3 Sanehanusorn Road, Hat Yai, Hat Yai Downtown, 90110 Hat Yai, Thailand
#40 of 105 hotels in Hat Yai
Guests' ChoiceBased on 858 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
9.3
Facilities
8.1
Staff
9.0
Value for money
8.0
Free WiFi
8.3
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End of dialog contentReviewed: 3 October 2023
Aishah
MalaysiaThe room is small for a premium deluxe! Its pricey for this type of room and interior
I like the hotel staffs. They are helpful and friendly.
Stayed in September 2023
Reviewed: 1 October 2023
Wai
SingaporeStaff at breakfast check in counter, asking too many questions about my identity
Breakfast, friendly and helpful floor staff
Stayed in September 2023
Reviewed: 1 October 2023
Khai
MalaysiaWater discharge from the sink in one of the rooms (1307) needs to be improved. Hotel maintenance attempted to fix but did not manage to resolve. Lighting and air conditioning in the foyer area of level 13 could be improved.
Central location. Rooms are relatively clean.
Stayed in September 2023
Reviewed: 30 September 2023
Aidil
Singaporecharged for mineral water off the mini bar
location
Stayed in September 2023
Reviewed: 25 September 2023
Mustapa
MalaysiaLighting in the room not enough. Needs more lights especially in the living room (suite)
Excellent service and friendly staffs. Very good breakfast. Location in town centre.
Stayed in September 2023
Reviewed: 25 September 2023
Nor
MalaysiaThe hotel is old but clean. Busy area but manageable
Centrally located. Good restaurants are either within 10 mins walk or 10 min ride in a tuk tuk. Halal restaurants available in the hotel.
Stayed in September 2023
Reviewed: 21 September 2023
Iwani
MalaysiaThe location was very strategic, easy access to most places and by Grab/ Tuk Tuk. Very close to most tourist spots. Safe to travel around the area too. Hotel's facilities met my expectation, friendly staff, veru helpful with the registation, room service, grab waiting and check-out.
Stayed in September 2023
Reviewed: 20 September 2023
Kellie
Australiaaircon very noisy and can’t turn down to quiet mode roll away was very firm
great location room was ok small the concierge guys were super attentive which was nice only stayed one night good breakfast
Stayed in September 2023
Reviewed: 18 September 2023
Faeza
MalaysiaThe tap water smelly
Location
Stayed in September 2023
Reviewed: 15 September 2023
Ian
United Kingdomoutside dining options seemed preferable to inside the hotel
well run hotel, in good central location. glad it had a swimming pool.
Stayed in August 2023
Reviewed: 13 September 2023
Nigel
SingaporeFlushing system seems old school type. Need to hold for a minute or 2 if doing big 'business'.
2nd time staying here. Good location with plenty of amenities nearby. Food, shopping, massage are all within walking distance. Cleanliness of room is good, the staff are very friendly and helpful. Aircon, although dated, works fine.
Stayed in September 2023
Reviewed: 13 September 2023
Akbar
MalaysiaStandard room is not up to the mark but delyxe room is good!
Halal food
Stayed in August 2023
Reviewed: 13 September 2023
Thomas
SingaporeHotel quite rundown.Need refurbishing.
Convenient
Stayed in September 2023
Reviewed: 9 September 2023
Chee
SingaporeCentrally located.
Stayed in September 2023
Reviewed: 5 September 2023
Bee
Singaporelocation is very good. the room big not have smell
Stayed in September 2023
Reviewed: 4 September 2023
Mellee11
MalaysiaThe amenities in the room could use some.upgrade...
Love the smiles... experience 1st class Thai hospitality.
Stayed in September 2023
Reviewed: 4 September 2023
Regini
MalaysiaCentrally located and walking distance to many food places, restaurants, entertainment areas, massage places. Just opposite the hotel there is a evening bazaar and convenient to experience local cuisine.
Stayed in September 2023
Reviewed: 4 September 2023
Yoke
MalaysiaLift to room need to add
Location very good
Stayed in September 2023
Reviewed: 1 September 2023
Norliana
MalaysiaRestroom level 6 is not Muslim friendly. The hotel should consider the customer background (what should be served and not to).
Welcoming drinks, very nice scent near the lobby (not smelly like other hotels), and friendly staff. Strategic location. Lift services are in top condition.
Stayed in August 2023
Reviewed: 1 September 2023
Wong
Malaysiabathroom a bit small
excellence location, friendly and helpful staffs.
Stayed in August 2023
Reviewed: 31 August 2023
Muhammad
Malaysialobby at higher floor
ambiance, the smell, bed,
Stayed in August 2023
Reviewed: 28 August 2023
Abu
MalaysiaParking is everywhere you like if you used your own transports.
The hotel itself is nice, lobby is bigger and staff are friendly too.
Stayed in August 2023
Reviewed: 28 August 2023
Mardiana
MalaysiaNothing
The location is awesome. Breakfast also best.
Stayed in August 2023
Reviewed: 28 August 2023
Patrick
ThailandTelevision not working properly even after staff endeavored to repair. The aircon is freezing cold even at the highest temperature and only has fast speed. This used to be one of my favorite hotels but now it has become a bit rundown and needs sprucing up.
Staff and breakfast fantastic.
Stayed in August 2023
Reviewed: 27 August 2023
Sanit
Thailand- Shower partition was not good. A lot of water can be splashed to dry zone and make - Bath amenities was shower gel and conditioning shampoo. Not separate shampoo and conditioner.
- Best location in Hat Yai popular district - Bed was very comfortable. Room size was OK. - Old but renovated, very clean.
Stayed in August 2023
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