The buffet breakfast was horrible. Even the omelettes were unseasoned and not cooked through. The options were very limited. Even coffee was just instant packet coffee and steamed rice and boiled plain noodles were the main dishes. Basic salt and pepper was also unavailable in some of the tables. No vegan or vegetarian options as well.

The room was decent sized with a good courtyard view and enough sunlight. The bathroom was clean and big as well. The access to beach was very easy as well. The location was decent too. The pool was good as well. Public washroom was available to wash off the sand and pool water with a proper shower area as well. The amenities were good too.

Stayed in May 2024

The only thing that let this place down is the lack of a bar and food offer on a night. The restaurant served breakfast but was then closed for the rest of the day.

Nice resort, right on the beachside and a 10 minute walk to the main area, rooms are clean and with good air-conditioning.

Stayed in February 2024

The bungalows were ridiculously noisy, our neighbours kept us up two nights in a row the bungalows shared a door with the next neighbour so it was as if they were in the next room, came home at 2/3 am in fairness the porter did go down on the second night when I complained. The bathroom smell was really bad the worst I’ve experienced in Thailand, smell of sewage when using the shower. The bed was so uncomfortable it was like sleeping on a pile of bricks (no joke it was like a plank of wood) lots of c chlorine in the pool. I would never stay here again and it’s a shame because the location is so good and t he staff are very helpful and kind.

The pool was amazing, by the beach, it was in a quiet area on the island, walking distance to everything, staff were so kind and helpful and brought fresh towels and water everyday

Stayed in February 2024

Poor selection of vegetarian dishes for breakfast

Nice surroundings, lovely beaches close by, nice swimmimg pool, adorable cats

Stayed in December 2023

No intercom to call for anything if required Only 2 bottles of water provided & if needed , have to fill these bottles by ourselves from the water at reception

Location Swimming pool

Stayed in October 2023

Dinning hall staff

Room, beach area & swimming pool

Stayed in October 2023

Don’t provide sun beds on the shaded decking my beach anymore. And pool area needs a bit of TLC. We were just before high season so we understand about the blue bed curtains not being up.

We have stayed here twice now and really pleasant both times. Perfect location by white sand beach, really comfortable and accommodating when we had sickness and needed to have longer to check out! Pool is lovely and breakfast tasty and nutritional.

Stayed in October 2023

The aircon didn't work during the night, just during the day, we couldn't sleep well any night. To long way to get in to the rooms, they should open one side to get quick access. The staff no very communicative, they didn't tell us that the hostel has transfer services to carry baggages from the ferry, and we noticed the last day that they have beach towels for the guests.

Perfect swimming pool. Beautiful rooms and bathrooms. Good breakfast with amazing view to the beach.

Stayed in September 2023

My hair dryer didn’t work and Mums shower didn’t get hot enough but our rooms were onmedted so she could use my hot water and I could use her hairdryer

Was really nice People were friendly, professional and breakfast was great and changed daily

Stayed in September 2023

Pool area fantastic. Bfast poor. Bedroom ok. Staff on the reception super good. And the porter pulling our luggage for +/- 2klm to the hotel and back two days later for the ferry He was absolutely super helped us onto the ferry. My husband has poor sight and is 83 years old I will be eternally grateful for his help.

Stayed in September 2023

Staffs behaviour especially receptionists. Breakfast is okay

Location

Stayed in September 2023

We booked a luxury twin bungalow, luxury it was not with a dirty shower tray, the shower water smelt of rotten eggs, chipped broken furniture. I did something that I've never done before I went straight to reception to complain. The receptionist was very nice and explained that it is old and luxurious here? We were moved to another room upstairs that looked like it had been cleaned but empty for a long time. We had to ask for the toiletries that were supposed to be there. We had cockroaches in the room and asked for spray It's not luxury with broken beds, sideboards and cockroaches. I am a housekeeper and the first bungalow was less than standard and the second room was above standard but certainly not luxurious. The breakfast was disgusting and cooked food was in warming trays and for the price I expected freshly prepared food not rubber eggs and warm milk. It was worse than school dinners! The room we were moved to was much better. We weren't the only guests complaining about the standard of these luxury bungalows. We were very disappointed in our stay here sadly.

The staff were nice.

Stayed in September 2023

Water leaking from back of toilet. Air con was very loud. My husband and I both got sick. The only thing we both ate was the breakfast. No one signed us in at breakfast. Hand sanitiser in restaurant would be a good idea. Staff at breakfast were lying around on their phones. Not a great look.

Pool was nice. Beach was clean and right out the front of hotel. Staff at reception and house keeping were friendly. Room was made up very quickly.

Stayed in August 2023

Breakfast was disappointing. I only ate once. Not much choice. The hotel resort is a bit ‘tired’. It’s OK, but thank goodness for the pool. It’s a bit of a walk from the pier. But they can help porter the luggage if you need it. The island (apart from the view at the top) is a bit of a disappointment. Beaches weren’t nice when you got close up. Maybe the snorkelling is good, but I didn’t fancy going in the water.

The hotel resort is on the edge of Ton Sai town so doesn’t feel overwhelmed by the town resort itself. This is good because the town isn’t much to write home about. We had a bungalow, which was basically a large room with a bed, a small dressing area and a shower room at the back. There was a veranda, but the view wasn’t worth it. The resort hotel itself is tidy, is located near a nice looking beach, and has a very nice swimming pool / pool area. That is the best bit. Reception staff were helpful and welcoming. They do laundry too.

Stayed in August 2023

The bathroom is very old and it was dirty when we got there. And the staff never cleaned the bathroom during our stay. It’s also a little far from the restaurants in phi phi.

Clean private beach access. The swimming pool was also great.

Stayed in August 2023

Bathrooms were old and not so clean

Rooms were clean Breakfast was good Pool was good

Stayed in August 2023

Bathroom fixtures (toilet/shower) weren't working properly, but were fixed quickly when notified.

Wonderful hotel, great location - 10mins walking distance to the port and markets. Very clean. Breakfast covered everything you'd need.

Stayed in July 2023

Excellent location on quiet end of beach. Staff lovely. Bathrooms old and not always working perfectly, but any faults reported are fixed immediately.

Stayed in July 2023

Bedroom was not as nice as the rest of the resort. it was grubby and there were a lot of bed bugs.

On the beach, helpful staff, lovely swimming pool area.

Stayed in July 2023

Needs some repairs

Good

Stayed in June 2023

Location and defining pool

Location was amazing, bang on the beach

Stayed in May 2023

Location and very helpful staff

Stayed in June 2023

pool was dirty, breakfast was very basic and the staff at the restaurant were not friendly whatsoever, standing around on their phones, wouldn’t smile or even say good morning in return.

Location was awesome, rooms were clean, awesome pools with view, desk staff were very friendly and helpful,

Stayed in June 2023

good location, quite place with good site beachfront

Stayed in May 2023