You could say that the beach in front of the hotel is bit rocky or having a lot of stones but whom to blame for that!? What really bothered me a bit was that the first 2 dishes we were having weren’t really good. (incl. Thai food!) the internal transportation system throughout the resort could be better as well. despite that we have enjoyed being there a lot.

I mean it’s a small Island in Thailand, there’s not much what can go wrong from a “is it nice?” point of view. the rooms are just a dream and the staff is very nice and friendly.

Stayed in May 2024

Unfortunately I found the bed in my room a little hard, I had a bit of back pain, I think things can be resolved with a topper!

Really attentive and polite staff, makes you feel at home! Everything is fantastic, from the structure to all the things there are to do... the sunset from the infinity pool is something amazing

Stayed in May 2024

We liked everything and extended our stay on site. Stayed 6 days in total. Highly recommend this place!

Stayed in May 2024

The on-site shuttle service route could have catered better for guests in the hotel blocks furthest away from the reception. We were ok with the steep walk to the collection point but other guests clearly struggled with this & had to request golf carts to take them the final distance. This should perhaps have been offered without any additional request being required. This was one of the few occasions that you got the sense there was a 2 tier service in place at the resport as the shuttles ran to all the pool villas but only up to the start of the hotel blocks with guests staying in those required to walk the final distances themselves. To achieve a truly exceptional service standard, this really shouldn't be something any guest would notice. A tip for anyone looking to stay here but not in one of the pool villas would be to request a room in hotel 4 or 5. Hotel 4 is nearest the shuttle drop off point, next is the breakfast/small pool restaurant block, then hotel 5 & finally hotel 6. If the resort put you in hotel 6, ask for a discount for the extra steps you'll have to walk! Also, the views are the same but you clear jungle canopy higher up so request a room higher up. Regarding food, I've seen this mentioned elsewhere but while the food was really well prepared, there wasn't much on the menu that was authentically Thai. There was a lot of safe Western food & the prices weren't too expensive for a resort but there could have been a bit more there for people who come to Thailand to try the local cuisine. Also, I'm not that surprised but the cocktails were a little bit light on the alcohol measures so we had to go out of the resort & along the beach to find another bar & get some decent drinks made up. The smaller pool up by the breakfast restaurant seemed to be just as popular as the larger one near the beach but got far too crowded due to a lack of space & beds around his pool area.

It might seem a trivial detail but the transfer to the resort was handled really well. We were collected from the airport by an MPV shuttle & taken to a marina around 25mins drive away. After a quick check-in there, we were put on a speedboat ferry & then dropped directly at the hotel's own jetty after a 20min boat trip. A really lovely way to arrive at our first holiday location! Our luggage was taken & handled by the shuttle, boat & hotel staff so we didn't need to worry about any of it until we arrived at our room. The views anywhere at the resort are spectacular & the view from our room lived up to all our expectations with a view of a bay, a small island & Phuket just on the horizon with not a single building in sight. The sunsets were amazing on all 4 nights. Check-in was really easy. The shuttles around the resort site were pretty efficient & waiting times weren't too long although I thought they should have extended the shuttle route up to hotel blocks 5 & 6 & the restaurant nearby at the top of the site, especially as this restaurant was the main restaurant that served breakfast. Breakfast was offered with a complimentary massage upon arrival at the restaurant. There were always plenty of tables & we had a choice of tables/views on each of the 4 days we breakfasted there. There was a good choice of 3 more bars/restaurants down by the beach & all of the tables plus every single lounger or seating location at the resort had a QR code to access the resort's full food & drinks menu so that we didn't have to wait to order in whatever location we were in. Another nice touch was being invited to a WhatsApp messenger group where a concierge service was available to help with any problems or organise an activity for us.

Stayed in April 2024

A lot of travel as it's not practical to walk between pools, restaurants, activities because of the steep inclines

Everything is beautiful. Well organized. Food delicious Decor very original and cozy

Stayed in May 2024

This is the second time I've been to the resort. The view from my room this time wasn't as good as the first time. We were allocated to the hotel right at the end of the resort, hence it was a little inconvenient for my parents .

very helpful and friendly staff.

