The bath room had unpleasant smell from the pipe.

The hotel was well located with direct access to the beach. It had a variety of facilities and staff were very helpful. Our room had a nice view of the sea.

Stayed in May 2024

Can't come up with anything atm

Clean, spacious, modern, quiet, nature, gym, close to the beach, sea view

Stayed in April 2024

Cold showers in room

Spacious Good pools

Stayed in April 2024

Location Pools

Stayed in April 2024

Honestly, a lot. It was the cheapest pool villa I saw by a wide margin, but the pool was more of a tub, and the outdoor and indoor spaces were small. Privacy was ok for next door, but the room above and the people walking nearby can can see you at some level. The bed was hard but not terrible. The shower had no conditioner, just shampoo/conditioner mix. The location was reasonable to get from the entrance to the nearby shops and bars, but the facility itself is massive, and they don't offer golf cart transport besides the check-in and I assume check-out, but I did t utilize it. So getting from the room to the entrance takes way longer than the entrance to the shops. You feel a bit trapped knowing that even small things will be a long walk. It's no big deal for me staying 1 night, but if I stayed a long time, I would have been annoyed. It didn't really feel like a 5 star place, but with only 1 night it's not a good way to judge. Actually upon reviewing what I booked it looks like I booked the paradox plunge pool rather than the king villa with plunge pool. My fault. Perhaps the king villa would have been more grand. And it's nearly the same price anyway. Regardless, if you're here for a short time and don't mind walking and firm beds then I'm sure you'll like it. The staff was great, the pool looks nice, and it's nearby to shops and such so definitely not a bad option in the area. Just wasn't exactly what I was looking for. :)

The staff were great. I both booked a few hours before arriving and mentioned the trip purpose. They got the hint and decorated the room. And when we arrived They knew who we were and got us quickly checked in and sent off to the room in a golf cart. So that aspect of the staff I give them 10 stars. They also have easy parking. And the main pool looked nice.

Stayed in April 2024

The pricing is slightly higher than similar properties in the area.

The property is big, lots of areas for relaxing walks. It is quiet and peaceful, yet the vibrant atmosphere comes into play as soon as you step out of the comfortable hotel.

Stayed in March 2024

It was very noisy at night because of a festival that happened in town - you could hear the music everywhere and staff said it would only last for a day but that wasn’t the case - it’s a one month long festival so this is something to take into account if you prefer a quiet evening experience. Majority of guests are Russian

The rooms were spacious and the staff were very kind. Breakfast was very good, lots of fresh fruits and pastries and we liked how close it was to the beach.

Stayed in February 2024

Great breakfast, clean rooms and comfortable beds. Close to good restaurants.

Stayed in March 2024

Very loud street noises through all hours of the night

Close to action and beach

Stayed in January 2024

Landscaping needs more attention, price was to high over booking.com when we booked, was way cheaper later on over booking com which was quite disappointing as a early bird booker

Room, Bed, coconut pool, location, accessibility, staff

Stayed in March 2024

Really friendly & attentive staff. Nice pool.

Stayed in March 2024

Way too many Russian tourists. Swimming pool had a lot of sand in it. Pretty expensive for what its worth.

Booked a villa that was close to the main hotel lobby so didn't have to walk too far. Rooms were surprisingly quiet too given the number of guests and families. Direct access to beach was good too!

Stayed in February 2024

Resort is very big and set between 2 busy roads. The resort mostly caters to Russians too, so not a very friendly atmosphere. View of lots of trees and a pond.

Very nice room with large bathroom and plunge pool on the roof. View of lots of trees and a pond.

Stayed in February 2024

Lots of tourists from Ruussia. If you want spend your holiday with people from aggressive country...

Calm place

Stayed in February 2024

breakfast food so few types room amenities outdated, especially the shower head buggy service so slow

close to the karon seashore

Stayed in February 2024

Spa (( - The interior of the spa is magnificent, but the quality of the massage is low, for a fairly high price we expected a professional level, which did not happen.

good service, friendly staff, excellent cleaning, good breakfast. It’s convenient that it has its own application.

Stayed in February 2024

Wonderful location. A beautiful, quiet escape from the crowds. The pool was beautiful. Great service. Enjoyed my Thai massage.

Stayed in February 2024

While comfortable, the property is a little dated. The room furnishings could use an update. The bathroom would work better with a separate door for the toilet (considering the open concept) and better lighting. Toiletries were not sufficiently re stocked even when requested through the app.

Excellent location in the busy part of Karon Beach. Lot of restaurants and stores within walking distance. Property is very pretty with multiple pools and gardens with villas spread around. Room was large and comfortable and well equipped. AC worked well and the bed was comfortable.

Stayed in February 2024

Compound is too big. It took us 15 mins walking from one entrance to the other. The parking lot was very dark at night

Enjoyed the swimming pool and there’s another entrance that brings us to karon beach just across the street

Stayed in November 2023

Nothing

We stayed in the 2 bedroom residence premium. Although quite pricey (December), the apartment was beautifully located, the views were stunning and the beach right across the road. Our aircon was not working but the staff were very quick to fix! The breakfasts were excellent, HUGE variety daily.

Stayed in December 2023

Hot water was not available all the time.

The atmosphere and environment

Stayed in January 2024

The villas are old with old furniture . The hotel need to improve in their coffee and snack facilities and accessibility

Staff , location, and main building rooms

Stayed in January 2024

The staff are all amazing and the coctails and fresh juices around the pool bar

Stayed in January 2024

Let's start with the fact it is not a 5-star hotel. This needs to be changed. As mentioned before, the facilities are very run down, especially the bathrooms. The breakfast is ok, but it isn't amazing. The food was edible but lack of quality coffee and variety during our stay was quite disappointing, especially that it costs 550 bath per person. In general, the service at the hotel is very expensive, the food and drinks are extremely expensive. The food was good, but not adequate to the price. The cleanness and room service are lacking (especially for so claimed 5-star hotel), the bathrooms weren't cleaned properly, and towels smelled (old towel smell). Both pools although wonderful to use, had multiple cracked tiles on which both my child and husband cut their legs. What I really didn't like was that kids club was closing at 6PM and was unavailable for guests just to play at, I didn't have a need to leave my child but have a few minutes play. All available art & craft was excessively expensive - I'm talking 350 bath for a painting, and no one would inform you about it until child already started painting. Secondly, the pools would close at 5PM. This is unacceptable. In the country where you spend most of your day in the pool, this shouldn't be the case. The sun wasn't setting until 6.30PM so I don't understand this rule at all.

The hotel is located near Karon beach, it isn't waterfront, but it's an oasis in a centre of a busy life, surrounded by immaculate green garden. We have had 3 villas booked, 2 with private plunge pool and one garden villa. The hotel is spacious, and you need to be ready for some serious walks, which we didn't mind as the space allowed the guests to be comfortable and have a peaceful stay. The facilities are fair however the hotel requires urgent maintenance and bathroom renovations. We were highly disappointed with the tiny in bath shower, to which my husband didn't really fit. The rooms were also quite small, especially with an additional bed for the child. Pool however was fantastic! It was cleaned daily and maintained well. Staff in the whole hotel was wonderful! Friendly and helpful. It's definitely good value for money, I think the biggest high light was location, as the hotel offered quiet space, just walk away from restaurants, beach and busy street life.

Stayed in January 2024