If there are three small things that are not always first class it is the the TV system which does not cater for English speakers despite changes, the internet can sometimes be intermittent and the showers with hot water can be a little difficult to set.

I've stayed at this hotel many times before and over the years the stay has always been an excellent one. From the helpful friendly staff to the spotlessly clean rooms, bathrooms and very comfortable beds. The breakfast is very good and you can have more if you want it at no extra cost. Swimming pool is lovely and clean. Location near to the Bridge over the River Kwai excellent. I would recommend this hotel every time.

Stayed in November 2023

Comfy bed. Pool is in shade most of the day so doesn’t get too hot. Great location right near the bridge

Stayed in November 2023

No complaints :)

Friendly Staff, Easy check-in and out, clean rooms and nice swimming pool. Quiet location; many restaurants in a walking distance. Didn't eat breakfast in the Hotel, so don't know how it is. Short walk to Death Rail (about 100m). Best way to move around is GRAB taxi application.

Stayed in October 2023

Great place to stay, great location and staff

Stayed in September 2023

Kanchanaburi CIty Hotel is a not a resort type of hotel but a hotel with a great sense of community feel, like a YMCA hotel. The decoration of our room (Japanese-style Triple room) was simple but sufficient and comfy. The facility was very clean. Staffs were very friendly and helpful. The hotel is just less than 5 minutes walk from the famous River Khwae Bridge, and about 5-10 minutes car ride to multiple local museums. It has a bulletin board in their common room (behind the lobby) posted with lots of information and directions on how to get to nearby tourist spots by different means of transportation. The hotel could also lend (not rent) their guests bicycles to ride around town. Our stay at the hotel also included breakfast which served both western style (cereal, toasts, french toasts, Museli, scrambled eggs, pan-fried) and Asian style (congee with mushroom and chicken, fried rice) dishes. It was not buffet style but still an all-you-can-eat as guests were allowed to order multiple dishes from their menu so our stomachs were also fulled before we started the day. The food served at the hotel's restaurant were sourced from local farms and were always beautifully decorated with edible flowers and delicious! This is a hotel which support locals and promotes self sustainability and I'd definitely recommend this place to our friends.

Stayed in October 2023

The hotel was super clean and comfortable l. The staff could not do enough for you. They went above and beyond to assist us during our stay.

Stayed in September 2023

Water pressure in the shower was weak

The staff were very nice the room was great the pool also And the breakfast was great too

Stayed in September 2023

No shaver, no bar of soap, mini bottles of shower gel and shampoo. Suggest to bring your own. A bit dated however clean and staff very friendly & accommodative.

Simple ABF breakfast from 7-10am, ala carte buffet. Firm pillows upon request. Small but clean pool on 2nd floor. Close proximity to River Kwai train station, 7 Eleven ( open 24 hours ), Amazon Cafe & ATMS. Microwave, Fridge, basic plates and cutleries available. Excellent Location-come down at the River Kwai Train Station instead of Kanchanaburi Station ( 200 meter walk to Hotel )

Stayed in September 2023

More comfortable pillow

The service and provide mineral water

Stayed in September 2023

Good location for tourists

Stayed in August 2023

The water in the room are bottled by glass. The floor is so hard and it is easy to break if it falls.

Breakfast is very simple and enough as a light meal for the morning

Stayed in July 2023

All ok

The location is just a walking distance to the famous bridge. Near to 7e, the town, the market

Stayed in August 2023

No

Location. One minute to kwai river bridge, 7-11, bakery and massage shop. A light breakfast with nice pool.

Stayed in August 2023

N/A

Loved the location right next to the bridge and the pool was great especially with the heat. Easy to get around as there's taxis all around and everything in the hotel seems clean and well looked after.

Stayed in August 2023

Beds fairly firm!

Really lovely property inside and out. Very good breakfast. Staff awesome.

Stayed in August 2023

Very noisy air conditioning.

Very friendly and helpful staff. The room was big and spacious, clean, with all the necessary. Beautiful pool. Good breakfast. Perfect location right near the famous bridge, restaurants and motorbike rentals.

Stayed in August 2023

Breakfast was average at best.

Very clean, well appointed room with comfy bed. Staff friendly and attentive.

Stayed in August 2023

Don’t have

It was clean and the staff was nice.

Stayed in July 2023

No stand up shower as the wall bracket was a tap level. Presumably so you can use the shower head whilst having a bath. What about the guests who want a shower?

Perfect location for bridge, station & markets. Nice variety of food for breakfast. Nice swimming pool. Aircon worked very well.

Stayed in August 2023

Wet close to the bridge nice and clean hotel, good breakfast

Stayed in July 2023

Good bed

Room is clean

Stayed in July 2023

All Gucci.

Friendly staff, great location, yum brekky!

Stayed in July 2023

The room

Stayed in June 2023

Location is great, staff are amazing. Room was spacious and always clean

Staff could not have been more friendly. Could not fault

Stayed in July 2023