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Reviews of Phuket Marriott Resort and Spa, Nai Yang Beach 5 stars

92, 92/1 Moo 3, Baan Na Tai, Naiyang Beach, T.Sakoo, A.Talang,, 83110 Nai Yang Beach, Thailand

#11 of 54 hotels in Nai Yang Beach

Guests' Choice

Review score

Based on 368 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    7.8

  • Facilities

    8.9

  • Staff

    9.3

  • Value for money

    8.2

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 2 May 2024

    10
    The best staff ever
    • Business trip
    • Couple
    • Beachfront Villa, Villa, 1 King, Plunge pool
    • Stayed 14 nights
    • Submitted via mobile

    The staff made the stay the rooms were good and the views were fantastic

    Big Fish was brilliant the food was amazing and the staff were the best I have ever encountered and have eaten all around the world joey and his team would would wipe the e floor with any restaurant in uk

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Deluxe Room, Guest room, 1 King, Balcony
    • Stayed 1 night
    • Submitted via mobile

    Just that we didn’t stay longer:)

    Everything!

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    A brilliant hotel - fantastic location and amazing staff.
    • Leisure trip
    • Couple
    • Deluxe Room, Guest room, 1 King, Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Nothing it was all good.

    It’s in a great location with all the facilities we needed and great customer care.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premium Pool View, Guest room, 2 Double, Balcony
    • Stayed 5 nights

    The Pool was

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    Lovely stay near
    • Leisure trip
    • Family with young children
    • Two Bedroom Suite, 2 Bedroom Connecting Suite, Balcony
    • Stayed 4 nights

    the fact that you need to climb stairs to reach to your room. the rate is too expansive keeping in mind that you can not use the beach of the hotel due to the Tide. and there is no Gard or sign to warn you to walk to reach the water which far far far away from the Hotel which I found unsafe for the guest

    beds were comfortable , the swimming pool and the breakfast were amazing.

    Stayed in February 2024

  • Reviewed: 13 March 2024

    10
    Beautiful property and amazing service
    • Leisure trip
    • Family with young children
    • Beachfront, 2 Bedroom Villa, Ocean view, Private pool
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful property and amazing service

    Stayed in March 2024

  • Reviewed: 10 February 2024

    9.0
    Fabulous, as you would expect.
    • Family with young children
    • Premium Pool Access, Guest room, 2 Double
    • Stayed 1 night
    • Submitted via mobile

    Instant coffee, powdered milk and a kettle for morning coffee in the room. First world problem, I know.

    Everything, as you would expect. Reasonable food and beverages prices for a top brand hotel.

    Stayed in February 2024

  • Reviewed: 8 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Room, Guest room, 1 King, Balcony
    • Stayed 2 nights
    • Submitted via mobile

    We had a very nice stay, the service was perfect, staff were very willing to help. The rooms were clean, food was great.

    Stayed in December 2023

  • Reviewed: 7 January 2024

    8.0
    Good stay, but some room for improvement.
    • Leisure trip
    • Couple
    • Deluxe Room, Guest room, 1 King, Balcony
    • Stayed 4 nights

    Quality of the breakfast not as good as on our first trip there. This was especially evident when trying to find any kind of sauce or spread (I could not see anything but butter, which I dont eat), tiny selection of cold cuts - both meat and cheeses. Coming from another European chain hotel down the road one could definitely see the difference. Dont take my scope as a complaint.. just saying there's room for improvement.

    This was our second stay at the Marriot. We liked the location and the size of the room (upgrade on arrival, thank you), but can't say we used the swim up or cabana as we prefer the beach. The beach right outside the hotel is all right but it's far better further down the road - we knew this, and did not bother us. In fact, a good way to burn some calories after breakfast. :). Attentive staff at breakfast, although a bit confusing system for ordering coffee and eggs.. Nice touch was the note from the management recognizing us as returning guests.

    Stayed in December 2023

  • Reviewed: 2 January 2024

    10
    Friendly helpful staff.
    • Leisure trip
    • Family with young children
    • Two Bedroom Suite, 2 Bedroom Connecting Suite, Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Beach water.

    Spacious room and balcony. Wide variety of breakfast and restaurant menu.

    Stayed in December 2023

  • Reviewed: 23 December 2023

    9.0
    The Marriot was the perfect getaway from the hustle and bustle it the city.
    • Leisure trip
    • Family with young children
    • Premium Pool Access, Guest room, 1 King
    • Stayed 3 nights
    • Submitted via mobile

    Delicious! A great variety!

    Stayed in December 2023

  • Reviewed: 18 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room, Guest room, 1 King, Balcony
    • Stayed 1 night
    • Submitted via mobile

    Our room was on the third floor with no elevator ... Quite surprising for such a hotel.

    Just one night before taking plane in the morning Well located

    Stayed in November 2023

  • Reviewed: 17 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Room, Guest room, 2 Double, Balcony
    • Stayed 4 nights
    • Submitted via mobile

    I wish there was handicapped accessible ways to get into the pool, Like a ramp. I got my son out by making him face the pool wall, then grab his legs and swing them out, as he lands on a towel I placed on pool edge. Also wheel chair signs for how to get to road that goes around the pool area. I walked him and wheel chair up and down stairs until someone told me about the road.

