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Reviews of Phi Phi Natural Resort-SHA Extra Plus 4 stars

53 Moo 8 Laemtong, Phi Phi Island, Ao Nang, 81000 Phi Phi Don, Thailand

#40 of 110 hotels in Phi Phi Don

Guests' Choice

Review score

Based on 296 hotel reviews

7.8

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.1

  • Location

    8.2

  • Facilities

    7.6

  • Staff

    8.6

  • Value for money

    7.4

  • Free WiFi

    7.2

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Showing 76 – 100

  • Reviewed: 29 December 2022

    8.0
    Good place for a getaway of 1-2 nights
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night

    The room couldn't be locked: it took an hour to get the issue fixed. Breakfast was poor: has little variety and food gets refilled pretty late.

    Great hospitality: we were welcomed with a drink and refreshing towel. Well-maintained location with lots of small villas and pools. Staff is ready to help you arrange boat trips and answer all your question. Room is pretty spacious and clean. Good option for a day or two

    Stayed in December 2022

  • Reviewed: 24 December 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Cottage
    • Stayed 3 nights
    • Submitted via mobile

    The bar and restaurant close to early. The staff didn't understand English well, so our orders got messed up a few times.

    The cottage deluxe was very nice

    Stayed in December 2022

  • Reviewed: 20 December 2022

    7.0
    Overall good I recommend this resort to anyone.
    • Leisure trip
    • Couple
    • Mountain View Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast can be a little bit better. When I mean better is in the sense of more food to choose from. Also tv channels not much to choose from. When you are in an island where the only one out to the nearest town is by boat. You should have more channels to choose from. As for the staff ( employees ) they are awesome. Everyone 👍👍👍❤️❤️❤️ Thanks

    Stayed in December 2022

  • Reviewed: 29 November 2022

    8.0
    Resort in beautiful, peaceful and remote place.
    • Leisure trip
    • Couple
    • Superior Cottage
    • Stayed 4 nights
    • Submitted via mobile

    I wish water in the room was provided for free or relatively normal price. while we had to pay 80 baht for 500ml bottle of water. the hotel beach serves as a boat parking and delivery place at the same time which makes access to the water and chilling at the beach less enjoyable.

    Resort is placed in a very remote, quiet and green place surrounded by nature and see. Bungalow was comfortable size. Staff was super helpful and nice.

    Stayed in November 2022

  • Reviewed: 13 November 2022

    9.0
    Gorgeous gardens, great views and privacy in the best location on Phi Phi
    • Leisure trip
    • Solo traveller
    • Deluxe Cottage
    • Stayed 4 nights
    • Submitted via mobile

    Like much of thailand the resort was still im post-COVID recovery and some services/areas are still in hibernation.

    Location was perfect. Gardens and landscaping are clearly a work of love are are some of the most perfect I’ve seen on the islands. Privacy and space between the bungalows.

    Stayed in November 2022

  • Reviewed: 13 November 2022

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Mountain View Room
    • Stayed 5 nights
    • Submitted via mobile

    Staff is really helpful! Position on the calm part of Koh Phi Phi is great and really relaxing. You can take a longboat at any time to go downtown.

    Stayed in November 2022

  • Reviewed: 12 November 2022

    8.0
    Jungle retreat
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    the bed is very stiff and uncomfortable, geckos are very noisy, occasionally a huntsman spider or a red tailed ratsnake on the porch :) there were no vending machines as advertised but maybe we were too early for the season. Also there is no one at the reception after 7:00, only security. Also the rooms are faaar away

    the resort is located at the end of the island in a small jungle well maintained. we loved the view, pool, staff. We were upgraded to deluxe and superior cottages.

    Stayed in November 2022

  • Reviewed: 8 November 2022

    8.0
    good
    • Leisure trip
    • Couple
    • Mountain View Room
    • Stayed 2 nights
    • Submitted via mobile

    great infrastructure. small cottages in a resort near the beach.

