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Reviews of Hyatt Regency Koh Samui- SHA Extra Plus 5 stars

99/11 Moo 5, Bo Phut, Koh Samui, 84320 Chaweng, Thailand

#8 of 112 hotels in Chaweng

Guests' Choice

Review score

Based on 715 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    8.1

  • Facilities

    9.3

  • Staff

    9.4

  • Value for money

    8.6

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Showing 1 – 25

  • Reviewed: 17 May 2024

    9.0
    We recommend
    • Leisure trip
    • Family with young children
    • King Room with Plunge Pool
    • Stayed 4 nights
    • Submitted via mobile

    The beach is rocky, so we weren't able to swim or lay on it. The room was too small for 3+1 persons, no place to put things. 5 min drive from chaweng

    Nice Pools, not too crowded, good stuff, great design and facilities.

    Stayed in April 2024

  • Reviewed: 16 May 2024

    10
    All was great. Special thanks to all the staff.
    • Leisure trip
    • Couple
    • King Room with Ocean View
    • Stayed 4 nights
    • Submitted via mobile

    Not able yo really enjoy the bath tub. No slts or bubbles available in the room when I needed. I would have bought my own had I kniwn there were none available in the room. The closet area is not good for two people's clothing.

    Breakfast was great, swimming pools were beautiful.

    Stayed in April 2024

  • Reviewed: 13 May 2024

    8.0
    Good
    • Leisure trip
    • Couple
    • King Room with Garden View
    • Stayed 4 nights

    Room sevice food not good . location is a little far away .

    Good Rooms . Good Views . Nice pool area

    Stayed in April 2024

  • Reviewed: 13 May 2024

    10
    💙💙💙💙💙
    • Leisure trip
    • Couple
    • Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    👍👍👍👍👍

    👍👍👍👍👍

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room with Garden View
    • Stayed 14 nights

    In Samui, I have visited several times, and the Hyatt Regency Hotel is one of the best choices for accommodation. The hotel is maintained at a high level in terms of hotel service and gastronomy. Room service is very professional, and the rooms are impeccably clean. The hotel complex is so extensive and well thought out that families with children can find entertainment and diversion here. Those who seek a peaceful oasis for relaxation can also find it without disturbance. The breakfasts are so rich that even during a longer stay, I could eat diversely and healthily. The breakfast staff made each morning much brighter for me. They were all so professional, helpful, and attentive that I would like to express my sincere thanks to them once again. I wish the hotel management and its employees many satisfied clients who, like me, will be happy to return.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    9.0
    Hotel and staff very nice, rooms really clean! Didn’t get her name but the manager of the breakfast buffet was really fr
    • Leisure trip
    • People with friends
    • King Room with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    Nothing negative to say about the hotel or the stay we had

    The rooms and staff was really nice, and the sea view was amazing

    Stayed in May 2024

  • Reviewed: 29 April 2024

    9.0
    Beautiful hotel with amazing breakfast.
    • Leisure trip
    • Group
    • Twin Room with Garden View
    • Stayed 2 nights

    The beach of the hotel is not that nice, so don't expect to swim in the sea. The location is a little bit further away from the highlights, so you do need a scooter or taxi most of the time to get anywhere.

    It is a very beautiful and modern hotel. Staff is friendly and will do anything for you. The breakfast is amazing with a lot of choice. Nice and big rooms. The gym is well-equipped.

    Stayed in March 2024

  • Reviewed: 28 April 2024

    9.0
    Very very good value for money. Beautiful hotel
    • Leisure trip
    • Couple
    • King Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very nice hotel, nice room, good location And also good for the price, you really dont need more

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Good clean, spacious and well designed resort. Definitely one I would consider coming back again!
    • Leisure trip
    • Couple
    • King Room with Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    The adult pool had kids. As he adult pool is also near the jacuzzi area, doesn’t quite make sense to say that it’s the adult pool area since we could still hear the kids playing at the jacuzzi. Ideally, the jacuzzi pool is also out of bounds to the kids as that will make the entire pool area near the beach rather exclusive for some good quiet time. The main pool outside Yangna is already crowded so setting aside the adult pool is a good idea. Saw quite abit of wasted food during breakfast so thought would be good if guests could takeaway food they took but unable to finish. Would be good if breakfast could end at 11am instead. Good if Hagen Daz ice cream can be served while day!

    The spaciousness and super friendly staff. Had dinner at Sesun grill on two nights and Chef Kas was extremely accommodating to our request. He kindly switched our seafood pasta to aglio olio and did it exactly how we liked it. The bread was warm and nice. Nice that the staff gave an ice bucket along with the beer when I ordered it by the pool. Breakfast at Yangna was also good just that the coffee tends to take longer to serve when it’s crowded.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Club Access
    • Stayed 4 nights
    • Submitted via mobile

    a lot of stairs- not fit to baby strollers little bit far from evrything

    big rooms, clean; great pools and restaurant

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    We had a wonderful time.
    • Leisure trip
    • Family with young children
    • One-Bedroom Executive Suite with Ocean View - Club Access
    • Stayed 7 nights
    • Submitted via mobile

    Needs more sport outdoor activities for kids. Could not use the sea as it is rocky and the hotel did not place the floating raft for people to use.

