1. The room I have booked was Premier Villa, on the first night I have found in my room baby lizard 🦎 , it was room 202. I've to kill it! The facilities in the room was old, at least they should do touch up and clean the room properly. 2. The reception team is useless, they are not talking English, just few words. So in my case every time when I have to ask them something I was struggling. They will talk to you in Thai, even if you don't understand. To attention Management of the hotel at least put 1 staff in reception who speaks English well. Your restaurant staff are better speak in English than your reception team. 3. After incident with baby lizard 🦎 I have requested to change my room immediately however receptionist ( it was a male) told me that it will be possible in the morning. So I agreed as it was midnight already. In the morning they told that I have to wait again until noon time as they will give once someone will checkout, so they clean it etc. After waiting a long time I have been provided another Premier Villa , which had same issues. It seems like the whole property needs to be supervised by management especially housekeeping work and facilities in the room . 4. The breakfast was so so. As muslim I still was able to find something to eat. Would prefer to have more options... 5. I have asked for late check-out , if possible on my departure date, which was May 16, 2024. However the reception rejected, saying that they can do it for extra charges only. My late check-out request was only 1 hour, until 1 PM. Usually hotels all over the world accepting free late checkouts until 1 PM based on availability, this is as per my experience for the last 15 years, I have been traveling so many countries and experienced a lot of hotels. I would do understand if they have someone assigned for this room and waiting in the lobby, so they need to clean the room as soon as I checkout. However their excuse was different.

The location and swimming pool only.

Stayed in May 2024

Patches of damp on the walls where the air con had been leaking. Furniture was a little worn.

Amazing value for money! Lovely staff . 5 minute scooter ride from beach and centre.

Stayed in April 2024

Shuttle bus inconsistant

Pool was nice

Stayed in April 2024

The only fault I could pick is that our air con unit would drip when on.

This hotel is absolutely beautiful. I couldn’t believe the view from our balcony! The room was spacious and very clean and the staff were so helpful and polite. The hotel is about a 10 minute walk to the bars, restaurants and shops.

Stayed in April 2024

Nice pool, good breakfast, cosy rooms

Stayed in March 2024

The bird from the reception starts singing at 6 in the morning. In its song there is a part where it simply screams. They finally found a solution to the situation after three notifications. They moved the bird.

A beautiful location and a superb swimming pool that give a real exotic atmosphere. The location provides transfer to the beach and to the market by tuk tuk every day.

Stayed in December 2023

Staff was not very helpful also the location is far from attractions

The resort view was great with lush green and wooden architecture beautiful pool

Stayed in January 2024

Shuttle was only every 2 hours and driver was sometimes unwilling to stop at designated points if there was lots of traffic

Beautiful pool, comfortable rooms, fantastic buffet breakfast. 500m walk to the beach and a little out of the really busy area but close enough to walk

Stayed in January 2024

They giving only one key card for the room. We lived three in one room and the key was always problems.

Hotel has swimmig pool and interieur garden. Location is aside the main city center, but in walkable distance. ~10 min walk to the main street. Cheap market restaurant in the market not far from hotel. In front of the hotel - massage places.

Stayed in January 2024

Shower floor was made up of pebbles concreted to create a floor was uneven and the shower wasn’t particularly the best due to low water pressure, In the breakfast area there were several Flies hovering over and landing on the omlette station food, no effort was made to cover them up to prevent this

Lovely spaced out pool area, decent size rooms, good facilities for 4* hotel compared to others in Thailand,

Stayed in January 2024

Breakfast & basic amenities are average.

Location & Ambiance is good

Stayed in December 2023

The stuff doesn’t speak english The breakfast is the same day by day Little bit far from the center

I can recommend the pool access room Reasonable price Very good restaurant next to the hotel Good daily house keeping Huge and comfortable bed in the pool access room

Stayed in December 2023

The A/C was not functioning properly.. Without that eveeything was perfect

We liked the swimming pool, the room, the decoration, the lobby, the staff, the hotel managment, the location, the facilities they offered.It was a very pleasant stay. I would recommend it to anyone who goes to krabi

Stayed in December 2023

There was some booking mistake. They told us simply that they are full and have no rooms free for us, 3 gusts. When I called the manger (Kao) the situation changed

The manager (Kao) was very helpful, efficient and cooperative. There was some booking mistake, she solved it immediately in a very appropriate way

Stayed in December 2023

WI-FI was extremely poor in the Villas. Netflix didn’t work on the tv. Phone had no Wi-Fi on one side of the room and on the bed.

Pool area was nice.

Stayed in April 2024

The room smelt a little bit damp sometimes but never the less it was a pleasant stay

We loved the resort on a whole it was a lovely place to stay with a nice pool and devour

Stayed in May 2024

would not recommend.

Stayed in April 2024

Nothing.

Location room facilities pools food

Stayed in January 2024

Room door doesn’t good enough.

Infrastructure and architecture

Stayed in March 2024

I didn’t like only that shuttle was every 2 hours.

It’s so cute and green, I felt myself like in the jungles. I had an amazing view from the balcony on the pool. Breakfast was good also. Location is not so close to the beach, like 15 min by walk, but still walking distance. There is a shuttle every 2 hours.

Stayed in March 2024

Everything was just great, stylish and well designed all areas

We had the best time of our life in Hula Hula. Amazing experience. It is like beautiful oasis, in a very close proximity to famous Ao Nang beach. Stuff is very polite and professional, rooms are spacious and clean. The breakfast is just amazing. Huge variety of food, for vegans and vegetarians also. The best part was a beautifully planned pool with lush greenery all around. I like to go back to this amazing Hotel again. We already missing Hula Hula.

Stayed in March 2024

Swimming pool

Comfortable

Stayed in February 2024

Nothing

Location (10 minutes walking to the centre), silence, shuttle, staff, breakfast, pool, garden, bird voices, cleaning, facilities in the room

Stayed in March 2024

Everything was perfect

Everything was just perfect 😍

Stayed in February 2024