    Stayed in November 2022

  • Reviewed: 11 October 2022

    9.0
    Lovely resort with an amazing staff
    • Leisure trip
    • Family with young children
    • Superior Cottage
    • Stayed 1 night
    • Submitted via mobile

    The bed was hard and uncomfortable, but I guess these are the beds in Phuket and Koh phi phi because I visited several hotels there who had the same problem.

    The staff was absolutely lovely. Bank and Louise really made us feel welcomed and were super nice. The food and cocktails at the restaurant were great. The room was big and clean.

    Stayed in October 2022

  • Reviewed: 29 August 2022

    9.0
    Amazing place!
    • Leisure trip
    • Couple
    • Superior Cottage
    • Stayed 2 nights

    X

    Great location and lovely staff!

    Stayed in August 2022

  • Reviewed: 7 July 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Mountain View Room
    • Stayed 4 nights
    • Submitted via mobile

    Needs a remodeling/update, very old fashioned infrastructure. we were the only one staying there (we and other 3 persons) so there was no buffet at breakfast.

    staff kindness and attention to everything.

    Stayed in July 2022

  • Reviewed: 19 April 2022

    8.0
    So relaxing in nature
    • Leisure trip
    • Couple
    • Two-Bedroom Pool Villa
    • Stayed 3 nights
    • Submitted via mobile

    The pillows. They were very uncomfortable, big firm blocks.

    Private pool with the view to the ocean was gorgeous. We spent so much time in there

    Stayed in April 2022

  • Reviewed: 13 March 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 6 nights

    Lovely resort. It was practically empty when we stayed there. Very clean nice resort with beautiful surroundings. You can use their sister hotel facilities too, only three minutes away. It has a viewpoint that you can watch the sunset which is beautiful.

    Stayed in December 2021

  • Reviewed: 20 February 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The Service was very good, specially the receptionist from the Philippines was always very empathic and helpful.

    Stayed in February 2022

  • Reviewed: 4 January 2022

    8.0
    In general it was great stay and basically I got what I expected to get.
    • Leisure trip
    • Solo traveller
    • Mountain View Room
    • Stayed 3 nights

    I would like more choices in the restaurant menu in regard to alcohol. What I found were just a few cocktails and two beers - Singha and Chang. Workaround - you can always visit restaurants in other hotels nearby at the beach, for wine and more. Another thing that can be improved is shower in the room. My shower had two heads - one fixed on the ceiling and another one on the flexible hose. But I couldn't figure out how to switch water from one to another, so used all the time only that one on the ceiling which was not always convenient.

    Location is fantastic right at the end of the beach on Laemtong cape. Far from the crowd and close to the nature and beautiful sea. Very relaxing place. All staff was really helpful. If you didn't book your boat back to Tonsai pier they will arrange all for you and it was really convenient in my case.

    Stayed in January 2022

  • Reviewed: 26 May 2024

    5.0
    Large beach-front hotel in a beautiful island location.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Pool Villa
    • Stayed 7 nights

    Most of my concerns are because we paid so much for 7 nights in a 2-villa property with a shared private pool (special birthday). Whilst this was spectacular on the surface, the rooms were really quite dated, the bathrooms very dark and the windows and doors did not close properly letting in the mosquitos. The internet to the TV kept resetting and one villa's AC was really poor (they tried to fix it - change a filter - but it wasn't any better and was told that they did not have fans to give out). The hotel was very large, but only the beach-front resturant was open, and they only had limited fans. It was pretty unbearable to eat without a fan, and my children couldn't cope. There was no service around the pool, the bar was closed. The shop was very basic so only pot noodles as an option if we wanted to stay in the AC. It was too expensive to explore further by boat as a family - it is far away. I knew this on booking, but wish we'd stayed on Long Beach upon refection. Although I complain about the mosquitos (I got eaten alive) my son was very distressed at the insecticide killing all the bugs that he was so looking forward to seeing).

