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Reviews of JW Marriott Khao Lak Resort and Spa 5 stars

41/12 Moo 3, Khuk Khak, Takuapa, Khao Lak, Phang Nga 82220 Thailand, Khuk Khak Beach, 82220 Khao Lak, Thailand

#15 of 118 hotels in Khao Lak

Guests' Choice

Review score

Based on 325 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    8.9

  • Facilities

    9.5

  • Staff

    9.5

  • Value for money

    8.9

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 14 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room with Sofa Bed and Pool View
    • Stayed 5 nights
    • Submitted via mobile

    Compared to the other Hotels we stayed in on this trip the drinks and food did cost more

    Amazing hotel. The room was huge, clean, spacious. The bed was comfy. Slept great. The grounds are IMMACULATE Lots of pools to choose from, plenty of sun loungers Buffet breakfast was amazing so much choice. Plenty of activities available either for free or for a fee. We did the waterfall trek. The seafood beach bbq was delicious, so much choice All the staff were extremely friendly and welcoming

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    very good
    • Leisure trip
    • Group
    • Deluxe King Room with Sofa Bed and Pool View
    • Stayed 4 nights

    Very nice and highly recommended

    Stayed in April 2024

  • Reviewed: 13 May 2024

    10
    An amazing front beach resort!
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Sofa Bed - Pool Access
    • Stayed 3 nights
    • Submitted via mobile

    We liked everything. The pools, the beach, the food!

    An amazing resort with a private beach and exceptional breakfast and services, A really one of a kind experience which exceeded our expectations. Highly recommended.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    A week of total relaxation. Wish we could have stayed longer.
    • Leisure trip
    • Couple
    • Deluxe King Room with Sofa Bed - Pool Access
    • Stayed 7 nights
    • Submitted via mobile

    The water in the pools was too warm.

    The breakfast was amazing witha huge choice of food to start the day. Having a selection of different restaurants meant we didn't run out of choices during our stay. The food and service was of a very high standard and the staff were very friendly, helpful and polite.

    Stayed in April 2024

  • Reviewed: 5 May 2024

    10
    Perfect paradise resort
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Sofa Bed - Pool Access
    • Stayed 4 nights
    • Submitted via mobile

    Loved everything

    Gorgeous perfect paradise, the pool rooms are great, love the pool and the beach

    Stayed in April 2024

  • Reviewed: 4 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Sofa Bed and Pool View
    • Stayed 4 nights
    • Submitted via mobile

    We liked everything

    Everything!! The best hotel in khao lak.

    Stayed in April 2024

  • Reviewed: 3 May 2024

    10
    Heaven!
    • Leisure trip
    • Couple
    • Deluxe King Room with Sofa Bed - Pool Access
    • Stayed 2 nights
    • Submitted via mobile

    We have to leave:(

    We love everything about the JW Marriot! The resort layout, facilities, staff, the service, quality of the food from all the restaurants and the beach, the beach has beautiful fine sand and the water is clean and inviting. My wife and I return to this property because in simple terms they make an effort in everything they do!

    Stayed in May 2024

  • Reviewed: 30 April 2024

    10
    Amazing for children
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Sofa Bed - Pool Access
    • Stayed 2 nights
    • Submitted via mobile

    Food and drinks are expensive

    Everything!! Excellent location, just 10 min drive from a great local market with bars and restaurants. Amazing beach, great staff, very clean (rooms are being cleaned twice a day). We took the pool access room, highly recommend.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Sofa Bed - Pool Access
    • Stayed 4 nights
    • Submitted via mobile

    The hotel was great. Very beautiful and larg. The rooms were lard and welcoming. In one of the days, there was a lizard in our room (tipical to this location), but the stuff came in a few minutes and caught it.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Sofa Bed and Pool View
    • Stayed 1 night
    • Submitted via mobile

    It's huge, so there's a lot of walking from one place to another inside the resort with no AC, in 38-39c...

    The breakfast, the pool, the room size, the pool view, everything really!

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Mega and mega - super relaxing vacation with happy kids
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with One Twin Bed with Sofa Bed and Pool View
    • Stayed 12 nights

    Amazing how this big resort is managed in such a perfect way.