    The room was spacious, breakfast was wonderful; club house was great.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Wonderful family stay at a beautiful hotel with warm and friendly staff. Would love to visit again.
    • Leisure trip
    • Family with young children
    • King Room with Garden View
    • Stayed 6 nights

    Some of the staff at the restaurant by the pool were at times a bit slow to react. Some of the wood planks on the pool patio were coming loose, which posed a safety risk, especially for children running around. The restaurants and some of the services were a bit pricier than we expected.

    We booked our room at the Hyatt with only a day's notice because the hotel we had reserved for our Koh Samui stay did not meet our expectations. We were met with hospitality and kindness at this beautifully designed hotel, perfect for a family with children. When our younger child got the flu and we had to stay inside for two days, the hotel staff went out of their way to make our stay as comfortable as possible. The room was both functional and tastefully decorated. Our boys loved the kid's club and the pool area and we can also recommend the breakfast buffet. Overall we had a wonderful stay and certainly got value for money.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with Plunge Pool
    • Stayed 9 nights

    The beach sand was not comfortable and you cannot swim in the sea without shoes, there are sharp rocks. You need to drive to other beaches nearby.

    Everything looks just like the pictures! The room with private plunge pool was amazing and kids loved all the pools and waterslide. Staff is super friendly and happy to help you with any request. Amazing breakfast.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    I can’t wait to take my family back to this property later this year. Thankyou Hyatt x
    • Leisure trip
    • Solo traveller
    • King Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Everything!

    Beautiful multi level pools, beach access, warm welcoming staff, great food

    Stayed in March 2024

  • Reviewed: 10 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with Garden View
    • Stayed 1 night

    Amazing hotel

    Stayed in April 2024

  • Reviewed: 10 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Good private beach but small. The pools and other facilities make up for the small beach.

    The staff is very helpful and kind. Nice clean new rooms and Lots of nice pools!

    Stayed in April 2024

  • Reviewed: 10 April 2024

    9.0
    It was beautiful Hotel. Excellent Staff good service especially the breakfast staff K.B very kind and attentive. The Bre
    • Family with young children
    • King Room with Partial Ocean View
    • Stayed 7 nights
    • Submitted via mobile

    The beach is not for swimming.

    Excellent Hotel nice location

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Friendly and helpful staff
    • Leisure trip
    • Couple
    • One-Bedroom Oceanfront Pool Villa with Club Access
    • Stayed 6 nights
    • Submitted via mobile

    Beautiful decorations and lovely staff

    Stayed in April 2024

  • Reviewed: 2 April 2024

    9.0
    Not bad.
    • Leisure trip
    • Family with young children
    • King Room with Garden View
    • Stayed 1 night

    Thought the check-out was a bit clumsy (it was busy, but hard to get a hold of staff to help) and there wasn't a clear place to line up. People pushing in, etc. I only stayed one night, but thought price is a bit high. Beach isn't great for swimming, rubbish in water, but pool is nice.

    Great view, great pool. Nice Room. Great Breakfast. Good Coffee.

    Stayed in February 2024

  • Reviewed: 31 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room with Garden View
    • Stayed 6 nights

    Very nice breakfast. Like to stay again. All of we loved the place.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    10
    Excellent!!!! A must visit hotel.
    • Leisure trip
    • People with friends
    • King Room with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful vibes

    Stayed in March 2024

  • Reviewed: 17 March 2024

    10
    Beautiful modern hotel with great facilities
    • Leisure trip
    • Family with young children
    • King Room with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Definitely recommend this hotel. All the staff are kind and attentive, they fulfilled all our wishes. The rooms are beautiful and the view is breathtaking. The restaurants in the hotel are great, breakfast also. The pools are beautiful and in my opinion it is suitable for people without children and with children. I don't understand some of the negative reviews. For us it was 10/10.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Oceanfront Pool Villa with Club Access
    • Stayed 5 nights
    • Submitted via mobile

    Every thing was perfect.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Ocean View - Club Access
    • Stayed 4 nights
    • Submitted via mobile

    Literally non.

    The hotel is absolutely amazing in every way. The location is great, between airport and chaweng beach and close to everything. Alot to say about how beautiful my experience was at this hotel. Staff very professional and nice. Room was very clean with amazing view. Amazing experience and would definitely be my first choice every time I visit samui.

    Stayed in March 2024

Showing 1 – 25

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