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Reviews of Phitharom PP Resort 3 stars

51 Tonsai town, Moo7 Aonang, Muang, Krabi, 81000 Phi Phi Don, Thailand

#100 of 109 hotels in Phi Phi Don

Guests' Choice

Review score

Based on 109 hotel reviews

6.1

Score breakdown

  • Cleanliness

    6.2

  • Comfort

    6.3

  • Location

    7.6

  • Facilities

    5.9

  • Staff

    8.1

  • Value for money

    5.8

  • Free WiFi

    4.2

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Showing 1 – 25

  • Reviewed: 7 March 2024

    5.0
    Ok stay, only the smell was awful.
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Smell was awful

    Very central. Guy in the reception was very kind and nice. He deserves a raise

    Stayed in February 2024

  • Reviewed: 22 February 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Great place , the bungalow seem like it was rocking all night. Long stairs to get to the room but besides that was a great place with some space and great stuff

    Stayed in February 2024

  • Reviewed: 6 February 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Loud music from the beach

    Nice staff

    Stayed in February 2024

  • Reviewed: 30 January 2024

    6.0
    Ok, old setting to renovate, but should be cleaner. At our case was overpriced, like double for sure
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No soundproofing at all, mosquitos. Bring your own repellent spiral and earplugs

    Location, views, spacious room and terrace

    Stayed in January 2024

  • Reviewed: 9 January 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 6 nights

    the rooms don't have any acoustic and preparation to be shared. It looks like sharing a house with strangers.

    So expensive for what it is and be aware of the stairs!! We had to change rooms 3 times. First they gave us a room with a door separating the next room (it was made to be a family room, but they sold it separately), we could hear everything, and the door didn't look properly, so was vibrating the whole night. After the complaint, they put us in the "double room" which is located on the lower level, so you can hear people walking in the room above. Unfortunately, there was a group of 6 teenagers staying above us playing, dancing, and getting ready and with each step we fell into our room shaking! We couldn't rest at all... So we moved to another room in which Luckily there were quiet people upstairs making minimal noise. the staff was helpful and tried to accommodate us in better room, however it is not a relax place.

    Stayed in January 2024

  • Reviewed: 4 January 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    100-150 stairs to get to the rooms, no telephone in the room so if you need anything you need to go all the way down and up again, wifi pretty bad, no safe box in the room, lots of mosquitoes in the rooms. Toilet and shower old, in general the rooms are old, need renovation, they only give you one key(card) so when you go back home the room is boiling hot. Bed were pretty uncomfortable.

    Location was good, staff very helpful with your luggage and those stairs.

    Stayed in January 2024

  • Reviewed: 27 December 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Super Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in December 2023

  • Reviewed: 20 December 2023

    7.0
    Location and staff
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom is not clean

    Location is good near view point 1 and beach, staffs are very kind and helpful, view of the room is incredible

    Stayed in December 2023

  • Reviewed: 20 May 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Low water pressure from the shower and cold water. The water temperature was not adjustable. Also aircon didn't work properly. If it's on, the room will turn into a freezer, if you turn it off it's too hot. The pool outside was very small. Nobody seemed to use it.

    Nice view from the top rooms (worth getting up thousand steps) and good wifi. Rooms were cleaned daily. Staff was friendly.

    Stayed in May 2023

  • Reviewed: 9 May 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night

    There were no hot water

    The scenic view from bungalo

    Stayed in February 2023

  • Reviewed: 18 March 2023

    5.0
    Lots of work to do, I hope they manage to make it lovely.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The property is run down, but they are trying to make improvements. The Pool was unusable due to it being green, if they pool and pool area was better we would of been more comfortable. we had to use the beach.

    The property is in a central location, the rooms themselves are very high up a hill, so be able to walk. it didn’t bother us views were lovely. Bed and bedding were comfortable.

    Stayed in March 2023

  • Reviewed: 17 February 2023

    7.0
    the stay was peaceful and the hotel is trying to recover from pandemic, i recommend the owner to be more friendly with t
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    the towels and bed sheets were old but I understand that the hotel went through hard times during pandemic and trying to recover

    the price was reasonable

    Stayed in February 2023

  • Reviewed: 9 February 2023

    6.0
    great location but facilitates are basic
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    very basic facilities, especially the shower

