9/2 Muean Ngen Road, Patong Beach 2/9, 83150 Patong Beach, Thailand
#18 of 416 hotels in Patong Beach
Guests' ChoiceBased on 480 hotel reviews
8.8Cleanliness
9.3
Comfort
9.4
Location
8.1
Facilities
8.9
Staff
9.2
Value for money
8.7
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 September 2023
Cihan
TurkeyOnly the smell in the base floor.
Location is great, rooms are clean.
Stayed in September 2023
Reviewed: 18 September 2023
Harold
United StatesSome cab driver won't drive up the hill ): but otherwise can't think of a con.
Truly luxurious felt more like a spacious apartment. Would 1000% stay again felt like a best kept secret of Phuket.
Stayed in September 2023
Reviewed: 11 September 2023
Nicholas
United Arab EmiratesPool is a bit small but perfect for lounging in and relaxing.
New, modern, elegant, the view, the rain shower, great venue!!
Stayed in September 2023
Reviewed: 28 August 2023
Justine
AustraliaPaying for cabs up and down the hill, they do have a shuttle bus but it only leaves and picks up at a fixed schedule also I personally like flat pillows but it appears these days all hotels think people like to sleep on giant fat pillows!, but apart from that it's brilliant, highly recommend.
Staff are very lovely, view is spectacular, food is yummy.
Stayed in August 2023
Reviewed: 10 August 2023
Carlos
AustraliaNot towel hangers
Beyond our expectations. The staff, room & its appliances, pool & buffet breakfast were sensational. Also, good price & close to Patong where the action is.
Stayed in August 2023
Reviewed: 5 August 2023
Murat
Turkeynice view
Stayed in June 2023
Reviewed: 30 July 2023
Ali
Saudi ArabiaThe checkout process was like kick out .
The room's facilities
Stayed in July 2023
Reviewed: 26 July 2023
Scott
AustraliaThe apartment was well appointed and comfortable. The kitchen was well equipped and allowed us to cook most of our meals conveniently. The bed was very comfortable and the bathroom was large and the shower was beautiful. The free shuttle down to Patong Beach was convenient and we used this service daily. Would recommend this accommodation to anyone visiting Patong Beach.
Stayed in May 2023
Reviewed: 18 July 2023
Ibrahim
Saudi ArabiaThey need more frequent trips from the hotel to the center and breakfast need to be enhanced.
The size of the rooms is big and the view is great. The facilities r great and the prices r great.
Stayed in July 2023
Reviewed: 18 July 2023
Noora
United Arab Emirates- Rooms with private pool is not fully private the top floor can watch the pool and can see you swimming, if it's with cover it will be wonderful. - not too much verity of food overall food was good.
- clean place - quite -near the market area and restaurants.
Stayed in June 2023
Reviewed: 16 July 2023
Kiran
IndiaWould have been great if we could have had a bit of flexibility on checkout timing for travellers with late flights. Atleast 2hrs of late checkout would have been very helpful
Property is extremely clean and well maintained. Thank you for upgrading us to pool view. Room and amenities were extremely well managed. Kettle and right amount of utensils were present for our use. Shuttle service from the property to Patong beach was very handy.
Stayed in July 2023
Reviewed: 6 July 2023
Dk
United Arab EmiratesNothing specific.
Food is very good there. Very quiet place to be far enough from craziness of Patong. Room is modern and has its own jacuzzi. Enjoyed the stay.
Stayed in July 2023
Reviewed: 28 June 2023
Yusuf
BahrainThere was very little staff working (they were helpful). Didn’t have much going on. You have to take care of room card because if you lose it they charge you (which is in most thailand hotels). I had a hard time with the location considering everytime you had to pay for transportation to go out. It gave me more of apartment vibes rather then hotel.
The room was wonderful. Clean, Spacious, and beautiful interior design.
Stayed in June 2023
Reviewed: 13 June 2023
Abdul
United Kingdombit of a distance from patong beach area - requires travel by tuktuk or taxi to return to hotel. walk is virtually impossible
staff where very friendly
Stayed in June 2023
Reviewed: 12 June 2023
Thomas
United Arab EmiratesMosquitoes, but that’s a problem everywhere at that time of year
Lovely staff - really helpful and friendly. Lovely restaurant next door
Stayed in May 2023
Reviewed: 11 June 2023
Gustavo
Chilethe attention was awesome, the manager was so helpful and kind. the building is like new, and the room design, lights and furniture are very nice
Stayed in June 2023
Reviewed: 7 June 2023
Hermes
Hong KongThe breakfast do not have so much choices. The location is a bit far away from the town but it is easy to access. The room is not very clean but it is acceptable. The pool is a bit small and there is no gym room.
The room is spacious. The breakfast was good. The view for the seaview room was excellent. The staff was friendly.
Stayed in May 2023
Reviewed: 2 June 2023
Simon
United KingdomFantastic room and cleanliness, great staff and views.
Stayed in April 2023
Reviewed: 2 June 2023
Hariharan
Malaysiait is new and contemporary.. nice location and super friendly and accommodating staff
Stayed in June 2023
Reviewed: 29 May 2023
Jane
United KingdomMore choice for breakfast.
Breakfast was a limited but lovely seating area. Eggs to order etc.
Stayed in April 2023
Reviewed: 22 May 2023
Kerry
United Kingdomthe peace & quite, however still easy to get to areas we wanted.
Stayed in May 2023
Reviewed: 21 May 2023
Danny
SingaporeCan't think of any. :)
Vivien (the General Manager) and her staff were super kind and helpful. The hotel is always clean, quiet and peaceful, and there is a shuttle service to Patong Beach 5 minutes away. This was my second stay and I will definitely be back again soon. Highly recommended!
Stayed in May 2023
Reviewed: 20 May 2023
Luyuan
Singaporelocation is not very convenient. toiletries are not five-star level.
spacious and clean.
Stayed in March 2023
Reviewed: 15 May 2023
Adelene
South AfricaThe staff at Patong Heights were incredibly friendly and went out of their way to ensure we enjoyed our stay. The property is situated close to Patong beach but is located on a hillside which allows for a relaxed stay away from the hustle and bustle with amazing views of Patong. The staff arranged for tours at good prices and I would suggest booking directly through them. It is a bit costly to get transport to and from Patong beach but the hotel provides shuttles a few times a day. Thanks again to Vivian and the wonderful staff
Stayed in May 2023
Reviewed: 15 May 2023
Robert
United Arab Emiratesstaff couldnt do more to accomodate us
Stayed in May 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content