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Reviews of Centara Hotel Hat Yai 4 stars

3 Sanehanusorn Road, Hat Yai, Hat Yai Downtown, 90110 Hat Yai, Thailand

#40 of 105 hotels in Hat Yai

Guests' Choice

Review score

Based on 857 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    9.3

  • Facilities

    8.1

  • Staff

    9.0

  • Value for money

    8.0

  • Free WiFi

    8.3

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Showing 151 – 175

  • Reviewed: 27 April 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior - King
    • Stayed 1 night
    • Submitted via mobile

    Check in time later than 3pm for my another room of booking

    Stayed in April 2023

  • Reviewed: 26 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior - King
    • Stayed 1 night
    • Submitted via mobile

    friendly staff

    Stayed in April 2023

  • Reviewed: 24 April 2023

    8.0
    a relaxing short stay
    • Leisure trip
    • Family with young children
    • Deluxe - King
    • Stayed 3 nights
    • Submitted via mobile

    the location and the room was spacious

    Stayed in March 2023

  • Reviewed: 14 April 2023

    9.0
    We had a pleasant, three day stay there.
    • Leisure trip
    • Couple
    • Deluxe - King
    • Stayed 3 nights

    Room didn't have a pleasant view. Our room was facing the back of several buildings. Liquid soap rather than bar soap would have been better at bathroom counter since two of us were sharing the bathroom.

    Hotel is in a vibrant location close to shopping outlets, restaurants, money changers, travel agents etc.

    Stayed in April 2023

  • Reviewed: 13 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior - Twin
    • Stayed 2 nights
    • Submitted via mobile

    Celebration by the roadside. With music and people singing loudly can be slightly noisy till past midnight.

    nice location. Hotel is clean. friendly staff.

    Stayed in April 2023

  • Reviewed: 10 April 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Superior - King
    • Stayed 2 nights

    No sense of urgency

    Excellent location, friendly staff, environmental friendly concept

    Stayed in April 2023

  • Reviewed: 10 April 2023

    8.0
    good
    • Leisure trip
    • Couple
    • Superior - King
    • Stayed 1 night
    • Submitted via mobile

    parking area very dark and dusty

    Needs renovation

    Stayed in April 2023

  • Reviewed: 8 April 2023

    7.0
    Overall good.
    • Business trip
    • Solo traveller
    • Deluxe - King
    • Stayed 3 nights

    Plug point in the room not at the correct place, inconvenient when charging gadgets. Food at the hotel's stall near the drive way not tasty compared to the taste during my previous visit in 2022.

    Breakfast good, staff helpful

    Stayed in April 2023

  • Reviewed: 5 April 2023

    7.0
    it’s a pleasant stay with friendly staff
    • Leisure trip
    • Family with young children
    • Superior - Twin
    • Stayed 2 nights
    • Submitted via mobile

    look aged

    convenient

    Stayed in April 2023

  • Reviewed: 31 March 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe - King
    • Stayed 1 night
    • Submitted via mobile

    Good location respectful staff amazing service and facilities everything close by

    Stayed in March 2023

  • Reviewed: 30 March 2023

    9.0
    Great hotel in great location!
    • Leisure trip
    • Family with young children
    • Deluxe - King
    • Stayed 5 nights
    • Submitted via mobile

    The shower area only have a half screen so the floor of the toilet bowl and sink area will get wet. If you put the floor towel inside the bathroom it will be soaking wet and if you put the floor towel on the outside the floor will be wet and slippery. Could be dangerous for elderly as I've almost slipped twice during my 5 nights stay. The flush was not strong and we have to hold for a long while for a full flush. There was also no bathrobe provided. Other than these I love everything else about the room!

    The location was great, just right opposite lee gardens night market. There's also a 7-11 within 5mins walk and a superb must try massage place Mali Massage in the alley towards the 711. This is the best massage in the area and much better than the popular ones across the road. Service was fantastic especially one bald bellboy whom i unfortunately did not manage to get his name, he was extremely attentive and always greeted with a welcoming bright smile. Receptionists speak fluent english and were efficient in their work handling large tour crowds, checking in and out was fast and hassle-free. Housekeeping staff were awesome too, as we generally keep our room clean and to support eco friendly movement we don't need to change our towel daily so we have our do not disturb sign up. They slot in a little card to let us know they're here and to contact them if we do need anything. Lastly, the room dining staff were amazing! 2 out of 3 were able to communicate well in english and got our rather bothersome request perfect. The 1 who couldnt communicate in english did try his best, though our request was kinda messed up but his sincerity did get to us so we didn't fuss about it. Our booking did not include breakfast so we paid for it and it was fabulous! Reasonably priced, the variety was impressive, comparable to 5* standards. Food tasted generally good, of course some dishes were better than others and some were just alright. But for the setup and selection, it definitely has everything for everyone. Overall we had a great stay and will definitely return should we visit hatyai again.

