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Reviews of Santhiya Koh Yao Yai Resort & Spa - Compulsory Join Santhiya Speedboat from-to Ao Po Grand Marina at Phuket 5 stars

88 Moo 7, Phunai, Koh Yao, Phang nga, 83000 Ko Yao Yai, Thailand

#19 of 35 hotels in Ko Yao Yai

Guests' Choice

Review score

Based on 934 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    9.0

  • Facilities

    9.0

  • Staff

    9.0

  • Value for money

    8.4

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 28 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Supreme Deluxe Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    It was the most amazing hotel we've ever been! It was like a dream!

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    Great room - clean - great view - spent great time in that hotel
    • Leisure trip
    • Couple
    • Supreme Deluxe Bay View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing bad on this hotel

    Amazing hotel , great facilities, great rooms anf view

    Stayed in March 2024

  • Reviewed: 26 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Ocean View Pool Villa
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything was magnificent

    Stayed in April 2024

  • Reviewed: 26 May 2024

    9.0
    Fantastic, peaceful and charming resort with lovely rooms and great facilities
    • Leisure trip
    • Couple
    • Grand Deluxe Double Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything amazing result and overall fantastic value for money.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    10
    Truly beautiful experience!
    • Leisure trip
    • Couple
    • Supreme Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    There was not much outside the property but saying that this island is to relax and staying in this resort you don’t really need much. The staff was very friendly but we were surprised that when we requested to extend our stay for another day, reception advised to book online rather than help us internally. We did book online and were made to change the room. Also little things like power adaptors/phone chargers were not available at the reception as they are in other hotels. We were told to go outside the resort to purchase one in a local store which we did. The next day I visited the resort shop and realised I could have purchased it there. So as I said little things that could be improved but did not ruin our beautiful stay.

    Everything! The place is breathtaking. When we first arrived we could not believe how incredible and different the resort was. True Thai style accomodation. Everything that you need: restaurants, peace, fun, free yoga, free kayaks and paddle boards, 4 restaurants, 2 amazing pools, spa. The website (although very good) does not do this place justice. Also we could not believe how huge the resort was. You need to travel by tuk tuk from restaurant/reception to other parts of the resort which is not a problem as staff is always there for you to organise it. And what’s also very handy, as you check in the team makes you join their WhatsApp so you can ask any questions during your stay instead of calling the reception from your room.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    10
    Outstanding resort, a little slice of paradise
    • Leisure trip
    • Couple
    • Supreme Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The only thing we were unfortunate with was there were loads of jellyfish so we didn't swim in the sea, but this is out of the resorts control and the staff were even clearing and jellyfish that has washed up so we have no complaints here, as we can't (and wouldn't want to) change nature.

    Everything was exceptional, the hotel is stunning and spotless. The staff are extremely welcoming and friendly and very helpful. The food was delicious, beach and pool areas were wonderful. We were there to celebrate my birthday and the hotel went above and beyond and decorated the bed and provided a cake too! I had the best birthday!

    Stayed in April 2024

  • Reviewed: 13 May 2024

    8.0
    If you want a nice place without action (like Patong) it’s a very nice place.
    • Leisure trip
    • Couple
    • Supreme Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    You could say that the beach in front of the hotel is bit rocky or having a lot of stones but whom to blame for that!? What really bothered me a bit was that the first 2 dishes we were having weren’t really good. (incl. Thai food!) the internal transportation system throughout the resort could be better as well. despite that we have enjoyed being there a lot.

    I mean it’s a small Island in Thailand, there’s not much what can go wrong from a “is it nice?” point of view. the rooms are just a dream and the staff is very nice and friendly.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    Amazing
    • Leisure trip
    • Family with young children
    • Supreme Deluxe Bay View
    • Stayed 2 nights
    • Submitted via mobile

    Unfortunately I found the bed in my room a little hard, I had a bit of back pain, I think things can be resolved with a topper!

