233 Moo 3 Tambon Mai Khao Amphur Thalang, Phuket, 83000 Mai Khao Beach, Thailand
#12 of 35 hotels in Mai Khao Beach
Guests' ChoiceBased on 382 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
7.8
Facilities
9.1
Staff
9.0
Value for money
8.5
Free WiFi
9.3
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End of dialog contentReviewed: 8 May 2024
Natalia
SingaporeThe perfect place to recharge one’s batteries! Peaceful territory, cozy and private villas, friendly and helpful staff 24/7, perfect location with direct access to the beach! Thank you Melia Mai Khao for hosting us third time. Looking forward to seeing you soon.
Stayed in May 2024
Reviewed: 4 May 2024
Andrei
RomaniaNothing, really :)
The service and personnel are impecabile, the room is spacious, cozy and comfortable - I enjoyed the king size bed and the outdoor shower.
Stayed in April 2024
Reviewed: 29 April 2024
Sophie
United Arab Emiratesmoney value
like retreat
Stayed in April 2024
Reviewed: 24 April 2024
Judith
AustraliaBeautiful property which gorgeous well planned pool villas. My partner and I really enjoyed the privacy of the villa but also the public pools and daybeds. We stayed for one night and took advantage of both pools in the afternoon and morning after. The gym was new and looked fabulously equipped so will definitely try it next time. Breakfast was good, there was enough on offer but as we only stayed one night not sure if they rotate food. You could also order eggs to the table and other hot meals (however this was not that obvious - we only happened to stumbled on the menu). It is in Mai Khao which is away from a lot of shops and built up areas - but if that’s what you’re after then it’s a great retreat. They provide nice touches- like beach bag for use in the room, and insect repellent (a must for me!) We will definitely be back when returning to Thailand.
Stayed in February 2024
Reviewed: 20 April 2024
Aala
OmanWe had booked a pool villa with a king bed and fully private pool..instead we were taken to a twin bed villa and the pool can be seen through the trees from the pathway..I asked the lady that showed us to the room to move us to a room with a king bed and a more private pool, she informed us that the hotel is fully booked already and that if we wanted to be moved we will have to wait an unknown number of hours for someone to check out and for them to clean up the room..I told her it would be ok but only if we could wait in the room that they gave us(it was terribly hot outside and my husband and I were suffering from food poisoning)- she said this was not an option and we would have to wait at the restaurant or beach..because we were sick we gave in and stayed in the twin bed room..I really loved the hotel but the fact that I paid for something and got something else without some type of apology or compensation was a little upsetting. Also, being a muslim who covers, I could not enjoy the “private” pool because it was not so private. Other than that, the mosquitoes were a real issue inside the room.
The staff were super friendly and helpful..beautiful hotel with excellent facilities..the beach is amazing!
Stayed in April 2024
Reviewed: 25 March 2024
Tracie
United KingdomCheckin/Checkout priorities misaligned Staff attention to detail hit and miss, depending on who was on duty, particularly in the food/beverage area Breakfast chaotic, primarily due to no-one taking charge.
Fantastic Villa with private pool and Large Comfy bed. Beautiful and well maintained gardens Scenic sunsets
Stayed in March 2024
Reviewed: 22 March 2024
Fiona
SpainThat we didn’t stay longer
The bed was amazing! Pillows gorgeous and SO comfy ❤️. The beach stretches out for miles both ends, white sand, beautiful water and not crowded at all. We don’t usually like pools, but this o e was really inviting. The service was fabulous, staff very accommodating and the food was great!!! It’s a fabulous place if you just want to chill - the resort is not near any noisy bars or restaurants, in fact there is not much to do other than relax and pamper yourself - just what we like! Shame we couldn’t stay longer
Stayed in March 2024
Reviewed: 10 March 2024
Lesley
United KingdomSpacious clean
Everyone wanted to help you have a good time
Stayed in March 2024
Reviewed: 9 March 2024
Alon
IsraelSince there aren't many restaurants in the area we had dinner at the hotel restaurant. It is very expensive for what it is (90 baht for the same complementary bottles that are in the rooms).
The hotel is beautiful and has a very well equipped rooms, the outdoor tub was amazing. Breakfast was great too.
Stayed in March 2024
Reviewed: 7 March 2024
Dorin
MexicoThe breakfast far away from room I needed to order coffee 3 times and wait 50 min to get it
Value for money Very kindly staff Big room, big shower
Stayed in March 2024
Reviewed: 26 February 2024
Igor
Russia———————-
Excellent rooms
Stayed in February 2024
Reviewed: 26 February 2024
Massimo
United KingdomOne of the best Hotel even been. You simply have to go.
