41/17, Moo 3, Khuk Khak, Takua Pa District, Khao Lak, Khuk Khak Beach, 82220 Khao Lak, Thailand
#6 of 118 hotels in Khao Lak
Guests' ChoiceBased on 73 hotel reviews
9.6Cleanliness
9.8
Comfort
9.7
Location
8.9
Facilities
9.8
Staff
9.6
Value for money
9.1
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Showing 1 – 25
Reviewed: 8 April 2024
Peter
AustraliaThe breakfast set up is a bit chaotic and felt understaffed w staff struggling to cope with the numbers...v challenging at times to get basic things like coffee etc. Service at the pool bar was v slow and staff could be friendlier. Service levels generally felt lower than competitors like Hyatt.
the property is stunning - pristine beach, excellent reataurants, great facilities and the new resort suites were fantastic. Olive restaurant was the best Italian food we have had in Asua
Stayed in April 2024
Reviewed: 3 April 2024
Paul
IrelandOur 2 bed pool acess suite was a little plain & dark. Ceilings could be a few centimetres higher. The balcony was great, super private and the pool access was 100% worth it.
The staff were absolutely brilliant, I have not experienced as consistently excellent service from every single person at any hotel as we did at the JW Marriott Khao Lak Resort Suites. Breaksfast was superb every morning. Facilities are amazing, the pool and beach were just jaw droppingly beautiful. Dinner choices were very very good.
Stayed in April 2024
Reviewed: 14 March 2024
Ruth
MalaysiaFood at beach bar was average.
It’s a stunning resort. Very large and quite full but it doesn’t feel crowded. So many options
Stayed in February 2024
Reviewed: 5 February 2024
Samantha
United StatesThere isn’t really anything you can walk to, apart from a few casual beach restaurants just outside the boundaries of the resort. The restaurants on the property didn’t feel worth the exorbitant pricing, in my opinion.
Everything was fantastic! Staff, breakfast, hotel design, proximity to beach, pools. It’s amazing for kids, but there are also lots of adult-only areas. The resort’s size and layout makes it feel like there aren’t so many people around, although of course that wasn’t the case.
Stayed in February 2024
Reviewed: 28 December 2023
Rohit
IndiaEverything was fantastic
Awesome
Stayed in December 2023
Reviewed: 23 December 2023
Julie
South AfricaWhat a beautiful resort. Loved the property and the kids loved that they could swim around the entire resort. Fun slide for the kids as well. Breakfast was superb. Beautiful beach and water sports were great. All in all we had a fantastic week! Our two bedroom suite was very big and well appointed. Easy to get tuk tuks to town at night if desired. The staff were extremely helpful at reception in particular.
Stayed in December 2023
Reviewed: 14 December 2023
Dina
IsraelThe only thing is that when you need something from room service or other hotel remote services, all takes an unexpected long time.
It was a great vacation and we enjoyed everything. All the facilities were clean, comfortable and fun.
Stayed in December 2023
Reviewed: 10 December 2023
Karine
Russialunch is just mockery. You can choose only 1 dish!That’s why FB is not recomended. We pay a lot of money just for nothing. I recomend you to choose BB or HB.
luxury hotel room, breakfast
Stayed in November 2023
Reviewed: 1 December 2023
Delaine
United KingdomIt’s seems trivial when I loved the property and our stay so much, but the bed wasn’t the best…. I’ve had better at a premier inn ;)
The place is amazing, gorgeous setting, great gardens. Beautiful rooms. We had a two bed suite that was perfect for the six of us. Swim up room makes everything seem easier too. The breakfast never got boring, we were still finding new things on our last day. We opted for full board which I regret. Too much food! The staff are attentive and lovely. Everything you ask is responded to immediately and with real care. For example when I asked about nuts for my daughters allergies the head chef came out to speak to me personally. Everyone is just so professional and lovely. I’ll be thinking of meandering around that pool for many years to come. I hope we can come back soon!
Stayed in December 2023
Reviewed: 10 November 2023
Korlan
KazakhstanNothing at all!