Stayed in April 2024

Sadly we could not swim in the sea as there was a pest of jellyfish. Maybe worth considering to close off a swimming area with netting to catch them?

Everything! The teak wood houses and interiors are so beautiful. The room was spacious and very clean. And despite everything being made from wood, we never saw any bugs in the room. The villas and hotels are surrounded by lush greenery and we saw lots of birds and even monkeys in the resort. Enjoyed the sunset on our balcony every day. We extended our stay on site, easy process and the staff was just wonderful!

Stayed in April 2024

We got misleading messages the structure is possible to be reached only via boat. Not true! From the pier we took a taxi and arrived without any trouble!

We took a pool villa with sea view. The location is wonderful and the facility offer really everything! High standards and good organization. It was unique experience for us!

Stayed in April 2024

Extremely rude staff particularly at the restaurant! Restaurant was overpriced and the food was underwhelming.

Absolutely stunning hotel! Peaceful and gorgeous views. Super unique and lovely rooms, pools and dining spaces.

Stayed in April 2024

There is nothing to dislike.

About the view from my room n also their amazing hospitality ,moreover the food quality was excellent indeed

Stayed in April 2024

Nothing

We have stayed 3 times and we love it. The staff are very polite and helpful. The hotel is very much a traditional Thai style with carved wood structures and lush gardens. The restaurants are excellent and there is a wide range of Thai, Japanese and western cuisines.

Stayed in April 2024

Not a knock - but this is truly in the middle of nowhere. It’s perfect for relaxation, but there isn’t much else to do (which was great for me)

Amazing private property with 5star accommodations. The rooms are breathtaking and the views are some of the best in the world. The staff was also great and helpful, and I enjoyed the food.

Stayed in April 2024

Can’t fault this place

Everything it was all good

Stayed in April 2024

To get a couple of options for local touring to nearby islands is very difficult as there is very few agencies that organize trips. Not too much activity to do on the island.

Excellent view (tranquility mode) from the balcony, Breakfast & Dinner Buffet with good varieties of local and western cuisines.

Stayed in April 2024

Nothing.

The place is stunning. Everywhere you look, there’s something pretty to look at. We loved all the wood carving, the nature, the beach. Out of this world!

Stayed in April 2024

Everything! The staff the view the alcohol the room WOW!!

Stayed in April 2024

Bed was a little hard for our liking

View, food and services all excellent

Stayed in March 2024

The complex was amazing, and the deluxe dining experience was lovely

Stayed in April 2024

The view was incredible and the breakfast variety available was superb.

Stayed in March 2024

Everything was perfect

Breakfast was amazing...could have more fruits variety of fruits. Beautiful accommodation, good transport from room to the beach

Stayed in March 2024

Food options and quality for vegetarians

Incredible views, fantastic room, good cocktails and good breakfast

Stayed in March 2024

- for price with the beach o thought we can really swim and enjoy it but unfortunately there were plenty of jellyfish’s so just beautiful for the eyes

-The rooms are huge -Breakfast location is breathtaking - nice pool

Stayed in March 2024

While the expansive size of the hotel offered a sense of grandeur, it also meant that walking from the beach to our room was impractical, requiring transport provided by the hotel. While waiting for transport was rarely an issue due to its availability, some guests may find this aspect of the experience inconvenient. Additionally, it's worth noting that tours organized by the hotel, such as the one to Kho Phi Phi, may be subject to cancellation if there isn't a minimum number of participants.

Located in an amazing setting, exceeded all expectations. The rooms were not only fantastic but incredibly spacious, providing a luxurious retreat. The staff were outstanding, offering impeccable service throughout our stay. The beautiful swimming pools were a highlight, perfect for relaxation. And the food? Absolutely delicious, with a never-ending array of mouthwatering options. Overall, an unforgettable experience that I highly recommend."

Stayed in March 2024

Breakfast was crowded and disorganized (too many people for one location), we could sometimes hear our neighbors through the walls

Beautiful property and interior of room, great view from room, nice infinity pool, vicinity to great restaurants

Stayed in March 2024