Stayed in February 2024
Reviewed: 26 February 2024
Nor
MalaysiaThe staffs are very polite n helpful.The place is so serene especially the beach area.The room is clean and well maintained .Around 30minutes fr the airport.
Stayed in February 2024
Reviewed: 25 February 2024
Julia
United KingdomThere’s nothing nearby, this is the place if you just want to relax on the beach, not if you want to walk to visit places.
Everything! Absolutely gorgeous- best place we’ve ever stayed! Massive room, beautiful, quiet, Sandy beach, 2 lovely pools no problem getting beds. Massage on the beach. Delicious cocktails (& long Happy hours!). Good breakfast spread & tasty dinners!
Stayed in February 2024
Reviewed: 22 February 2024
Sonnyinmtl
CanadaService at the beach is quite poor. If you're going to provide service at the beach, then you need to provide service at the beach. One staff member to serve an entire beach is just not going to work. Results in very long wait to get served, and mistakes are more common because the staff is under too much stress.more attention in this aspect would go a long way.
We stayed in a pool villa and it was beautiful, big, modern and very comfortable. The property is beautiful and somehow never seems crowded. There is always plenty of space for you at the beach, pools, restaurants. . Staff is extremely friendly and helpful.
Stayed in February 2024
Reviewed: 16 February 2024
Coffeel
MalaysiaLove the secluded location and the greenery vibes of the hotel. The hotel comes with two pools and a private beach. Staffs were friendly and helpful. Facilities provided throughout our stay were beyond expectations. Our flight home was late at night, but we got to stay in the hotel and enjoyed the facilities even after checkout.
Stayed in February 2024
Reviewed: 17 January 2024
Samantha
GermanyNothing, everything was just perfect.
The hotel complex is really beautiful! The staff is super friendly.
Stayed in January 2024
Reviewed: 25 December 2023
Amy
AustraliaExceptional facilities and staff - one of the best I’ve stayed at.
Stayed in December 2023
Reviewed: 14 December 2023
Elizaveta
Thailandintrusive service
everything is perfect perfect place
Stayed in December 2023
Reviewed: 9 December 2023
Ying
ChinaNothing! This is a perfect hotel.
This is the best hotel I've ever stayed in! Comfortable environment, warm service! Thank you very much to Ms. Fon for hosting us, your thoughtfulness made us feel very grateful. Choosing this hotel for our honeymoon was the best choice I ever made!
Stayed in December 2023
Reviewed: 6 December 2023
Marti
IrelandThe pool, the beach, the restaurant, the room, the pillows, the staff!
Stayed in December 2023
Reviewed: 27 November 2023
John
United KingdomIt cannot be changed, but the layout of the hotel is a bit strange, with a narrow strip incl the pool leading to the beach and the rooms in blocks in a much wider area inland. We had a ground floor room with a private pool. Rooms on the floor above involved quite a few steps which could be a problem for the less agile. The private pool was also a bit small in comparison with other hotels we stayed in on Phuket. There was nothing else around the hotel so to dine out you would need a taxi. The menu was fine for the 3 days we were there, but would have been a bit boring with a longer stay. However a new Director of Catering has just been appointed and told me it will now improve considerably.
Breakfast was fine with a fairly wide choice. Strange though that you had to order eg hash browns, pork sausages and baked beans separately, rather than have them out in trays as in all the other hotels we stayed in on Phuket. But no extra charge - breakfast included in the room rate - and not really a problem. The electric buggys to take you to the restaurant and main pool came quickly. Very convenient for the airport - about 20 mins.
Stayed in November 2023
Reviewed: 24 November 2023
Maxim
RussiaExperienced food poisoning at the Melia restaurant.
Gorgeous beach, breakfast
Stayed in October 2023
Reviewed: 13 November 2023
Yuri
SingaporeThe air in the room was too humid and we think it also affected on bed linen. It was not 100% comfortable to feel that linen is a bit wet. It could caused by weather (it was raining during 2-3 evenings), but still made us feel uncomfortable. The mattress on the sun bed outside the room was spoiled by mold, that prevented us from using this bed.
Beautiful location, nice and quite place for relaxing vacation. One of the most recharging and private beaches on the island, nice and comfortable rooms, friendly staff.
Stayed in October 2023
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