Rooms were a little dated. Also they were not cleaned very well whilst we stayed. Staying on the beach makes it hard to not have sand in the room. But for a short stay it didn’t really matter so much.

Pool was fantastic. Location of the hotel on the beach was great.

Stayed in April 2024

The pool and the pool area needs renovation

Wonderful location Great stuff Great rooms

Stayed in April 2024

The bed isn't very comfortable, but the advantages outweigh the disadvantages. The room area is quite dark at night

The location is excellent, just a few minute walk from Phi Phi Harbor and conveniently close to the beach parties. It's surrounded by all the necessary services. The pool is stunning and clean. The breakfast is excellent and served by the beach.

Stayed in April 2024

MOSQUITOS. THE HYATT REGENCY PHUKET PROVIDED A PLUG IN MOSQUITO REPELLENT THAT KILLED THEM.

LOCATION, PROXIMITY TO THE BEACH

Stayed in May 2024

Pool staff and a guy close to the reception desk (probably reservation department)was very rude with us when we ask for 1 question

The location was pretty good Facilities were pleasant Room Modern and nice environment Lady from reception was very polite

Stayed in April 2024

Not really about the property but worth mentioning the Just other guests, assuming from israelí were quiet rude towards other so not nice in common areas like the pool etc.

Good location just walking distance from the beach, the staff is super helpful and friendly, the breakfast was delicious

Stayed in April 2024

Full hotel is closing by 7.30. No lights in walk ways and pool area.

Great location

Stayed in April 2024

The breakfast was not worth it, very average.

They have the most beautiful pool with a wonderful pool food and beverage service. They also have the best location in terms of closeness to the town , yet also far enough to be very quiet at night. The staff where amazing, we did not feel a hint of stress for our night stay on the island, everyone was 110% helpful in every situation.

Stayed in April 2024

The bed is really stiff, the breakfast was super basic, nothing suitable for babies And you need to replace pool towels in the reception on your own everyday which was pretty annoying.

The pool and the beach Breakfast location was wow They had a crib for the baby The room was ok, better than expected Great location! Not too noisy from the room

Stayed in April 2024

The room and location were amazing, but unfortunately the music from the near by beach club was very disruptive through the night. It was very loud and went on until the early morning, making it difficult to sleep. It’s not the resorts fault but definitely something to keep in mind if you’re planning to book here.

Stayed in April 2024

Not the most clean & staff are ok very busy hotel but still friendly. Bed like a rock.

Was ok, average .

Stayed in April 2024

Rooms were very old. Pool was extremely crowded with no available sun beds.

Rooms were a good size and location was very close to everything relevant on the island.

Stayed in April 2024

The property is just ok! Villa was not so clean and the breakfast have limited options.

The location and the staff!

Stayed in April 2024

Bathroom needs renovating. Not so clean. Bed is very hard Old..

The staff is lovely and kind. Location is great!

Stayed in April 2024

Best location Good breakfast Good pool

Stayed in March 2024

I wish the bed waa a bit softer.

I liked everything about this resort. The location and view are the best. Beautiful swimpools and spacious villas. The breakfast waa delicious and lots of options to choose from. I'd definitelly recommend this resort and I'd come back here next time.

Stayed in April 2024

No TV working and ac barely cools

Location and pool

Stayed in April 2024

The matress, felt like sleeping on the floor. The batroom it old and should be fixed.

Mostly the location.

Stayed in April 2024

The hotel has the potential to be amazing but needs a bit of love and maintenance. Rooms our really nice but the bed is so uncomfortable. Pool area is lovely but not very pleasant looking out over the messy un kept gardens. Heads up about the noise you’re next to slinky’s the crazy beach bar.

Stayed in April 2024

Beds were super hard, there was some mould in showers and property a bit tired but ok for money. Not enough sun loungers Togo around and people just leaving towels on them and not using. Grass is dead in centre lawn makes it feel tired/old. Don’t get the travel breakfast it’s not crash hot.

Right in middle of everything. Party to the right, shops to the left, but not overly noisy.

Stayed in April 2024

There were LOTS of ants in the villa

Location and space within the villa

Stayed in March 2024

I expected better cleanliness for the price paid, there were many cobwebs and heavy limescale on taps.

Location was great, on beach but also close to all local amenities.

Stayed in March 2024

Noice cancelling earplugs is a must, unless you want to listen to loud bass beats till 3 AM. Other option is to join the beach party and enjoy it.

I booked the villa with pool for one night. Rooms are big and spacious with very nice view, especially from the first floor. Pools is shared with other other three neighboring villas, but that's okay. Location would be fantastic, however you need to be prepared for very loud music from close beach parties pretty much till early morning hours.

Stayed in March 2024

The rooms and hotel don’t look like the photos, the hotel is very tired and could do with updating the rooms. Very grubby and dark and uncomfortable beds! There was cigarette butts on our balcony and some of the plug sockets in the room didn’t work. Breakfast was a let down, location was stunning however the food was uncovered and there was lots of ants, some food stale and not lots of variety. Some of the staff at the bar were rude and really let it down- also very long wait times on food at the pool bar.

The property was in the perfect location to explore Phi Phi, and breakfast on the beach every morning was lovely. The staff in reception were always very helpful and attentive with helping with bags!

Stayed in March 2024