    Stayed in March 2024

  • Reviewed: 26 April 2024

    10
    Luxury
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Sofa Bed - Pool Access
    • Stayed 6 nights
    • Submitted via mobile

    The pool is the best, the beach is awesome, the restaurants are all super, the service is exceptional

    This hotel heaven on earth.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Twin Room with One Twin Bed and Sofa Bed - Pool Access
    • Stayed 3 nights
    • Submitted via mobile

    Luxurious resort

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room with Sofa Bed and Pool View
    • Stayed 4 nights
    • Submitted via mobile

    Best in Khao Lak ; Breakfast is perfect 😍 . Food , Stuff , pool , Sea , Sunset .... 10/10

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    Incredible hotel and swimming pool, staff and facilities were outstanding. Very busy at breakfaast.
    • Leisure trip
    • Family with young children
    • Family Studio - Pool Access
    • Stayed 8 nights
    • Submitted via mobile

    Breakfast was crazy busy with too many kids. Expensive to eat in hotel restaurants and therefore empty. Also no all inclusive or half board option

    Breakfast was nice with great selection but ridiculously busy. We spent second week of our stay at Marriott Merlin beach and found Khoa Lak to be in a different league all round.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    Loved our stay and facilities. The pool is awesome! Plenty to keep teens occupied
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Sofa Bed and Pool View
    • Stayed 7 nights
    • Submitted via mobile

    Extensive healthy choices

    Stayed in March 2024

  • Reviewed: 14 April 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • One-Bedroom Duplex King Suite with Sofa Bed
    • Stayed 6 nights
    • Submitted via mobile

    All was great!

    We liked everything, but especially the amazing stuff! The hotel head chef was amazing, asking us every day how the food is and how it can be improved - or what is more of our taste... We would recommend - not because of the facilities but because of the people working in marriott taht made our vacation perfect! Thank you.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Wonderful hotel with amazing pool and beach
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Sofa Bed - Pool Access
    • Stayed 4 nights
    • Submitted via mobile

    Everything was amazing, the hotel is wonderful with the most beautiful pool (3 km around the hotel) I’ve ever seen. Staff is extremely service minded and helpful.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    10
    we had good company good beach and pool
    • Leisure trip
    • Group
    • Deluxe King Room with Sofa Bed - Pool Access
    • Stayed 9 nights

    Not sure all good for us

    Superb Pool Very good selection for Breakfast and beautiful beach

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    A M A Z I N G
    • Leisure trip
    • Family with young children
    • Family Studio - Pool Access
    • Stayed 5 nights

    This is not the fault of the resort, but just a piece of advice to travellers with children. It is advisable to wear full body coverage swimsuit especially for kids, in case it's the season where some jellyfish may come out - it is the open sea after all. A couple of times we felt a bit of a tiny sting that caused momentary discomfort - though we never actually saw a jellyfish - nothing serious, and went away on its own in a few minutes and as I said it happened rarely. However, it would be perfect if the resort could work with the local authorities to perhaps place some netting in the private beach sea area in front of the resort just for the further comfort and protection of the guests.

    An absolutely amazing resort. Very well maintained and with wonderful service. The beach is lovely, the sea water is shallow and the temperature is lukewarm. Perfect for kids. The food at the resort is top notch .The breakfast spread is out of this world with choices for pretty much every single type of dietary needs. Highly recommended for families with children, as well as anyone who wants to rest and relax away from Phuket town (which is 1.5 hours away). The nearby Khao Lak town (10 minutes away) was more than enough. We will definitely return.

    Stayed in March 2024

  • Reviewed: 11 April 2024

    10
    Excellence but too high prices at the restaurants
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Sofa Bed and Pool View
    • Stayed 9 nights
    • Submitted via mobile

    Prices at the restaurants were ridicusley high!! Not okej! Kids club had a lot ef activities but done to fast and then kods were left to free and to watch TV

    Everything

    Stayed in March 2024

  • Reviewed: 4 April 2024

    10
    Perfection
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Sofa Bed and Pool View
    • Stayed 4 nights
    • Submitted via mobile

    Absolutely stunning. The resort is quiet, clean and luxurious.

    Stayed in February 2024

  • Reviewed: 30 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with One Twin Bed with Sofa Bed and Pool View
    • Stayed 10 nights

    Nothing at all)))

    An amazing place to stay with the children! Very nice and clean room, lovely well-maintained gardens and the pools surrounding the hotel territory, fantastic breakfast with good variety of meal and yummiest fresh products grown on-site (salads, vegetable, fantastic fruits, eggs and meat!), good choice of fresh juices and smoothies and both European and Thai food in the restaurants! Friendliest and very helpful and polite staff we have ever seen! The beach is very clean, no rubbish on the sand or in the water. All beach activities (kayaks, SUP-boards, serfs and sand toys for the younger kids) are free of charge.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    10
    Paradise: Stunning Retreat with Exceptional Hospitality
    • Leisure trip
    • Solo traveller
    • Deluxe King Room with Sofa Bed - Pool Access
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    The hotel, its location, and the beach were simply breathtaking! The staff were exceptionally polite, and the breakfast choices were abundant. This place ranks among the most magical I’ve ever visited. Thank you for creating unforgettable memories!

    Stayed in March 2024

Showing 1 – 25

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