes at 7pm, simple kids club activities were additional charges.

The pool facilities were superb, the room facilities nice, easy beach access, conveniently located.

Stayed in April 2024

I didn’t like the check in. There was a problem with the key card and it delayed us. We got in by staffs but got in and out by ourselves was inconvenient. The problem didn’t fully resolved until late in the evening. The hotel did not send any letter or note to address the issue or offered apologies

I like the green garden and the nature around the hotel. The pools are great. The room gives maximum comfort with big comfortable bed.

Stayed in March 2024

It's always the staff (or people) that makes it worthwhile. Staff at Mariotte were amazing at every corner. Hua Hin is Thailand for Thai people. And it showed.

Stayed in April 2024

The check-in and check-out process was still excessively long. We arrived at the exact time check-in was supposed to start, and our room was not ready at all. We had to wait for 2 hours with a young child, which is quite unacceptable. At the bar, while waiting, the tables and cushions were covered in pigeon droppings, but they still seated us anyway. No one comes to tell you that the room is ready; you have to ask every 10 minutes or so. At breakfast, when you arrive, they make you wait, and for some obscure reason, everyone who arrives after you is seated before you. At the pool slide, many teenagers are using dangerous accessories and injuring the little ones. You have to complain before someone intervenes for safety, which is also not great.

Very nice hotel, neat, comfortable, and with all the facilities for a perfect family weekend. The beach access is really pleasant, and the pools are great. The breakfast is generous, and the various restaurants are very good. Let's not forget the staff, who are still friendly.

Stayed in February 2024

All

Stayed in April 2024

It was expensive compared to similar properties we’ve stayed in; especially for brands like Shangri La and Gramd Hyatt. Also services like shuttles to nearby walkways or malls can be helpful.

Facilities, amenities and staff were excellent. The rooms and layout were well planned.

Stayed in April 2024

Nothing

Staff exceptional, food amazing

Stayed in March 2024

I thought the hall is very crowded, too many golf carts in front of the entrance and also the wait at the breakfast has to be changed ! You hv an iPad let people reserve ahead of time.

The location and variaties of F&B especially the bakery! A lots of choices…..

Stayed in March 2024

The facility is top notched. We travel with a couple of older people and need a handicapped facility. The hotel has everything we need and our physical challenges members were impressed and happy.

Stayed in March 2024

Nothing to dislike

Amazing facilities and amenities. Great property with amazing ground crew. Great location, near a mall. Night market is a short tuk tuk ride away. Fantastic for family with young children. The pool and river feature were a hit!

Stayed in February 2024

Bed and pillows were too soft.

Service, cleanliness, location, food

Stayed in March 2024

The location is more towards the tourist side of Hua Hin which is a tad annoying as night market and the area around the Hilton are not our cup of tea however - the south of Hua Hin with better restaurants and more quiet bars is just a tuk tuk away. Drinks are a tad overpriced but it’s part of the deal when staying there.

The whole property is just amazing - during the quiet hours of the day in particular. Tranquil and beautiful. The rooms are not particularly „Thai styled“ (as some instagram people might expect in thailand) but they are spacious, modern, organised and of very high quality. The breakfast in particular is brilliant. The food overall is very good. The staff is absolutely outstanding, one of the best I have experienced. The resort is kids friendly - I am personally not a great fan of them so this worried me/us however, there is a great and natural separation so it’s not annoying and or particularly noisy and reading on the balcony was always possible without any issues. It was that good that we booked again for Christmas this year!

Stayed in February 2024

It's a family-friendly place, so expect lots of kids around. Also, the rooms aren’t soundproof, which means you'll hear noise from outside. If you're looking for quiet, this might not be the best choice.

The location is great, close to lots of sights but still quiet. The staff were super friendly and helpful, always ready to make your stay better. The room was comfortable and clean, with everything you needed. The resort's beach is lovely, though it was quite windy when i was there, so i didn't spend as much time outside as i'd hoped. Despite the wind, I had a great time and would recommend the resort to anyone looking for a good place to stay.

Stayed in February 2024

Perfect location for holiday, comfortable stay and easy to eat or shopping around hotel

Stayed in February 2024

Unfortunately the weather conditions were quite windy. So the beach was hardly accessible. But there were more than enough pools to compensate.

Hotel is direct on the Beach. Perfect location.

Stayed in December 2023

the at your service staff wheh you dial zero were not very friendly and not very flexible. check in.out time at the lobby was very crowded but they did have extra staff to make the process fast. the manager wandaya or something like that was not very friendly. I was disappointed with the at your service staff. I wish Marriott would invest in higher quality pastries. some.of the hot foods could be a little tastier but overall pretty yummy. cleaning staff was just ok but they didn't do a thorough job and didnt hang bathrobe and tie it neatly as other Marriott maids do.

the facilities and the pool bar drinks and pool bar staff are really nice. the old fashioned made by female bartender named Maple was very delicious and she was so cool. the pools are nice. one of the breakfast buffets has alcohol bloody Mary's and sparkling wine mimosas available. the security guard as you exit to the beach was nice. check in and check out staff were friendly and fast. when checking in they walk you to your room which was nice and check in staff Ant was friendly. the breakfast buffet was yummy but not the best I've had at Marriott. the water pressure and hot water speed and temperature is excellent.

Stayed in February 2024

Nothing

The pools are awesome

Stayed in January 2024

The beach can be enhanced more.

Very warm staffs, great swimming pool, beatiful view, and all the convenieces offered by the hotel, children likes here very much.

Stayed in January 2024

I have no complaints.

The grounds were magnificent. This plus the very quiet surroundings made it perfect for a relaxing vacation. The buffet breakfast was superb. I especially enjoyed the Sunrise Breakfast at the restaurant on the beach. The staff were always polite, smiling and helpful. The bartenders Mathew and Eve served us at the Happy Hour every night. The drinks were always good and chatting with both of them was very pleasant.. Mai, another worker, spent several minutes giving us helpful information about Hua Hin. I used the concierge service several times a day and was always pleased by the way they provided assistance. I was very pleased to learn that most of the workers and staff are from Hua Hin.

Stayed in January 2024

Nothing

Excellent.

Stayed in January 2024

NA

Excellent property. Large rooms. Great attentive staff.

Stayed in January 2024

pools were exceptional; luxurious and relaxing resort

Stayed in January 2024

Too crowned

The staff, room,pool .

Stayed in January 2024