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Reviews of Koh Tao Regal Resort - SHA Plus 3 stars

7/1 Moo 2, Maehaad, Koh Tao, Suratthani, 84360 Koh Tao, Thailand

#132 of 141 hotels in Koh Tao

Guests' Choice

Review score

Based on 54 hotel reviews

6.5

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    6.7

  • Location

    8.6

  • Facilities

    6.3

  • Staff

    7.5

  • Value for money

    6.7

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 2 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Not good WiFi connection. Sometimes it didn't work good. For breakfast they have only 3 options, don't have many choices and kind of fruits.

    Good location. Great and bug room with icean view. To close to main location - pier, beaches, cafes and other places.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Dirty sheets , hair in the fridge, no towels on arrival, no pick up from pier after messaging the boat arrival time.

    View from room was nice can see part of the beach

    Stayed in April 2024

  • Reviewed: 27 March 2024

    8.0
    Great place to stay if you want to pay a bit more for the deluxe sea view.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 8 nights
    • Submitted via mobile

    House cleaners pretty slack. Had to ask for replacement towels several times. Floor swept but marks not mopped. Toilet hose (bum gun!) leaking for several days before we complained and it was replaced with a new one. Breakfast food pretty ordinary, not worth the 200 baht. Reception staff (bar one) not overly friendly. Language problem?

    Great 3rd floor room with a balcony overlooking the sea. Very large room. Short walk along the beach to Mae Haad town. Very nice pool but sea better, cooler!

    Stayed in March 2024

  • Reviewed: 15 March 2024

    8.0
    Helpful nice staff, poolside room and the location made it our favourite hotel of the island. Would 100% return
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    The wardrobes need updated, the look of it put us off even hanging our clothes up. The one and only downfall

    The poolside room made it one of our favourite stays. The bathroom was large, clean and modern.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    Good value for money, walking distance to restaurants and bars, and a great location
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing to dislike, but it does need a bit of maintenance and renovations to bring back the sparkle.

    Good value for money, Nice beach front location with a decent clean pool. Walking distance from pier, and breakfast was basic, but good. Free water, good air con. Beds are ok. Staff are very friendly.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    7.0
    Decent enough.
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Jaded overall, but not bad. Bit pricey for what you get.

    Big room, good aircon, hot shower, good pool.

    Stayed in March 2024

  • Reviewed: 6 February 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is desperately in need of decorating

    Fantastic location, rooms were huge, good air con and shower.

    Stayed in February 2024

  • Reviewed: 23 January 2024

    7.0
    Beautiful views, a little out of busy reach
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Bathroom wasn’t the cleanest. Gym could use some maintenance and more equipment. Pool beds need cushions. Also is about 20 minutes to walk to busy area

    Panoramic sea view room was stunning. Staff were very helpful and friendly

    Stayed in December 2023

  • Reviewed: 3 January 2024

    7.0
    Good.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The property is slightly rundown in a few areas. Needs a renovation.

    Wonderful private beach. Large room & bathroom. Not too many options for breakfast, but it was fresh & delicious nonetheless. Location is central and very close to the pier by foot, car & motorbike.

    Stayed in January 2024

  • Reviewed: 29 July 2023

    7.0
    Lovely beachfront stay, in incredible sea view room
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Yes the hotel was a little run down and could do with some maintenance, lots of people said this in reviews i read while booking, and yes there were parts that need improving, however you have to cut it some slack as a fairly large hotel on a remote island in Asia that is likely still only just recovering from covid pandemic, I think it's fair to cut it some slack at the price paid. If you want luxury flawless it's worth looking elsewhere. But if you want clean comfortable beach front in a good location and can overlook some rough edges then go for it!

    The hotel was in a good location, right on the beach front. Had a gorgeous sea view room with huge panoramic windows and wraparound balcony (great for sunny days and monsoon storm watching), four poster bed and massive spacious room which was clean and comfortable, we had fresh towels and bottled water daily. The room had a big bathroom, fridge and air con, Staff were friendly and helpful, pool was nice and stepped right onto the beach. For the money spent can't complain was a lovely spot.