    Lovely staff, especially the lady that everyone comments on. Picture perfect Thailand. Buggy service back to the room. Second private beach for snorkling was lovely. Main pool had a lovely view. Beautiful grounds.

    Stayed in April 2024

  • Reviewed: 5 May 2024

    5.0
    Okay… not great. Won’t stay there again
    • Leisure trip
    • Couple
    • Deluxe Cottage
    • Stayed 3 nights
    • Submitted via mobile

    There were no beach chairs or even an umbrella on the beach so you couldn’t lie on the beach without getting burnt to a crisp. Not enough space at the pool. Daily housekeeping wasn’t great. Never felt that the place was really cleaned.

    I liked that it was far away from the crowds

    Stayed in February 2024

  • Reviewed: 26 April 2024

    10
    Very relaxing i highly recommend it
    • Leisure trip
    • Solo traveller
    • Mountain View Room
    • Stayed 9 nights

    the wifi was not that goodbut given the remote location not surprising but given as to why you visit the Phi Phi Islands not a great inconvienience

    All good the beach was beautiful most excellent, the room was cool in very hot tempratures & breakfast was very good a good variety

    Stayed in March 2024

  • Reviewed: 2 April 2024

    10
    Far , quiet, relaxing
    • Leisure trip
    • Family with young children
    • Mountain View Room
    • Stayed 3 nights
    • Submitted via mobile

    If you want fun and party this place is not for you. 300 baht boat per person to get to the hotel from Tonsai beach not free pick up from hotel. If you are going to Phuket don’t book the speedboat because you will end up pay more and take longer than ferry because they will pick up from many hotel and squeeze ppl in the boat as much as they can.

    Beautiful privet beach, staff was super nice , breakfast was ok, ac work good, fire show at the beach some night, shuttle bus was quick, i loved my time there

    Stayed in March 2024

  • Reviewed: 9 March 2024

    5.0
    stressfull to say the least
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    too difficult to get a car to and from the room, and the car service stopped at 930pm which felt like we had a curfew. the staff at the breakfast restaurant walked around like security guards :/

    it was a nice view from the room

    Stayed in March 2024

  • Reviewed: 22 February 2024

    10
    Good and quiet location. Away from the tourist crouds. Lovely beach
    • Leisure trip
    • Couple
    • Mountain View Room
    • Stayed 5 nights
    • Submitted via mobile

    Food and drinks were a lot more expensive than in the phi phi town and not better quality

    Nice and quiet

    Stayed in February 2024

  • Reviewed: 19 February 2024

    10
    Highly recommend
    • Leisure trip
    • Couple
    • Superior Cottage
    • Stayed 3 nights
    • Submitted via mobile

    The rooms are not great unfortunately. I wish the rooms matched the beauty of the resort.

    Beautiful resort. The effort on the cleaners and nature was amazing. Most beautiful places i ever visited

    Stayed in February 2024

  • Reviewed: 14 February 2024

    10
    Everything was well handled with our transfers and it was a very relaxing place.
    • Leisure trip
    • Couple
    • Superior Cottage
    • Stayed 3 nights
    • Submitted via mobile

    Lots of trash. Which is clearly a bigger problem than just this resort.

    Beautiful property, lots of little hang out nooks.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    6.0
    Beautiful resort …. Shame about the atmosphere!
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    We have been in Thailand travelling for the past month. . Each place we have stayed was quirky and fun. This resort felt like the Thai had been taken away and Thomas cook (broached travel company) had taken over …. It lacked atmosphere!

    The property location was lovely and we had amazing balcony over looking the sea., they met us off our boat. It couldn’t be easier.

    Stayed in February 2024

  • Reviewed: 5 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Cottage
    • Stayed 2 nights
    • Submitted via mobile

    The getting there no one told us sbout ferry drop off then getting another boat to hotel long hot trip

    The views and hotel amazing x

    Stayed in February 2024

Showing 76 – 100

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