    excellent location

    Stayed in February 2023

  • Reviewed: 4 February 2023

    5.0
    Just book somewhere else !
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Wished i was reading ratings before booking, but i was in a hurry... room is WAY too expensive. Paid ~ 85eur per night, which is ridiculous. This room max worth 25-30. first evening, shower didnt work. I told reception and roomboy came up, tried 10min, no success. Suddenly shower worked, but cold only. He asked: ok? I was like: Oo no ? Dayum it 85eur/per night i expect some warm water in the shower. 5min later he somehow got warmwater running but still only a small amount of water coming from the shower.... There was a closed door in my room secured with some screws, which i wondered, what was behind. I figured, that the next bungalow is behind so i left it closed and put some tp in the big crack, bcuz other guests had a perfect view in my room. 2nd day when i tried to sleep, there was a big bang and suddenly a dude and his dudette standing in my room. He curiously ripped that door open, she was embarrassed, and he was sorry and whished me a good night closing that strange door again. Ohhhboyyy... They didnt have bag pickup from the pier like almost every other hotel on the island - u have to tell them beforehand if u like to have ur bags picked up... Oh man.....Room was old and pretty worn down, beds are hard. U can hear every word and every step from ur neighbor. Sunloungers at the pool were old and brittle, didnt use them. Reception is closed at 9pm and open at 8am i guess. Im a fit dude 41y but climbing those steep stairs every day 3-4times is exhausting, though u get used to it - just book somewhere else. Seriously !

    Staff was friendly and helpfull. Roomboy brought fresh towels and water every day, even though i didnt needed them. Carried heavy bag and flew up the stairs which was impressive. The view is nice, from my room i could see the whole island. Could play loud music since almost no guests there. Every night loud bassheavy music from slinky beachbar and ibiza house which was cool. Sometimes until 0200am. The pool was relatively clean. The room was relatively clean. not too many mosquitos when i was there. In the room were 2 mosquitonets, which tell a different story.

    Stayed in February 2023

  • Reviewed: 7 April 2024

    10
    The best value trip and most beautiful night I’ve had in my life. Thank u so kindly!
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Some pens and paper for convenience

    Best location on the whole island

    Stayed in April 2024

  • Reviewed: 5 April 2024

    3.0
    Won’t recommend for others
    • Leisure trip
    • Group
    • Quadruple Room - Bunk Bed
    • Stayed 1 night
    • Submitted via mobile

    Old building structure and not a good smell when entered the room

    Stayed in April 2024

  • Reviewed: 23 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Amazing location! Great pool, the room was on the top floor, a bit challenging all the time to go up and down the stairs, but the room has a crazy view of the area, overall everything is fine

    Stayed in March 2024

  • Reviewed: 14 March 2024

    1.0
    do your self a favor and avoid
    • Leisure trip
    • Couple
    • Super Deluxe Double Room
    • Stayed 3 nights

    Bad location, very dirty, smells bad, AC not really working, too many stairs water smells funny, too expensive for what you get

    The only thing I liked about this place was leaving.

    Stayed in February 2024

  • Reviewed: 5 March 2024

    8.0
    A secure property with everything in close distance
    • Leisure trip
    • Group
    • Quadruple Room - Bunk Bed
    • Stayed 2 nights

    The lighting was poor, we couldnt sleep during the day time

    The Bunk Bed situation

    Stayed in March 2024

  • Reviewed: 21 February 2024

    3.0
    Mixed Bag Experience
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    While our stay at the hotel had some highlights, such as its convenient location, we encountered several drawbacks. The salty water for showering was unexpected and unpleasant. Additionally, the abundance of stairs made navigation challenging, especially with luggage. The persistent bad smell was off-putting, and the early check-out time of 11:00 am felt rushed. Furthermore, the weak wifi hindered our connectivity, and the outdated bathrooms left much to be desired in terms of cleanliness and functionality. Overall, while there were some positives, these issues detracted from our overall experience.

    The view is outstanding and the staff is very friendly, also the rooms is so quite no noise’s surrounding. Moreover, good location.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    1.0
    Worst accommodations during our month long stay in Thailand. This place stinks, literally.
    • Leisure trip
    • People with friends
    • Quadruple Room - Bunk Bed
    • Stayed 5 nights
    • Submitted via mobile

    The bungalows and stairs are falling apart. The room was filthy. The bathroom as well. There were food stains on the furniture and the bathroom smelled of sewage. The beds were hard as rocks. The worst part of it all was the open sewer line that runs the entire length of the property. It literally smelled of feces all day and night even up the hill at the bungalows. The smell was so bad that it would make you gag whenever you left the room. We ended up cutting our stay short by two days because we couldn’t stand it anymore. It was absolutely disgusting. This place is in no way a “resort.”

    Stayed in February 2024

  • Reviewed: 20 February 2024

    2.0
    Glad for a sort stay…
    • Leisure trip
    • Solo traveller
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Too old, with such expensive fare the owner charge, they could renew the property.

    Pretty old resort, super expensive for what it as to offer. Staff are super friendly.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    4.0
    Overpriced
    • Leisure trip
    • Couple
    • Super Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms bedsheets were sandy and not clean. The bathroom had a pungent smell and was not clean. Be prepared to go up a lot of stairs our room was at the very top.

    Good view from the room and staff carried bags up.

    Stayed in February 2024

  • Reviewed: 5 February 2024

    8.0
    Great
    • Group
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The smell but the property can’t do nothing about it and you have to walk a 1000 stairs

    I liked the view and the location

    Stayed in February 2024

Showing 1 – 25

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