    Stayed in July 2023

  • Reviewed: 14 June 2023

    7.0
    Overal it's a good experience, enjoyed the trip & staying there, easy access from ferry to resort
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Little old things needs to be update

    It's at the beach

    Stayed in June 2023

  • Reviewed: 29 January 2023

    6.0
    view great, lunch and dinner great, short walk to Main Street with bars and restaurants. good but expect it not to be aw
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 8 nights
    • Submitted via mobile

    the pool was very difficult to get in and out of. the tiles were very slippery and also had sharp jagged edges which put us off going to the pool. dangerous for older people and kids. our room door was very difficult to open and spent 5-10 every time we left trying to get back in (room 301). the lack of help to get the door fixed as we were staying there 10 nights and no one fixed it.

    the food at the restaurant for dinner was actually some of the best we had eaten on the island except breakfast was a little limited and bland. can highly recommend the Penang curry and the Caesar salad. the view from the front Seaview villas were amazing! 180 degrees of ocean front and they are huge rooms with wraparound balconies.

    Stayed in January 2023

  • Reviewed: 3 November 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 1 night

    Facility a little bit old but everything is very clean!

    Nice breakfast with nice view restaurant. Large bedroom with superB Seaview. Very close to our diving school just 2-3 mins on foot. Everything is clean.

    Stayed in October 2022

  • Reviewed: 15 August 2022

    7.0
    Having stayed before COVID and seen it closed during COVID the hotel is now looking a bit shabby, rooms need a coat of p
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room with Pool View
    • Stayed 5 nights
    • Submitted via mobile

    Having stayed before COVID and seen it closed during COVID the hotel is now looking a bit shabby, rooms need a coat of paint, towels and linens could do with replacing. I hope they invest is the aesthetic areas as it’s really the only negative thing about our stay! One night there was a party in the pool and we couldn’t get hold of any member of staff

    The hotel is beachfront and in a great location The breakfast is good It’s a quieter part of the island, less nightlife noise We found the staff helpful.

    Stayed in August 2022

  • Reviewed: 15 August 2022

    8.0
    nice spot on Koh Tao
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    the balcony door can lock you out! but the staff promptly arrive to let you in. the night market and restaraunt area is a steep, hot 10 min walk. but no problem with a scooter.

    location, beachfront, pool, spacious room and bathroom

    Stayed in August 2022

  • Reviewed: 4 August 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    Overall looking of the resort is a bit weird, it has a feeling like its going to be closed pretty soon. At the reception there is broken floor (slabs) - not very representing plus some used and old things are left on the floor, the corridors look very old and worn. But these things does not affect your stay, just will give you a bizzare feeling. Just a bit more maintenance would make a big difference.

    Nice location by the sea, two large and clean pools. Furniture was a bit old but everything was clean and they have been cleaning our room regulary. Nothing to complain in this matter. Breakfast were also fine.

    Stayed in August 2022

  • Reviewed: 5 July 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Right at the beach. But the beach isn’t the best on Koh Tao. Take your scooter and drive a couple of minutes to get to better beaches. The pool is quite big but the entry is old and feels a little bit dangerous. The staff was very nice and did always a good job.

    Stayed in July 2022

  • Reviewed: 26 June 2022

    8.0
    best stay ever! loved the island and hotel location
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    The rooms are a little run downed but I guess Covid has been hard on all of us..

    the proximity near the pier and diving centres was amazing! Sairee beach was a stones throw away where all the night life was. The staff were very accommodating- we were going for diving and missing our breakfast. they accommodated us and gave us breakfast once we came back.

    Stayed in June 2022

  • Reviewed: 17 April 2022

    7.0
    not worth the money and a run down business, breakfast was terrible
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    staff, rooms and aircon not looked after at all the only person working hard was the pool guy

    nothing

    Stayed in April 2022

  • Reviewed: 28 January 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    bed bugs

    nice staff, nice view

    Stayed in January 2022

  • Reviewed: 10 December 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 3 nights

    A lot of the room factitious needed an update, can assume this has to do with Covid, but in our room there were light fixtures that had fallen out of the wall, curtains were teared, and the toilet was leaking.

    Good location, Beach front, nice view! the staff were friendly and helpful! the breakfast was good and the pool was nice! Would have been great with some incentive to use the nice bar, for example happy hour around 5 (sunset) as it was very quiet considering the nice location!

    Stayed in December 2021

  • Reviewed: 22 April 2024

    4.0
    Avoid the hotel
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 16 nights
    • Submitted via mobile

    No lifts, no TV, faulty aircon, low pressure shower…

    Nothing

    Stayed in April 2024

  • Reviewed: 2 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The view

    Stayed in January 2024

  • Reviewed: 6 January 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel looks very good in the photos but the reality is that it lacks maintenance. It looks a little sloppy. The bed is very hard and the showers do not have enough pressure to be able to take a normal shower, the water keeps coming out all the time.

    It is very well located and has direct access to the beach.

    Stayed in January 2024

Showing 1 – 25

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