A bit aggressive monkeys hanging around. A little bit far from the center. There is a shuttle service that goes to the night market but the frequency can be better and maybe also adding a stop further on the way. Adding free drinking water in the pool area

The setting is beautiful. Great breakfast. Professional and friendly staff. Clean and quiet. A great pool to chill in

Stayed in April 2024

There was nothing to dislike

Beautiful setting and friendly staff

Stayed in April 2024

Nothing

I was very happy to stay in such a natural and beautiful place. Feeding the fish in the lake, the view of the monkeys was beautiful, and the place was comfortable. I was pleased with the staff's response to my request when I asked them to send some personal accessories that I had forgotten to an address in Thailand. They did not disappoint me and responded quickly. Thanks everyone.🫶🤍

Stayed in April 2024

Some parts look a bit outdated, our outside chairs were a bit damaged, they could have been changed. The pool temperature was too hot ( I didn’t know it was possible to say that but truly…)

Great hotel in a really quiet place, surrounded by a beautiful landscape. I really liked the breakfast with a large choice and bedrooms, the bed was really comfy. Super friendly staff.

Stayed in April 2024

The swimming pool is too deep to touch the bottom. Does have a little ledge fenced off for children to play in (very shallow)

Very friendly staff, lots of cheeky monkeys, free shuttle, nice cocktails.

Stayed in April 2024

Pool wasn’t clean at all like most pools in Krabi burning sensation on eyes.

Staff was extremely helpful, breakfast was okay with different meals everyday. Free transfer into town was very convenient

Stayed in April 2024

Great stay here. Rooms were clean and patio on the lagoon was nice to watch the monkeys play around on the roof. They are curious and will come down and check you out. The restaurant is pricey for the quality but the free shuttle will take you to the market for some amazing food.

Stayed in March 2024

I think they need to increase the shuttle times, they have a free shuttle to the town every two hours and I think it should be more frequent because it is a bit difficult to get to the town or to the beach.

The hotel is beautiful, the staff is amazing and the experience of being in the middle of the jungle is great. The breakfast was great. The swimming pool is amazing, and the view and surroundings are outstanding. There are too many monkeys in the hotel and one day I felt unsafe, I called the reception and they were kind enough to pick me up in my room.

Stayed in April 2024

Only provide 1 key, as we are 4 persons stay.

Big and clean room, and facing lake and pool view.

Stayed in April 2024

Nothing

Lovely stay here. Wish we had stayed longer than 2 nights. The shuttle service is very good and will save you money. Very friendly staff that made us very welcome. Monkeys were a highlight for us.

Stayed in April 2024

Absolutely no provision for food intolerances or alternative diets. Not even soy milk which is very common in Thailand.

Lovely hotel in a beautiful photogenic spot. Room was clean, comfortable and spacious. Staff were very friendly and helpful. There's a daily happy hour at the pool bar.

Stayed in April 2024

This property was the highlight of our trip. The room was lovely and the hotel was exceptional. The staff were extremely friendly and went out of their way to help us. The location was a short trip to the hustle and bustle of Aong Nang beach and there were free shuttles to and from the hotel. The hotel was quit and the surroundings beautiful.

Stayed in April 2024

Nothing to say; everyone was on top!

It was peaceful and welcoming. I especially enjoyed the view from our bungalow—a view of the lake with elephants taking a mud bath.

Stayed in April 2024

We had occasionally few ants getting into our room usually in the evening, but they naturally stopped after a few hours. Didn’t bother us much.

Hotel is surrounded by beautiful nature with river on one side and mountains in the back. Bungalows are very comfortable and has everything that you would require for your stay. We were pleasantly surprised that they had interconnected rooms, which was very convenient for the family of 4. Staff are very friendly and helpful. They assisted us a lot with helping to organise trips and taxi transfer. Good breakfast. Monkeys are amazing to watch in their natural habitat. We had a lot of fun. Just don’t feed them and don’t leave your stuff in the balconies 😁.

Stayed in April 2024

It was in a perfect part of the world . The views were sensational . It felt wonderful to be in nature . The staff were lovely and so helpful . The rooms were modern and really comfortable.

The Poonsiri Resort was a little piece of paradise in a spectacular setting . The tranquility of the surroundings in nature was perfect . It was great to see the troupes of monkeys arrive at 5.30 in the evening . We saw monitor lizards and even had a view of the elephants next door at the elephant sanctuary.

Stayed in April 2024

Not much I didn't like - only thing I would sad is that it would be good to have a little more music/ambience in the dining area.

