Garden maintenance

Great location Good pool Clean room Friendly staff Plenty of food with a good variety

Stayed in May 2024

Hotel is a bit old they need to renew some things

It’s my 3rd time in the same hotel and as usual the staff are amazing very friendly and nice specially Mrs.Lucky at the front desk she is very professional and nice … I had problem with my booking and she helped me and fixed it so fast so professional without even waiting or feel it … thank you so much

Stayed in May 2024

though an old property feel, it could've been a little more clean.

amazing location amazing shower

Stayed in April 2024

It’s in excellent location, right in the middle of Patong town.

Stayed in March 2024

Breakfast options have dropped drastically since our last stay. Needs more western choices. Didn’t like the fact that guests both sides of us were smoking drugs day and night . Room wasn’t cleaned until late afternoon, one time was nearly 6pm! Driver that they supplied to drive us to airport was crazy and scared daylights out of us. Doing 120 in a 50 zone. Hubby had to ask him to slow down!

Have stayed here before as the location is perfect.

Stayed in February 2024

nothing

Location, staff, room

Stayed in February 2024

The bed was so hard it felt like a slab of rock with a sheet on it. I asked for a topper and it was so hard I thought it was not added. After pulling off the sheet I saw that they put what appeared to be a roll away mattress on top, which was also extremely hard. If you like an extra firm bed this might not be an issue. The property has a beautiful pool area, very large. What it doesn’t have is seating or umbrellas. The pictures in the website does not reflect reality.

It’s a beautiful property. The roof top restaurant was excellent

Stayed in January 2024

Breakfast could have been been better for the price

Location

Stayed in October 2023

everything

Stayed in November 2023

The Superior room we had booked was pretty basic, and the porters told us it was due to be redecorated, we asked for a better room which reception were kind to do and did not charge us for the better room. I would suggest your description of Superior is changed to "Basic"

We asked for a room upgrade as the "Superior" room was pretty naff! We were given a "De-Luxe" room in the main hotel which was far better. So in your description tyou need to differentiate between a superior and a de luxe room a bit better! There were two pools, the main one adjacent to the hotel was little used possibly because it was not in the sun most of the day which suited a lot of people because the sun is very intense, however there were only a few sun beds and more were needed. The breakfast spread catered for may nationalities and was adequate without being special.

Stayed in November 2023

The old style resort beautiful interior the breakfast 5star staff very nice

Look very nice breakfast fantastic staff very good there was only one problem there steak restaurant the restaurant was beautiful but there steak they cook very poor it was so bad you had a job to eat it.one would have to say the chef was not even a cook they had no idea how to cook it sorry

Stayed in November 2023

Ran out of towels at pool and it was low season and the creepy men filming ladies swimming in the pool

Close to Patong’s night life

Stayed in October 2023

The room could of been cleaner,also when it rained the rain came in where the sliding door was.

The location is fantastic so close to everything, The breakfast was great so many options.

Stayed in October 2023

I prefer a Pool view room with elevation so I can open the Balcony Door to get fresh air, when I sleep but this time my room was a ground floor garden view room which if you leave the door open you got Mosquitoes through the open door which is warned by the hotel on the door.

The Breakfast Buffet had great selection of food. The Pools were clean with great service offered for Dining and beverages. The location has always been superior to most other hotels. Security is excellent.

Stayed in October 2023

Perhaps a bit more variety at breakfast

Great location close to Bangla Rd and central to shopping centre

Stayed in August 2023

No outlook

The pool

Stayed in August 2023

Very noisy with hotel doors banging day and night along the corridor.... very difficult to sleep

Location and the pool

Stayed in August 2023

bath very difficult to get into.

Stayed in August 2023

Bed was bit hard

Friendly staff nice pool

Stayed in August 2023

Many properties are being renovated at Patong at the moment including Jungceylong Shopping Centre. Would be timely to build a pedestrian only over the roadway bridge around that area sometime soon as crossing that busy main road can be difficult.

Stayed in a low-rise, traditional style room, clean bathroom with bath and effective air-conditioning. Excellent wifi. Appreciated umbrellas in our room as we experienced heavy rain at times. Also appreciate notice on glass balcony doors to say keep doors closed as mosquitos will enter your room (at night). Welcoming and attentive staff. Observed lots of cleaning happening in common areas. Particularly well maintained grounds with kids club cute areas to appeal to children. Best feature at breakfast were cooked to order eggs. Good opportunity to try Asian dishes available. Relaxing environment around rear pool.

Stayed in August 2023

Loud noise from Banga Road

Beds, food and the rooftop dining room

Stayed in August 2023

Location was great, close to beach, short walk to Bangla Rd, close to shopping. Staff were fantastic and friendly. Rooms were large and clean, bathrooms were spacious and shower was excellent

Stayed in August 2023

I love this place. Have been staying here for nearly 20 years. .

Position amazing, staff amazing, loved breakfast. Location is fantastic three exits . One to Bangla rd, one to the beach and one to juncelong ( wrong spelling)

Stayed in July 2023

Nothing.

It’s location. But also nice and quiet. Goood pools roof top restaurant etc. good pricing.

Stayed in August 2023