    Stayed in March 2023

  • Reviewed: 25 March 2023

    8.0
    Overall stay is a perfect and great location
    • Business trip
    • Couple
    • Superior - Twin
    • Stayed 6 nights
    • Submitted via mobile

    I stayed at Centara many times and had no problem with it. except in some of the rooms, the bathtub isn't clean.

    The location is great, staff are accommodating, friendly and always cheerful. Housekeepers is always tend to our needs. The breakfast is excellent.

    Stayed in February 2023

  • Reviewed: 24 March 2023

    9.0
    Georgeous holiday
    • Leisure trip
    • Family with young children
    • Deluxe - King
    • Stayed 3 nights
    • Submitted via mobile

    The friendly staff

    Stayed in March 2023

  • Reviewed: 23 March 2023

    7.0
    Overall is good
    • Leisure trip
    • Family with young children
    • Premium Deluxe - King
    • Stayed 3 nights

    Bathroom too compact

    Good location. Staff friendly and helpful.

    Stayed in March 2023

  • Reviewed: 21 March 2023

    9.0
    good stay.. will return!
    • Leisure trip
    • Family with young children
    • Deluxe - King
    • Stayed 2 nights
    • Submitted via mobile

    the bathroom need to do something, when using the shower water splash everywhere till the door!

    the location, the bed is comfortable, the staffs very nice and friendly …

    Stayed in March 2023

  • Reviewed: 20 March 2023

    7.0
    Overall, it's good.
    • Leisure trip
    • Family with young children
    • Premium Deluxe - King
    • Stayed 3 nights

    Bathroom too small.

    Good location.

    Stayed in March 2023

  • Reviewed: 19 March 2023

    8.0
    convenience
    • Leisure trip
    • People with friends
    • Superior - King
    • Stayed 1 night
    • Submitted via mobile

    strategic locations

    Stayed in March 2023

  • Reviewed: 16 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior - King
    • Stayed 3 nights
    • Submitted via mobile

    Need to wait a long time for the lift as there are only 2 lifts

    Good location and friendly staff

    Stayed in March 2023

  • Reviewed: 15 March 2023

    8.0
    nice location, decent hotel room
    • Leisure trip
    • Family with young children
    • Deluxe - Twin
    • Stayed 3 nights
    • Submitted via mobile

    only 2 lifts servicing all the floors, when in peak time need to wait few rounds.

    hotel next to Lee Garden night market. a lot of parking bay, decent / clean room.

    Stayed in March 2023

  • Reviewed: 13 March 2023

    8.0
    It's location is good with access to shopping mall and eateries
    • Leisure trip
    • Solo traveller
    • Deluxe - King
    • Stayed 3 nights
    • Submitted via mobile

    Pricey

    Great location. Good gym facilities

    Stayed in March 2023

  • Reviewed: 12 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe - King
    • Stayed 4 nights
    • Submitted via mobile

    Staff were great

    Stayed in March 2023

  • Reviewed: 10 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior - King
    • Stayed 1 night

    Rooms need to be updated as they were showing signs of outdating.

    Good location and comfortable room in central Hat Yai. The night markets is just below the hotel with plenty of street food, souvenir & Thai body/foot message.

    Stayed in February 2023

  • Reviewed: 10 March 2023

    9.0
    A very comfortable and convenient hotel for our stay. Staff all very friendly and helpful.
    • Leisure trip
    • Family with young children
    • Deluxe - King
    • Stayed 2 nights
    • Submitted via mobile

    sound insulation not very good.

    the location is awesome! just a stone throw away to all famous spots.

    Stayed in March 2023

  • Reviewed: 10 March 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Superior - Twin
    • Stayed 1 night
    • Submitted via mobile

    Good location

    Stayed in March 2023

  • Reviewed: 7 March 2023

    8.0
    Hotel should served Indian vegetrain food in breakfast
    • Leisure trip
    • Solo traveller
    • Deluxe - King
    • Stayed 4 nights
    • Submitted via mobile

    Indian vegetrain food not served

    Staff

    Stayed in March 2023

Showing 151 – 175

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