What a gem of a place. Located a short car ride away from the beach and night market with lots of things to do in town. Hotel has a bus that takes you to the town and you can get a ride back - only thing is is stops early but the tuk tuk's are super cheap. Lovely surroundings - you get to see the elephants from the sanctuary being bathed, there are lots of monkeys hanging around. Pool is lovely and staff are happy to bring over drinks to you. Great sun loungers but the shaded ones are often taken early and people leave keeping their stuff there to secure it. Hotel are great as they have a policy if no-one has been around for a while, the stuff will be packed up for others to use. Good selection of breakfast, lunch and dinner options. Restaurant area could do with a little more liveliness, but still loved it there. So much so we extended our stay and then returned there when we came back from Phi Phi Islands. Had a family room that was split into 2 so we all had our own space. Really clean.

Stayed in March 2024

Lovely property! Beautiful rooms…right on the lake…Awesome views from the balcony…courteous and helpful staff, Prae, Jane, Nana and everyone…we were served a yummy welcome drink on arrival…one can see so much of wildlife here…from playful monkeys to super active fish to bathing elephants in the adjacent river and the singing birds…we loved our stay here…they provide free shuttle service every two hours to the Ao Nang area (which is very good for shopping and has a lovely night market too every evening…the breakfast was a lovely spread with fresh cut fruits and many hot dishes as well…Jane, at the restaurant made sure that we got something good in breakfast everyday as per our diet requirements (vegetarians, not eating egg as well)…we felt such a family like atmosphere at the resort…stayed here for three days and had a beautiful time…

Stayed in April 2024

Nothing really. Maybe a little maintenance in places but I am being very picky.

Great location next to the elephant sanctuary. Lovely rooms overlooking the lake. You can watch the elephants in the mangrove when they come down to bathe. The food from the restaurant was great quality and value. And all the staff were so helpful and friendly.

Stayed in April 2024

Room needed a little bit of attention, touch up on paintwork etc but generally good.

Very friendly and helpful staff Beautiful and peaceful location

Stayed in March 2024

Everything

The monkeys and the elephants next door where absolutely amazing

Stayed in March 2024

The bed was very very firm. That might be considered a positive by some people!

I travelled here with my 8 year old daughter and we quickly fell in love with the place. It's quite magical, a peaceful and quiet spot. The pool was a particular highlight. At nights, unbelievably, we had it all to ourselves and had refreshing dips before bed. The pool bar served the most incredible pineapple drinks, the best of our whole stay in Thailand. We also loved the roaming cheeky monkeys! It's right next door to an elephant shelter and one morning we wandered over to feed the elephants, an easy walk. So if you're not feeling energetic you can still do something fun and very convenient. The air conditioning was excellent and well needed! The scenery was simply stunning. The hotel did a free shuttle to the beach, and that was appreciated.

Stayed in March 2024

This was easily the best place we stayed in Thailand. The pool area and bar was relaxing and scenic. The breakfast was substantial and we quite enjoyed the food menu throughout the days (especially the mango sticky rice.) The shuttle into town was convenient and short, but we loved ending our trip with the quiet/remote spot Poonsiri provides. It was beyond relaxing and felt so luxurious, especially as a group of travelers in our 20s who are used to staying in hostels. Some reviews warn of the monkeys, and it's true they are definitely present. The staff does a good job of warding them off the community areas, but there was a time or two we definitely thought they were plotting, lol. Luckily they seemed to disappear at night, which is when we would've been creeped out. Overall, I would recommend anyone stay here. The staff is accommodating, the food is good, the pool bar is stocked and the location is breathtaking. The villas are also spacious.

Stayed in March 2024

Very nice hotel with bungalows located around the lagoon. Bungalows are a bit old, but they are clean. There are monkeys and sometimes you can hear them during the night, which didn't bother us. The swimming pool is nice, although the water was very hot. The personnel is very nice and helpful. The hotel is a bit far away from the city center to go by walking, so you always need a taxi to move around (only 10 min ride). The hotel offers a free shuttle at different times. Breakfast didn't have a wide range of options, although the quality was good, except for the free coffee. It was terrible. However, you can pay separately for a decent one. All in all we had a great time at this hotel.

Stayed in March 2024

N/A

This place was amazing, would definitely recommend. Beautiful location, food and cocktails are lovely. There is a regular shuttle service into the main centre. Me and my partner booked a private tour to emerald pool, hot springs and Tiger cave it was fantastic and great value for money.

Stayed in March 2024