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Reviews of JW Marriott Khao Lak Resort and Spa 5 stars

41/12 Moo 3, Khuk Khak, Takuapa, Khao Lak, Phang Nga 82220 Thailand, Khuk Khak Beach, 82220 Khao Lak, Thailand

#117 of 117 hotels in Khao Lak

Guests' Choice

Review score

Based on 334 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    8.9

  • Facilities

    9.5

  • Staff

    9.5

  • Value for money

    8.9

  • Free WiFi

    9.0

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Showing 76 – 100

  • Reviewed: 27 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with One Twin Bed with Sofa Bed and Pool View
    • Stayed 7 nights
    • Submitted via mobile

    Expensive restaurant for the qoulality of the food in the thai restaurant

    Pool

    Stayed in August 2023

  • Reviewed: 26 August 2023

    10
    Exceptional
    • Family with young children
    • Deluxe King Room with Sofa Bed - Pool Access
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    All good

    Stayed in August 2023

  • Reviewed: 21 August 2023

    8.0
    Family Getaway
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with One Twin Bed with Sofa Bed and Pool View
    • Stayed 4 nights
    • Submitted via mobile

    The mattresses were too soft

    The resort was huge and plenty of activities. Breakfast spread was good. The swimming pool was fantastic

    Stayed in August 2023

  • Reviewed: 21 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Room with Sofa Bed - Pool Access
    • Stayed 10 nights
    • Submitted via mobile

    The toilet paper was terrible! I found the size of the hotel made it a bit impersonal. We were not impressed with the quality of room service food. Once it arrived cold and was inedible.

    Breakfast choice was amazing, location was beautiful over looking the ocean. I would hate to see how full and busy that dining room is at peak season.

    Stayed in August 2023

  • Reviewed: 15 August 2023

    10
    Wonderful week at Marriott Khao Lak
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Sofa Bed - Pool Access
    • Stayed 8 nights

    Not generated by the hotel but the numerous fuel oil "cakes" on the beach were disgusting and impossible to avoid while walking on the beach. Very sticky and hard to remove.

    Amazing hotel with wonderful swimming pool directly accessible from the room. Easy access to the beach directly from the hotel few steps by walk. Outstanding breakfast buffet and by far the best I have experienced in such hotel standing. All the restaurants in the hotel are worth to try!

    Stayed in August 2023

  • Reviewed: 13 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Sofa Bed - Pool Access
    • Stayed 7 nights
    • Submitted via mobile

    Less Indian food option

    Good for family to relax

    Stayed in August 2023

  • Reviewed: 12 August 2023

    8.0
    Great getaway in Khaolak
    • Leisure trip
    • Couple
    • Deluxe King Room with Sofa Bed and Pool View
    • Stayed 1 night
    • Submitted via mobile

    Service need some improvement, still dust around the bathtub. I pop into the spa and 4 staffs quickly walk away to the back office, just does’t feel welcome. During check-in staff that spoke with us speak way to slow not sure if he’s new or nervous. Overall property is 5 stars but service 3.5

    Spacious resort, lots of activities, great for family. I like the beach bar and the pool. Really comfy bed and linen especially the pillow super soft. Quality amenities provided in the bathroom. Short walk from a carpark to the lobby.

    Stayed in August 2023

  • Reviewed: 1 August 2023

    10
    We had the time of our life
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Sofa Bed - Pool Access
    • Stayed 5 nights
    • Submitted via mobile

    Everything was excellent. The hotel was amazing! The location was ok, a bit far from the center

    Stayed in July 2023

  • Reviewed: 25 July 2023

    10
    We found a hidden GEM
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Sofa Bed and Pool View
    • Stayed 7 nights

    Everything was excellent. Exceeded our expectations.

    Stayed in April 2023

  • Reviewed: 25 July 2023

    10
    Wonderfull awesome
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Sofa Bed - Pool Access
    • Stayed 8 nights
    • Submitted via mobile

    One thing was annoying that any time you want to eat dinner you need a reservations , Some of the activities you cant catch because of the weather (try not to go during rain season) and some activities vary in its time from the notebook

    If u want to stay out of crowd of Phuket , go to JW Marriott khao lak , awesome views , delicious foods So much activities for both kids and adults I love it

    Stayed in July 2023

  • Reviewed: 23 July 2023

    10
    Wish I could stay longer
    • Leisure trip
    • Couple
    • Deluxe King Room with Sofa Bed - Pool Access
    • Stayed 7 nights
    • Submitted via mobile

    Everything was perfect. If there were a few more restaurants in the compound it would have made it even better

    It was clean nice with good food and hospitable personnel. Especially the personnel of Deli Cafe were very attentive. Made us good sandwiches and very good coffee special thanks to Meaw

    Stayed in July 2023

  • Reviewed: 21 July 2023

    10
    Perfection
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Sofa Bed and Pool View
    • Stayed 3 nights
    • Submitted via mobile

    It was our second visit it was amazing

    Stayed in July 2023

  • Reviewed: 21 July 2023

    9.0
    Relaxing and nice but developed a backache due to hard bed
    • Leisure trip
    • Couple
    • Deluxe King Room with Sofa Bed and Pool View
    • Stayed 4 nights
    • Submitted via mobile