    We appreciated the kindness and helpfulness of Sai. She was so cute at the continental breakfast and my handicapped son feel so welcomed. The grounds were beautiful. The cleaning lady did such a great job cleaning the rooms and was such a kind and gentle person. The security nen at the beach were very helpful to me as I dragged my sons wheel chair back onto beach property

    Stayed in December 2023

  • Reviewed: 6 December 2023

    9.0
    Great resort with super relaxing vibes
    • Leisure trip
    • Family with young children
    • Deluxe Room, Guest room, 2 Double, Balcony
    • Stayed 2 nights
    • Submitted via mobile

    I would prefer to have better swimming pool for toddlers with easier access and more shallow. Also during our stay there was a low tide every day after 12pm so if you like to swim in the sea, it’s almost gone for the majority of the time. But itself beach is clean and beautiful.

    Clean, pleasant resort, very green and cozy. Not crowded and relaxing. Restaurants are good with delicious food and breakfast buffet is great. Staff is friendly and very helpful. I enjoyed to stay there and would definitely recommend it.

    Stayed in November 2023

  • Reviewed: 6 December 2023

    10
    Peaceful and Relaxing
    • Leisure trip
    • Couple
    • Deluxe Room, Guest room, 1 King, Balcony
    • Stayed 3 nights
    • Submitted via mobile

    This is not staff related but mosquitos was a big problem for me

    We were upgraded to another room which was excellent Richard at the reception was very good to find us what would make our trip more relaxing and enjoyable

    Stayed in December 2023

  • Reviewed: 6 December 2023

    10
    Best hotel ever
    • Leisure trip
    • Couple
    • Premium Pool Access, Guest room, 1 King
    • Stayed 6 nights
    • Submitted via mobile

    Everything. The breakfast is amazing. The staff is nice, friendly and they are always ready to help you. A lot of facilities to enjoy like spa, beach, pool, bars and restaurants. The massage worth every penny. From time to time they serve you fresh fruits on the beach, they have cocktail happy hours every afternoon and themed dinner nights at the main restaurant. Spacious room, bathroom with bathtub.

    Stayed in December 2023

  • Reviewed: 24 November 2023

    10
    Relaxing and amazingly great
    • Leisure trip
    • Couple
    • Premium Pool View, Guest room, 1 King, Balcony
    • Stayed 1 night
    • Submitted via mobile

    The food was amazing and the pool looking onto the beach was fantastic. Staff was super nice and friendly.

    Stayed in October 2023

  • Reviewed: 23 November 2023

    9.0
    Phuket was beautiful, people, food , culture amazing.
    • Leisure trip
    • Couple
    • Premium Pool Access, Guest room, 1 King
    • Stayed 7 nights
    • Submitted via mobile

    I think there should be more entertainment for the guests in the evening, like longer period for the musicians to play longer on the beach front & maybe an area for a Dj to play music for the guests who want to stay up a little later to mingle with the other guests in the hotel.

    Breakfast was delicious, so much choices & all the staff were excellent & friendly especially Bank thank you.

    Stayed in November 2023

  • Reviewed: 11 November 2023

    10
    Excellent place to stay value for money .
    • Leisure trip
    • Couple
    • Deluxe Room, Guest room, 1 King, Balcony
    • Stayed 1 night
    • Submitted via mobile

    Very modern up to date resort

    Stayed in November 2023

  • Reviewed: 21 October 2023

    9.0
    Short and sweet
    • Leisure trip
    • Couple
    • Deluxe Room, Guest room, 1 King, Balcony
    • Stayed 1 night
    • Submitted via mobile

    When we checked in, there was no one there to greet us to take our bags. There were only 2 bellboys and they were busy. Please relook at bellboys during check in time.

    The staff Food Beach front Cleanliness

    Stayed in October 2023

  • Reviewed: 11 October 2023

    10
    Vacation paradise
    • Leisure trip
    • Solo traveller
    • Deluxe Room, Guest room, 1 King, Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Nothing - wish I could have stayed here longer :)

    Such an excelent place to stay! Beautiful resort with stunning beach, everything is well thought through, staff are very nice and always there to help if you need anything, well planned activities so there is no need to leave the resort. Simply a paradise.

    Stayed in October 2023

  • Reviewed: 5 October 2023

    8.0
    Enjoyed a relaxing break at Phuket Marriot
    • Leisure trip
    • Family with young children
    • Deluxe Room, Guest room, 1 King, Balcony
    • Stayed 5 nights
    • Submitted via mobile

    The food wasn’t that great

    The location was good close to beach

    Stayed in October 2023

  • Reviewed: 5 October 2023

    8.0
    Enjoyed our stay at Phuket Marriot
    • Leisure trip
    • Family with young children
    • Deluxe Room, Guest room, 1 King, Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The food at the property wasn’t that good

    The location with great proximity to beach

    Stayed in October 2023

  • Reviewed: 21 September 2023

    10
    it is the our second time and it was great on both
    • Business trip
    • Family with young children
    • Deluxe Room, Guest room, 1 King, Balcony
    • Stayed 3 nights

    nothing

    beach and the river is amazing

    Stayed in August 2023

Showing 1 – 25

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