Rama 1 Road, Wangmai, Prathumwan, Pathumwan, 10330 Bangkok, Thailand
#423 of 1,531 hotels in Bangkok
Guests' ChoiceBased on 1053 hotel reviews
8.5Cleanliness
8.7
Comfort
8.8
Location
9.4
Facilities
8.4
Staff
8.9
Value for money
8.2
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 January 2024
Kathrin
AustriaWifi was pretty inconsistent, I couldn't make calls
Great location and best breakfast buffet I've had in SEA, rooms very clean and comfortable. Great shower.
Stayed in January 2024
Reviewed: 7 January 2024
Nilia
AustraliaWeak WiFi in the hotel
Location great for shopping, a 7 eleven shop down stairs so it was convenient
Stayed in January 2024
Reviewed: 7 January 2024
Mats
GermanyBreakfast could be better. Rooms could be cleaner.
Great location, exceptional staff, nice views from room, otherwise a standard mid range business hotel.
Stayed in November 2023
Reviewed: 6 January 2024
Abdel
MoroccoBreakfast was very basic.
The location is amaizing. MBK shopping mall is just across the street. Other four shopping centers are just 10 to 20 minutes walking.
Stayed in January 2024
Reviewed: 3 January 2024
Shahima
South AfricaBed was not firm.
Proximity to shopping centres (MBK, Siam)
Stayed in December 2023
Reviewed: 3 January 2024
Immak
KenyaThe property requires you to make a security deposit, which is refundable upon check out. If you use your credit card, the refund could take more than a week. I opted to make a cash deposit, and the staff were kind enough to allow me pay the following day as I did not have cash on me.
The location was perfect - right next to Siam & MBK malls and adjacent to the BTS station and to one of the best massage palors in Bangkok. The room size was great, with a couch adjacent to the window. I enjoyed the view of the sunrise in the morning from my room.
Stayed in December 2023
Reviewed: 1 January 2024
Faeza
CanadaNothing - this was my second stay!
Excellent location right outside BTS station. Comfortable clean and spacious rooms. Pool area was very nice to unwind and all staff were helpful. I arrived early and they were very kind to get my room ready as quickly as possible which was much appreciated.
Stayed in December 2023
Reviewed: 31 December 2023
Kirsten
United StatesMy room was not that clean — there were food crumbs on the desk with refrigerator, toilet not so clean, carpet had food on it, ants on couch. Also, it was not very big or deluxe for a suite and not really worth the cost.
Good location, staff kind, shower worked well.
Stayed in December 2023
Reviewed: 26 December 2023
Yogesh
MauritiusReception
Location
Stayed in December 2023
Reviewed: 25 December 2023
Razali
MalaysiaNo comments
Easily accessible n convenient
Stayed in December 2023
Reviewed: 25 December 2023
Ningwah
SingaporeN.a.
Clean and superb location to access all the amenities.
Stayed in December 2023
Reviewed: 22 December 2023
Hanneke
South AfricaWe booked a room for 3 people but didn’t realize that one adult would need to sleep on a daybed that was very uncomfortable. Generally the space in the room was very cramped.
Location. Excellent breakfast. Clean room.
Stayed in December 2023
Reviewed: 18 December 2023
Lakhal
United Arab EmiratesWhile the hotel’s location, cleanliness, and staff were commendable, there were a couple of aspects that left me wanting more. One disappointment was the inability to enjoy the city view from both the restaurant and the rooftop swimming pool. It would have been a great addition to the overall experience, especially considering the hotel’s prime location. As a Muslim traveler, I was hoping for more halal food options at both dinner and breakfast. While the breakfast spread was diverse, a few more halal choices would have enhanced the dining experience for guests with dietary preferences.