    Really attentive and polite staff, makes you feel at home! Everything is fantastic, from the structure to all the things there are to do... the sunset from the infinity pool is something amazing

    Stayed in May 2024

  • Reviewed: 8 May 2024

    10
    Wonderful
    • Leisure trip
    • Family with young children
    • Supreme Deluxe Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    We liked everything and extended our stay on site. Stayed 6 days in total. Highly recommend this place!

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Island resort with amazing views
    • Leisure trip
    • Family with young children
    • Supreme Deluxe Double Room with Sea View
    • Stayed 4 nights

    The on-site shuttle service route could have catered better for guests in the hotel blocks furthest away from the reception. We were ok with the steep walk to the collection point but other guests clearly struggled with this & had to request golf carts to take them the final distance. This should perhaps have been offered without any additional request being required. This was one of the few occasions that you got the sense there was a 2 tier service in place at the resport as the shuttles ran to all the pool villas but only up to the start of the hotel blocks with guests staying in those required to walk the final distances themselves. To achieve a truly exceptional service standard, this really shouldn't be something any guest would notice. A tip for anyone looking to stay here but not in one of the pool villas would be to request a room in hotel 4 or 5. Hotel 4 is nearest the shuttle drop off point, next is the breakfast/small pool restaurant block, then hotel 5 & finally hotel 6. If the resort put you in hotel 6, ask for a discount for the extra steps you'll have to walk! Also, the views are the same but you clear jungle canopy higher up so request a room higher up. Regarding food, I've seen this mentioned elsewhere but while the food was really well prepared, there wasn't much on the menu that was authentically Thai. There was a lot of safe Western food & the prices weren't too expensive for a resort but there could have been a bit more there for people who come to Thailand to try the local cuisine. Also, I'm not that surprised but the cocktails were a little bit light on the alcohol measures so we had to go out of the resort & along the beach to find another bar & get some decent drinks made up. The smaller pool up by the breakfast restaurant seemed to be just as popular as the larger one near the beach but got far too crowded due to a lack of space & beds around his pool area.

    It might seem a trivial detail but the transfer to the resort was handled really well. We were collected from the airport by an MPV shuttle & taken to a marina around 25mins drive away. After a quick check-in there, we were put on a speedboat ferry & then dropped directly at the hotel's own jetty after a 20min boat trip. A really lovely way to arrive at our first holiday location! Our luggage was taken & handled by the shuttle, boat & hotel staff so we didn't need to worry about any of it until we arrived at our room. The views anywhere at the resort are spectacular & the view from our room lived up to all our expectations with a view of a bay, a small island & Phuket just on the horizon with not a single building in sight. The sunsets were amazing on all 4 nights. Check-in was really easy. The shuttles around the resort site were pretty efficient & waiting times weren't too long although I thought they should have extended the shuttle route up to hotel blocks 5 & 6 & the restaurant nearby at the top of the site, especially as this restaurant was the main restaurant that served breakfast. Breakfast was offered with a complimentary massage upon arrival at the restaurant. There were always plenty of tables & we had a choice of tables/views on each of the 4 days we breakfasted there. There was a good choice of 3 more bars/restaurants down by the beach & all of the tables plus every single lounger or seating location at the resort had a QR code to access the resort's full food & drinks menu so that we didn't have to wait to order in whatever location we were in. Another nice touch was being invited to a WhatsApp messenger group where a concierge service was available to help with any problems or organise an activity for us.

    Stayed in April 2024

  • Reviewed: 6 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Supreme Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    A lot of travel as it's not practical to walk between pools, restaurants, activities because of the steep inclines

    Everything is beautiful. Well organized. Food delicious Decor very original and cozy

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    good
    • Leisure trip
    • Family with young children
    • Supreme Deluxe Bay View
    • Stayed 3 nights

    This is the second time I've been to the resort. The view from my room this time wasn't as good as the first time. We were allocated to the hotel right at the end of the resort, hence it was a little inconvenient for my parents .

    very helpful and friendly staff.

