45, Thanon Nanai,Patong,Ka thu , 83150 Patong Beach, Thailand
#14 of 416 hotels in Patong Beach
Guests' ChoiceBased on 477 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
8.0
Facilities
9.1
Staff
9.4
Value for money
8.8
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 July 2023
Gerrit
NetherlandsThe location is not great, toilets did not flush well and you can hear the next room and corridor.
Clean, modern rooms, Nice staff
Stayed in July 2023
Reviewed: 24 July 2023
Ashley
AustraliaSo much is done extremely well with this hotel and I would definitely recommend it, however it's not perfect - There is too much noise coming through the walls from guests watching TV talking and slamning doors. The aircon wouldn't go above 23 which would be too cold. I told reception who said it could be adjusted, then maintenance guy came to the room and said nothing could be done. It's difficult to adjust hot water in the shower. Breakfast was good. A bit basic and not enough choice. Coffee good but could be better.
Bed was very comfortable, design and layout of room was excellent. Very clean. Staff and service were excellent. Wifi reliable. Pool area excellent - music not too loud like many places in Patong - couldn't move the umbrellas so not always able to get shade.
Stayed in July 2023
Reviewed: 24 July 2023
Thomas
NorwayNothing
Super fresh/ clean. Amazing rooftop pool
Stayed in July 2023
Reviewed: 21 July 2023
Naif
Saudi Arabiathe location
it was nice
Stayed in June 2023
Reviewed: 20 July 2023
Katia
Brazilthe hotel is in walk distance from Bangla road, in a very busy street. The hotel is quite new, well located, the rooms are big and clean. The Breakfast is ok, there are not many options, The rooftop is amazing.
Stayed in June 2023
Reviewed: 19 July 2023
Hisham
Saudi ArabiaBathroom lack privacy, there is a see through gab from the door, toilet do not flush well. No walking trail outside the hotel, you need a taxi if you have kids because it is not safe for children to walk. Breakfast is good but limited choices
Hotel is clean, quite and comfortable. Value for Money. Totally recommend if you are Ok with the negative comments i stated
Stayed in July 2023
Reviewed: 19 July 2023
Ashley
AustraliaCan hear tv and talking from the next rooms. Doors slam too loudly even with automatic closers. Generally noise through walls and floors is a bit more obvious than I expected. Could smell cigarette smoke from neighbours occasionally. Breakfast a bit basic but fine. Despite these things I would stay here again.
The staff are great, rooms clean, well equipped and modern, bed very comfortable. Pool area great!
Stayed in July 2023
Reviewed: 19 July 2023
Ashwien
NetherlandsBreakfast was limited and everyday the same
Room is clean and spacious. Rooftop pool is amazing. Staff is very helpfull.
Stayed in July 2023
Reviewed: 12 July 2023
Konrad
DenmarkGreat value for the rate. The location is a nice and short walk away from the beach, while being significantly calmer than the heart of Patong. Very kind customer service, namely PIN who welcomed and checked me out, as well as the lady cleaning my room on the 6th floor, who always had a smile on her face :)
Stayed in July 2023
Reviewed: 11 July 2023
Shahina
United KingdomLocation was a little far from beach, but we knew that when booking
Pool was great, and breakfast was tasty.
Stayed in June 2023
Reviewed: 9 July 2023
Kim
Germany- rooms are not sound proof. Had an issue with a loud neighbor (not fault of the hotel), so we had to switch room.
- highly professional staff - comfy bed and nice rooms - ok location
Stayed in July 2023
Reviewed: 8 July 2023
Rezk
QatarPool should be open till Late .
Staff are amazing people - friendly - polite - smiling and always supporting it doesn’t matter when and how .
Stayed in July 2023
Reviewed: 5 July 2023
Moonyee
MalaysiaNothing
-Very clean and modern interior. -Location near to bangla street and jungceylon mall. Walkable distance to night market and patong beach as well. -Much thanks to the manager and staff of the hotel the day we arrive for the warm welcome and drinks as we were sweating from the heat travelling there. -Check out was also smooth with much help from staff (ack. pin). -the spectacular view of the mountains from the room -best place in patong for sure
Stayed in July 2023
Reviewed: 1 July 2023
Canan
TurkeyHotel was very new, room was clean and comfortable.
Stayed in June 2023
Reviewed: 1 July 2023
Bella
AustraliaNothing!
The whole hotel felt very new and updated, the staff were all lovely, the room itself was beautiful and comfortable, had a comfy bed and a great Mountain View, the pool was nice too. The hotel was located very close to shops and the action in Patong, and also the wifi was very fast :). I should also note that it was excellent value for money.
Stayed in June 2023
Reviewed: 1 July 2023
Duc
AustraliaStaff were super friendly and helpful. Hotel was very clean and had a touch of class in everything. Happy hour by the pool was my favourite way to spend every afternoon before dinner. Will definitely be back!
Stayed in June 2023
Reviewed: 1 July 2023
Mazin
Saudi ArabiaNothing
Beautiful place with beautiful people
Stayed in June 2023
Reviewed: 1 July 2023
Mazin
Saudi ArabiaNothing
We are a big group and all the rooms are clean, nice and have a great vibe. The staff are amazing, funny and helpful
Stayed in June 2023
Reviewed: 1 July 2023
Mohannadabusaada
QatarThe bathroom glass is a bit too transparent for my taste, a little more privacy will be appreciated.
The room is modern and clean. The staff are amazing and very helpful.
Stayed in June 2023
Reviewed: 24 June 2023
James
ChinaNot a big problem for me but it’s about a 10-15 minute walk down to the beach. Room service forgot my order so I had to wait 2hrs for it to be delivered.
The room was spotless and the general condition of the hotel was superb. I found the staff to be friendly and helpful at all times, and I loved the spa on the 3rd floor. Finally, the rooftop pool is great and the poolside bar is a very nice touch.
Stayed in June 2023
Reviewed: 22 June 2023
Wong
SingaporeBreakfast is good
Stayed in June 2023
Reviewed: 21 June 2023
Mike
NetherlandsThe staff really went that step further to make the stay comfortable. Even after i requested to be changed rooms because of some noise complaints they were very accomendating.
Stayed in June 2023
Reviewed: 18 June 2023
Marcus
BelgiumAC in the room can't be adjusted to the desired temperture and it turns off by itself. Only warm water from the taps.
Nice new and clean facilities and good bed 👍
Stayed in June 2023
Reviewed: 31 May 2023
Seeking
IndiaL
Staff was Just amazing, very helpful and friendly
Stayed in May 2023
Reviewed: 31 May 2023
Sanjay
IndiaNothing
Everything about the place is nice, staff are friendly, rooms and bath are nice, food is good. Location is good
Stayed in May 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content