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Reviews of Khaolak Emerald Surf Beach Resort and Spa 4 stars

7/10 Moo 2, Baan Khaolak, Thai Muang, Phang Nga, Khao Lak Beach, 82210 Khao Lak, Thailand

#102 of 118 hotels in Khao Lak

Guests' Choice

Review score

Based on 169 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    8.9

  • Facilities

    8.1

  • Staff

    8.4

  • Value for money

    7.8

  • Free WiFi

    8.0

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Showing 76 – 100

  • Reviewed: 19 October 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    This was my second time here. Good pool overlooking the beach, the beach right there is very peaceful, good breakfast buffet, lovely staff, and big comfy rooms and beds.

    Stayed in October 2023

  • Reviewed: 18 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Clean, comfortable room with good views. Staff was very polite and helpful. It was beyond my expectation.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    We have been to Khaolak many times but this was our first time stay at Khaolak Emerald. The room was very big and Lagoon view surrounded by garden was so amazing. The staff is very nice and helpful. The breakfast is very good with lots of choices.

    Stayed in October 2023

  • Reviewed: 16 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    The overall experience was great relaxation . The rooms were clean, very comfortable and big, and the staff was nice. The location is perfect, right on the beach and there are shops and restaurant that you can find it easy. The swimming pool was perfect, a good view

    Stayed in October 2023

  • Reviewed: 14 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Had an amazing time at the Khaolak Emerald Beach Resort and Spa. The rooms were comfy, the food was delish, and the staff very nice and helpful. Highly recommend it!

    Stayed in October 2023

  • Reviewed: 27 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Nice place, room was big. Breakfast is really good, beautiful beach directly at the resort.

    Stayed in September 2023

  • Reviewed: 24 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Great beachfront area, good swimming pools with Seaview. Definitely recommend.

    Stayed in September 2023

  • Reviewed: 24 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    All was great, very relaxing place and nice staff.

    Stayed in September 2023

  • Reviewed: 22 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    The hotel is good and the room is quite large and clean. The nature inside the hotel with lagoon view was so amazing and also the pools are great.

    Stayed in September 2023

  • Reviewed: 21 September 2023

    10
    Highly recommend this resort.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    The location, service, and amenities were all outstanding. The staff is polite and very helpful. We had an amazing and sweet experience at this resort.

    Stayed in September 2023

  • Reviewed: 21 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    The hotel was perfect, good clean, swimming pools great, staff friendly, lovely breakfast

    Stayed in September 2023

  • Reviewed: 4 September 2023

    1.0
    Don’t go this place. Worst resort and dirty with bugs. The quality of food is worst in Thailand. They were not even acti
    • Leisure trip
    • Solo traveller
    • Deluxe Family Room
    • Stayed 11 nights
    • Submitted via mobile

    Everything other than massage lady

    Massage lady

    Stayed in August 2023

  • Reviewed: 20 April 2023

    10
    It was excellent and I will be back.
    • Leisure trip
    • Solo traveller
    • Deluxe Room with Pool View - Hive Wing
    • Stayed 7 nights

    Excellent with great variety and lots of fresh and cultural options. Wonderful way to start the day.

    Stayed in March 2023

  • Reviewed: 17 April 2023

    10
    Really nice beachfront resort with excellent breakfast
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    The AC tool outside the room next to the window was quite noisy. I was complaining about it, and next morning the Maintenance staff fixed it. However, these ACs are quite old and should be replaced. Also, the water in the pool (with turtle fountains) was not so clean, due to high number of guests and kids using it daily, its water should be changed frequently every day. Hourly price for surfing in the pool is quite expensive.

    This place is a really nice beachfront resort. The staff was extremely polite, kind and helpful with good English. I was not happy with the room on the ground floor, so they gave me a room on the 3rd floor with a nice balcony and view on the sea. Breakfast was just excellent with different variety of food, bakery, salad, sweets and drinks. The room is enough big and comfy with really comfy beds. Thank you so much krub!