    Hard bed, shuttle to shops should be free

    Meandering pools, breakfast, landscaping

    Stayed in July 2023

  • Reviewed: 18 July 2023

    10
    Awesome
    • Leisure trip
    • Group
    • Deluxe King Room with Sofa Bed - Pool Access
    • Stayed 3 nights
    • Submitted via mobile

    All round excellent experience. Service impeccable

    Stayed in July 2023

  • Reviewed: 17 July 2023

    8.0
    I enjoyed when I stay this hotel and will be back to once I will have a chance.
    • Leisure trip
    • People with friends
    • Deluxe Twin Room with One Twin Bed with Sofa Bed and Pool View
    • Stayed 1 night
    • Submitted via mobile

    The activity is quite limit people to join such as yoga, work shop.

    I liked room, breakfast, swimming pool and staff.

    Stayed in July 2023

  • Reviewed: 13 July 2023

    10
    Most memorable stays here - would definitely recommend everyone to go stay at this resort.
    • Leisure trip
    • Couple
    • Deluxe King Room with Sofa Bed - Pool Access
    • Stayed 4 nights

    Beautiful beach, amazing swimming pool, variety of food options inside the resort Kind and warm staff, great facilities, lots of activities hosted by the resort.

    Stayed in July 2023

  • Reviewed: 5 July 2023

    10
    wonderful
    • Leisure trip
    • Couple
    • Deluxe King Room with Sofa Bed - Pool Access
    • Stayed 5 nights
    • Submitted via mobile

    👍🫶🏼🫶🏼🫶🏼🫶🏼🫶🏼

    Everything perfect i love here

    Stayed in July 2023

  • Reviewed: 5 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Sofa Bed - Pool Access
    • Stayed 2 nights
    • Submitted via mobile

    Everything was amazing 👏

    Stayed in July 2023

  • Reviewed: 27 June 2023

    10
    Relaxed wonderful Resort 🏖️
    • Leisure trip
    • Couple
    • Deluxe King Room with Sofa Bed - Pool Access
    • Stayed 8 nights
    • Submitted via mobile

    3 Indian weddings in one week!! very well managed but does take over the Resort. Does make plenty of work for the locals which is a plus.

    Great location. Nice beach. Great in House restaurants. Excellent staff Loved our swim out pool room.

    Stayed in June 2023

  • Reviewed: 7 June 2023

    10
    very relaxing stay with plenty to do onsite. 2 nights is not enough
    • Leisure trip
    • Couple
    • Deluxe King Room with Sofa Bed - Pool Access
    • Stayed 2 nights
    • Submitted via mobile

    the restaurants were okay and over priced for local dishes. would love if hotel provided shuttle to explore khao Lak town

    plenty to do, bed is so comfortable and spacious. pool access room is perfect for all types of stay!

    Stayed in May 2023

  • Reviewed: 7 June 2023

    10
    exellent will be back
    • Leisure trip
    • Couple
    • Deluxe Twin Room with One Twin Bed and Sofa Bed - Pool Access
    • Stayed 7 nights
    • Submitted via mobile

    coming back home

    breakfast was great

    Stayed in May 2023

  • Reviewed: 6 June 2023

    10
    If heaven is a place on earth...
    • Leisure trip
    • Solo traveller
    • Deluxe King Room with Sofa Bed and Pool View
    • Stayed 1 night

    The quality of the food in the Olive restaurant sank since my last visit. I had the lamb on red wine jus, it was excellent before Corona... but this time the sauce didn't even see a drip of wine and the side dishes were tiny: two bites of Polenta and three bites of vegies. for nearly 30 Euro very disappointing. All other people in the group also complained about the portions and quality... This was better before and because of the prices I can not recommend it anymore... very sad. For me it was the best restaurant in Khao Lak

    It was just fantastic! Best breakfast, beautiful beach, awesome pool, different restaurants... just amazing!

    Stayed in May 2023

  • Reviewed: 4 June 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe King Room with Sofa Bed and Pool View
    • Stayed 3 nights

    Not really a place to travel alone to if you want to meet people- most people there were in pairs or families - not something that the Resort can do anything about, but worth knowing if you are a single traveler.

    Wonderful spot - everything met expectations.

    Stayed in March 2023

  • Reviewed: 3 June 2023

    10
    excellent place to relax in beautiful surroundings and architecture as well
    • Leisure trip
    • People with friends
    • Deluxe King Room with Sofa Bed - Pool Access
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    the fabulous pool and spa

    Stayed in June 2023

  • Reviewed: 29 May 2023

    8.0
    Fantastic pool, beach facilities but disappointing breakfast buffett
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Sofa Bed - Pool Access
    • Stayed 5 nights
    • Submitted via mobile

    After clearing confusion with billing at checkin, the same confusion appeared at checkout. On-site restaurants too expensive. Breakfast Buffett quality has gone down. Also the sheer size of the resort now makes the breakfast place loud and crowded.

    Clean and spacious. Pool is great. Beach access is fantastic. Rooms are comfortable.

    Stayed in May 2023

Showing 76 – 100

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