110/18 Patong Tower Lane Taweewong RD Kathu, 83150 Patong Beach, Thailand
#116 of 416 hotels in Patong Beach
Guests' ChoiceBased on 18 hotel reviews
8.5Cleanliness
8.6
Comfort
8.2
Location
9.8
Facilities
8.0
Staff
9.3
Value for money
8.4
Free WiFi
8.1
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Showing 1 – 18
Reviewed: 21 November 2023
William
AustraliaAll was good
Food was excellent. Staff were very friendly,helpful & efficient.
Stayed in November 2023
Reviewed: 25 October 2023
Constantin
RomaniaNice, quiet, clean hotel with a very good location. There is a restaurant downstairs were you can have very tasty steaks. Walking distance to the beach. Friendly, efficient staff.
Stayed in October 2023
Reviewed: 21 October 2023
Sayeed
IndiaLocation
Stayed in October 2023
Reviewed: 29 August 2023
Mehmet
NetherlandsLocation is best you Couldnt find better location than this.
Stayed in August 2023
Reviewed: 11 May 2023
Giovanni
ItalyOur room had a bit of a bad smell
Cute studio with nice shower and very close to the beach.
Stayed in April 2023
Reviewed: 12 March 2023
Steven
United KingdomIf I could find any criticism, the bed was a little hard but still comfortable. Was to close to Mollys Irish taven serving Guinness which I spent a small fortune on ( Joke )
Everything. The location was right in the centre of all the action. Yet situated at the end of a very quite road. 7 undisturbed nights. Room 22 had a lovely balcony with many plants . The room was bright and airy. Very clean with the room made every day. The owner & staff were so friendly and helpful. We requested a hair drier and a 2nd set of keys which were brought to our room within an hour. The hotels restaurant was beautiful, the ambiance was so nice as was the food and service. To sum up. Faultless & will definitely stay here again.
Stayed in March 2023
Reviewed: 23 February 2023
Richard
United StatesThe shower water could have been warmer in room 22.
Many evenings it rained so I had dinner there. The tenderloin cooked medium rare was tender and delicious. I also liked the IKEA style meat balls with lingnon berries with mashed potatoes and gravy.
Stayed in February 2023
Reviewed: 24 October 2022
Rachel
AustraliaNothing.
Excellent location. So close to the beach and the heart of town. Literally a minutes walk to the beach and 2 minutes to the Main Street where all the bars are. Very good restaurants at the doorstep.
Stayed in October 2022
Reviewed: 4 September 2022
Dale
AustraliaPerfect location.
Stayed in August 2022
Reviewed: 3 August 2022
Sanchez
South Koreaexcellent facilities in a very good location. The owner is extremely friendly and welcoming. I’ll definitely be staying here again.
Stayed in August 2022
Reviewed: 25 February 2022
Haitham
AustraliaI arrived at the hotel very tired from my trip to James Bond island, got inside the restaurant and didn't know whome I need to speak with, there are two women busy going around the tables at the restaurant. I thought I am at the wrong place. No one to receive me or even ask me what do I need, I finally talked to the older one, and asked is this Karlssons Hotel, she said yes and I replied Check in, then she said what?, I repeated the word check in slowly 3 times until she finally understood what I said. Then she asked in a not nice tone if I have booked already. Then I replied yes, I do have booking, then she asked me to wait for the other woman. While waiting I realised that they have steaks, I asked her if the steak is halal, she didn't even look at me, and brushed me off with her hand movement and saying No halal, literally at that point I just wanted to leave the hotel immediately as I felt not acknowledged and offended. For anyone who thinks that I am exaggerating, let me remind you that the CORE FUNCTION OF HOTELS IS HOSPITALITY, MEANING RECEPTION IS ALMOST EVERYTHING, STARTING BY GREETING THE CUSTOMER, talking nicely, giving the attention and always smiling. In Australia, rule number one in customer service is acknowledgement of customer. Well, I didn't get any of that in this hotel. I was right to book only one night as booking is not refunded, if I received a good treatment I'd have ignored any other flaw at this hotel but I just felt that I can't spend my money here, and I should spend them somewhere where I feel appreciated. So all in all, customer service they get F, for fail for the following reasons 1. Failing to acknowledge a customer and greet him with a smile and nice tone upon arrival. 2. Failure to respond politely and give attention to the customer inquiry. 3. Not even offering apology when I complained about this to the other woman. 4. No form of hospitality.
BalconyRoom size is good, good bathroom, I loved the terrace sitting outside. But if you want to know why I gave a low rating move to the next part.
Stayed in February 2022
Reviewed: 12 July 2023
Kartavya
IndiaThere are no comments available for this review
Stayed in July 2023
Reviewed: 30 May 2023
Martin
United KingdomThere are no comments available for this review
Stayed in April 2023
Reviewed: 25 February 2023
Al
United StatesThere are no comments available for this review
Stayed in February 2023
Reviewed: 10 December 2022
There are no comments available for this review
Stayed in December 2022
Reviewed: 24 January 2022
Stephanie
LuxembourgThere are no comments available for this review
Stayed in January 2022
Reviewed: 26 November 2022
Pierre
BelgiumThere are no comments available for this review
Stayed in November 2022
Showing 1 – 18
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