My family and I recently enjoyed a delightful 4-day stay at Siam Mercure Bangkok Hotel. Traveling for leisure, the hotel’s prime location near the metro station, 7/11 shops, and the MBK shopping center within walking distance added immense convenience to our trip. To clarify the hotel’s architectural layout, there is Ibis from the first to the 7th floor, a common restaurant on the 8th, and Mercure from the 9th to the 29th floor. The 29th-floor offers a beautiful swimming pool and fitness room. Our rooms on the 24th floor were not only clean and spacious but also featured a beautiful city view. The breakfast spread was impressive, providing a variety of choices to suit different tastes. The staff was exceptional, consistently displaying kindness and going above and beyond to ensure our happiness and satisfaction throughout our stay. I highly recommend Siam Mercure Bangkok Hotel; it offers excellent value for a memorable and enjoyable stay.
Stayed in December 2023
Reviewed: 15 December 2023
Joyce
SingaporeThe aircon can be either very cold or warm, which is difficult to adjust. On the nights that I was there, I got woken up every night by the coldness as the air vent is not adjustable or by the increased in temperature. Very uncomfortable and disruptive to my sleep.
Located next to BTS National Stadium station and walking distance to MBK and other malls. Very conveniently located in the less crowded part of the Prathumwan area. It is about 5 mins walk to the Jim Thompson museum which is an interesting place to visit. The breakfast was good which we enjoyed a lot.
Stayed in December 2023
Reviewed: 13 December 2023
Francesco
ItalyNoise from the road
Perfect location accessible from the airport by public transport (Airport Link and BTS) I would like to thank Mr. Dej (the bellman) for his courtesy, his professionalism and his help in organising my business trips
Stayed in December 2023
Reviewed: 12 December 2023
Farhana
United Kingdom- not enough sockets - very dusty room which affected my dust allergy - sofa bed very small, I am 5.5 and my legs were hanging off the edge
- very good location for mbk shopping mall - toilet hose pipe - plenty of towels given
Stayed in December 2023
Reviewed: 9 December 2023
Gloria
United StatesPool, location, views, convenience store downstairs
Stayed in November 2023
Reviewed: 7 December 2023
Antoine
GermanyThe staff at the hotel's restaurant spoke poor English, but you can get understood. The hotel's restaurant is also a little overpriced for what it is. Also the swimming pool doesn't match the pictures, but it still a nice swimming pool.
The location is great. You can easily take the tram, there is a huge shopping mall right at the corner of the street, the streets around the place are filled with restaurants. The staff at the reception spoke good english, and they were really helpful. The minibar (soda and drinks) was entirely free, which is great.
Stayed in November 2023
Reviewed: 6 December 2023
Anouschka
NetherlandsIt’s good but not 4star worthy.
View was nice and close to malls.
Stayed in November 2023
Reviewed: 6 December 2023
Bailey
New ZealandGreat location to mbk and surrounding shopping malls. Tuk tuk at the entrance for short trips. Staff and breakfast very satisfactory.
Stayed in December 2023
Reviewed: 3 December 2023
Jasmin
SwitzerlandA bit old
Nice hotel, good breakfast, perfect location, nice view
Stayed in November 2023
Reviewed: 1 December 2023
Stefanie
AustriaThe location and the stay was great. Culture and shopping - everything is right on your doorstep or can be reached quickly by BTS and boat. The hotel team was nice. The pool was pleasant and the view from the upper floor was really nice. The room was big and the bed was really great!
Stayed in December 2023
Reviewed: 1 December 2023
Jacklyn
PhilippinesHouse keeping didn’t change my sheets even though I specifically requested for new sheets.
Central location, very good breakfast and weekend dinner buffet, it has a 7-Eleven on the ground floor
Stayed in November 2023
Reviewed: 1 December 2023
Ashish
IndiaIncredible location. Very close to the real shopping areas. Clean and comfortable. Prompt service. The fabulous view from the roof top
Stayed in November 2023
Reviewed: 30 November 2023
Mohammad
United Arab EmiratesEvery things
Nice hotel and near to mall
Stayed in November 2023
Bedum, Netherlands
Munich, Germany
Marrakech, Morocco
Brastad, Sweden
Luang Prabang, Laos
Drapia, Italy
Saint Petersburg, Russia
Negombo, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content