    Stayed in April 2023

  • Reviewed: 12 April 2023

    10
    Really enjoyable and we hope to return
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 4 nights

    A warning for those who don't like stairs, it's up to reception then down ( they have golf carts to take you to your room). Then breakfast is up again and no lifts.

    Breakfast was good but for some reason no Bacon! good buffet otherwise.Great grounds and its on the beach. Good beachside restaurant to enjoy food or a drink and watch the sun go down. Although the hotel was full, the facilities never seemed overcrowded. Just 1 hour from Phuket airport and so much quieter and peaceful than the hassle in Phuket. Lots of small restaurants just outside the hotel .

    Stayed in April 2023

  • Reviewed: 19 March 2023

    10
    Very good trip
    • Leisure trip
    • Couple
    • Deluxe Room With Pool Access​ - Hive Wing
    • Stayed 3 nights

    No umbrella on the beach, nothing beside this

    Beach and Breakfast

    Stayed in March 2023

  • Reviewed: 5 February 2023

    10
    fantastic quiet location with beautiful beeches
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 8 nights
    • Submitted via mobile

    nothing

    quiet location with beautiful beeches and great restaurants within walking distance. Amazing sunsets. plentiful buffet breakfast included.

    Stayed in December 2022

  • Reviewed: 30 January 2023

    10
    Great hotel, lovely staff
    • Leisure trip
    • Couple
    • Deluxe Room With Pool Access​ - Hive Wing
    • Stayed 3 nights

    During breakfast there were many people, many people crushed one on each other, there was no place to sit. We had to come very early to get a nice and quit breakfast.

    The hotel is perfect for a quit vacation. In the hotel's street there are some restaurants, shops and pharmacies. They work until very late at night. The room was very nice, access to one of the pools. Breakfast was very good. We enjoyed the room and the facilities but not enough. That's a good reason to come back again soon!

    Stayed in January 2023

  • Reviewed: 7 December 2022

    10
    incredible! I would recommend it to anybody
    • Leisure trip
    • Couple
    • Villa with Private Pool
    • Stayed 4 nights
    • Submitted via mobile

    We loved our villa with our own private pool! The breakfast was incredible. We had to call the front desk a few times, and they were very quick to respond. Everyone was courteous and very professional.

    Stayed in December 2022

  • Reviewed: 9 November 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Villa with Private Pool
    • Stayed 5 nights

    Private pool cold, breakfast staff unfriendly. The property is in Khaolak Village, preferred Khaolak beach. The free shuttle service has not been resumed.

    Breakfast very standard and not much variety, room comfortable. It is beach front and beach is great.

    Stayed in October 2022

  • Reviewed: 24 December 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Grand Family Room
    • Stayed 13 nights
    • Submitted via mobile

    Lovely place, staff and location. A family with 3yo son.

    Stayed in December 2021

  • Reviewed: 12 November 2021

    6.0
    Could be better
    • Leisure trip
    • Couple
    • Villa with Private Pool
    • Stayed 4 nights
    • Submitted via mobile

    We rented pool Villa with sea view and true, from villa terrace there was great view on the sea. However hotel is not fully open yet and construction work is being done near villas. So we have view not only on the sea but also on construction of beach retaurant. It means from 8am to 8pm there were noises coming from there. Hotel manager adviced us to change room to main building, but what we wanted was sea view and private pool, so there was no option to change for something similar. At that time we decided to stay, as times are tough and we didnt want to make problem to hotel. On fourth day of our stay pool became green and stuff was trying to do something with it but with no major success. We decided to contact booking and leave hotel to find some other calm spot to finally rest a little bit.

    Hotel is clean and has nice personel. Beach is perfect, sandy and clean. Also there are some restaurants near hotel, which are serving good food. Breakfast served at the hotel was fresh, tasty and there was pretty big choice.

    Stayed in November 2021

  • Reviewed: 16 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Room With Pool Access​ - Hive Wing
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Room with Pool View - Hive Wing
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

Showing 76 – 100

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