    Stayed in April 2024

  • Reviewed: 4 May 2024

    10
    Relaxing and enjoying resort
    • Leisure trip
    • Family with young children
    • Supreme Deluxe Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Sadly we could not swim in the sea as there was a pest of jellyfish. Maybe worth considering to close off a swimming area with netting to catch them?

    Everything! The teak wood houses and interiors are so beautiful. The room was spacious and very clean. And despite everything being made from wood, we never saw any bugs in the room. The villas and hotels are surrounded by lush greenery and we saw lots of birds and even monkeys in the resort. Enjoyed the sunset on our balcony every day. We extended our stay on site, easy process and the staff was just wonderful!

    Stayed in April 2024

  • Reviewed: 30 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Ocean View Pool Villa
    • Stayed 1 night
    • Submitted via mobile

    We got misleading messages the structure is possible to be reached only via boat. Not true! From the pier we took a taxi and arrived without any trouble!

    We took a pool villa with sea view. The location is wonderful and the facility offer really everything! High standards and good organization. It was unique experience for us!

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Beautiful… but…
    • Leisure trip
    • Couple
    • Supreme Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Extremely rude staff particularly at the restaurant! Restaurant was overpriced and the food was underwhelming.

    Absolutely stunning hotel! Peaceful and gorgeous views. Super unique and lovely rooms, pools and dining spaces.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Tremendous, magnificent.
    • Leisure trip
    • Couple
    • Supreme Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    There is nothing to dislike.

    About the view from my room n also their amazing hospitality ,moreover the food quality was excellent indeed

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Very comfortable and calm hotel in traditional Thai style with outstanding staff.
    • Leisure trip
    • Family with young children
    • Supreme Deluxe Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    We have stayed 3 times and we love it. The staff are very polite and helpful. The hotel is very much a traditional Thai style with carved wood structures and lush gardens. The restaurants are excellent and there is a wide range of Thai, Japanese and western cuisines.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Supreme Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Not a knock - but this is truly in the middle of nowhere. It’s perfect for relaxation, but there isn’t much else to do (which was great for me)

    Amazing private property with 5star accommodations. The rooms are breathtaking and the views are some of the best in the world. The staff was also great and helpful, and I enjoyed the food.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Will definitely be back
    • Leisure trip
    • Couple
    • Ocean View Pool Villa
    • Stayed 2 nights
    • Submitted via mobile

    Can’t fault this place

    Everything it was all good

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Peaceful & Enjoyable
    • Leisure trip
    • Couple
    • Supreme Deluxe Double Room with Sea View
    • Stayed 2 nights

    To get a couple of options for local touring to nearby islands is very difficult as there is very few agencies that organize trips. Not too much activity to do on the island.

    Excellent view (tranquility mode) from the balcony, Breakfast & Dinner Buffet with good varieties of local and western cuisines.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    10
    Perfect. Absolutely perfect. The staff were amazing. They were all so happy and so welcoming. The place is stunning but
    • Leisure trip
    • Family with young children
    • Grand Deluxe Bay View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    The place is stunning. Everywhere you look, there’s something pretty to look at. We loved all the wood carving, the nature, the beach. Out of this world!

    Stayed in April 2024

  • Reviewed: 7 April 2024

    10
    Really recommend and value for money
    • Leisure trip
    • Couple
    • Supreme Deluxe Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Everything! The staff the view the alcohol the room WOW!!

    Stayed in April 2024

  • Reviewed: 4 April 2024

    10
    Second stay here and love it. Great for family’s and well looked after by the staff.
    • Leisure trip
    • Family with young children
    • Grand Deluxe Double Ocean View
    • Stayed 6 nights
    • Submitted via mobile

    Bed was a little hard for our liking

    View, food and services all excellent

    Stayed in March 2024

  • Reviewed: 1 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Supreme Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The complex was amazing, and the deluxe dining experience was lovely

    Stayed in April 2024

Showing 1 – 25

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