The best family resort in Thai!
Stayed in November 2023
Reviewed: 9 November 2023
Per
SwedenNothing
Restaurants, pool area, sport facilities, beach
Stayed in November 2023
Reviewed: 14 October 2023
Ahmed
AustraliaThe restaurants were too expensive. I would have eaten there more often if they weren't so high.
Amazing swimming pools, good food (Breakfast buffet and restaurants). Friendly staff (always smiling and saying hello)(
Stayed in October 2023
Reviewed: 14 October 2023
Bradley
AustraliaNothing
Facilities and Food
Stayed in September 2023
Reviewed: 31 August 2023
Ady
IsraelThe compound is really big and it takes time to walk from the room toward the beach or the breakfast area. There aren’t many things to do around the hotel (like a market or a small village) and we needed a taxi nearly every day.
Very big room, clean and well maintained. Our room had great coffee machine and all accessories needed (like shaving kit and even mouth wash) The gardening is amazing, pools around and kids activities are superb. Including an amazing infinity pool The staff was super helpful and friendly, everything we needed we got in minutes.
Stayed in August 2023
Reviewed: 27 August 2023
Sharon
IsraelWe loved everything
Perfect hotel, beautiful common grounds, everything clean, beautiful swimming pools with slide, wave pool, great kids club, many restaurants with great food. Amazing professional friendly staff, always smiling, especially Aung and Ploy at the beach bar and Riley at the Olive restaurant, they were amazing. Also the concierge helped us to book tours, very professional. We stayed 7 nights and we were sad to leave. We will definitely come back.
Stayed in August 2023
Reviewed: 16 August 2023
Johan
FranceÀ perfect holiday with the family. Superb suite, super resort with pools and spa, kids club, great restaurants, wonderful personnel! And for the best value for money (in august 2023)!
Stayed in August 2023
Reviewed: 11 August 2023
Yun
United KingdomThe only thing if you want to complain is the location, it is not close to local shops, you have to spend 300 THB & 15 mins each ride for going restaurants or massage.
It’s our 2nd stay in JW Marriot Khao Lak and we were here for 7 nights this time. We have booked a 2 bedroom suite and it is really nice. The room is new decorated just in 2022, so everything is new and space is large. We chose the room with pool access, we like the pool here and enjoyed our stay.
Stayed in August 2023
Reviewed: 24 July 2023
Alicia
AustraliaThere was nothing we didn’t like.
Loved everything about this resort! The grounds, the rooms, staff, food etc was excellent! Everyone takes great pride working for JW Marriott. It’s very noticeable ❤️
Stayed in July 2023
Reviewed: 17 July 2023
Kelly
AustraliaWould be better if there was some music playing at some of the pool areas. More gluten free food options
The multiple pools & variety of activities for kids
Stayed in July 2023
Reviewed: 9 July 2023
Yael
IsraelThe room was great, very comfortable and large, with very much attention to detail. Service was excellent. Great facilities amazing pool. The hotel's various restaurants were all excellent. The breakfast was amazing, with lots of variety
Stayed in July 2023
Reviewed: 4 July 2023
Islam
EgyptAmazing place
Stayed in June 2023
Reviewed: 1 July 2023
Valsan
IndiaIt was a busy week with two weddings at the property! But no inconvenience as such!
One of the best property we stayed as a family on our trip!!
Stayed in June 2023
Reviewed: 27 June 2023
Danny
United KingdomBreakfast closed to early and hotel restaurants where expensive.
Great room, clean hotel, lovely swimming pools. Lots to choose for breakfast.
Stayed in May 2023
Reviewed: 18 June 2023
Amir
IsraelBilling was a little complicated. Food portions were on the small side. Breakfast was packed up exactly at 11, even items that were just brought out.
The suite was spacious and comfortable. The pool with the slide was perfect for the kids, as was the game room. Staff were great especially with activities. We also enjoyed the more secluded pools where there was less noise.
Stayed in June 2023
Showing 1 – 25
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