The rooms are quite small and not too spacious and the bathroom and toilet has a terrible smell of sewage.

The resort is an oasis of tranquillity in the busy kata area of Phuket. The design and the atmosphere of the resort is astonishing. The staff is very friendly, super helpful and kind.

Stayed in May 2024

Nothing at all

Absolutely everything! The room we stayed in - Room 203 Aquarius - was simply stunning. Yes it had some small repairs/paint work needed, but nothing could take away from the fabulousness of this room! Firstly, it is not a room, but a 2 story apartment with its own jacuzzi leading to its own pool, which leads out into a large sharing pool. Just superb. The staff are some of the most friendliest we have encountered in all the countries we have visited. Nothing was too much trouble, from the happy, helpful guy who sorted our luggage to and from our car, to the wonderful lady cooking the omelettes for breakfast each morning! Just lovely, happy people. Room service great, gym facilities perfectly adequate, an all round fantastic 5 day stay to start our Thailand adventure! Thank you all at Sawasdee Village for making our stay so perfect.

Stayed in May 2024

Although it may seem like it's out of their control, this is the only hotel, over a 2 week stay, where we were plagued with mosquitos. There was an optional net for around the bed at nights, but the mosquitos were constantly in the room, so there is always a danger of trapping them in rather than out.

This place is just a deceptively tranquil haven, but with all you could need directly on your doorstep. Staff were incredible - particularly K2 who took time out of his day, each day, to teach our little one some Thai, and making her feel like a complete VIP

Stayed in March 2024

Beautiful resort with traditional design, kind personnel, nice swimming pool, bar, spa and tasty cuisine

Stayed in April 2024

We had an issue with the room but the staff did move us. The bathrooms could do with updating/refreshing the grouting and spruce up. A bit dark with the curtains drawn, but you want them drawn as the garden rooms are located on the walkways so people passing by.

The prettiest setting, a hidden gem in the middle of a crazy busy location. Good breakfast selection and attentive, friendly staff. The pool was lovely and plenty of loungers to choose from. The air conditioned lounge that's available to wait whilst our room was being finished was really appreciated.

Stayed in April 2024

The hotel is wonderful! We stayed for a wee. Very friendly professional smiling staff. The hotel is excellently located, everything you need is nearby, a shuttle runs to the sea every hour, which is very convenient! Delicious food and excellent breakfasts. I would especially like to note the atmosphere of the hotel, the style is thought out to the smallest detail, everything is very beautiful and authentic, the pool is gorgeous.❤️

Stayed in April 2024

The male receptionist was rude and sassy, not welcoming at all and gives bad vibes. Really ruined the first part of the experience. The shower had a bad smell. The poop closes too early and the breakfast was average at best, not enough western food options just hot Asian foods to eat.

It’s cool at night, very beautiful. They put lots of effort and detail into the decor. The pool is cool.

Stayed in April 2024

The hotel linked me up with a tourist agent who shamelessly overcharged me for a short ride to see elephants, 1000bht. What was included, as she said, was the ride to the location (which was about 15 min one way) and taking pictures. I specifically asked for a sanctuary visit, and yet I was brought to a sad scene with chained elephants. Heartbreaking.

Location, comfortable bed, attentive staff.

Stayed in April 2024

The property is unique and attention to detail is amazing. Especially how it transforms at night

Stayed in April 2024

Nothing. Everything was perfect.

The decoration, illuminated pool, the landscape, far east architecture, amazing & helpful staff, central, yet quiet… it was the best hotel I have ever stayed!

Stayed in April 2024

Everything

Stayed in April 2024

This place is a dream, the pools are magnificent, the decorations, the fragrance in the air, the quality of the service. Perfect accommodation for honeymooners!

Stayed in April 2024

The staff were very friendly and attentive. The facilities were excellent, especially the pool area,swim up bar and gym. We stayed in room 305 which was a lovely large room with a good sized dressing room and bathroom. You could access the swim up pool from our bathroom or balcony and our room was close to the swim up bar. The breakfast was lovely and catered for everyone's taste. A lot of thought had gone into the magnificent architecture of the whole hotel , water features and lighting especially in the flooring of all the pools and water features.

Stayed in April 2024

Nothing

Swimming pool entrance, close to the pool bar, style of the room was very beautiful, room service and food were great.

Stayed in April 2024

Friendly staff. Great Location just out of the hecticness of Phuket but close to the beach. Nice and tidy room. Love the pools throughout the hotel.

Stayed in March 2024

nothing - all was great

Everything perfect - best hotel ever

Stayed in March 2024

The bed was a little firm for me.

We all loved the authentic Thai feel to the hotel. it was like a film set at night time, beautifully lit up.

Stayed in April 2024

Absolutely nothing

Beautiful garden, lovely staff ! Convenient location room is beautiful!

Stayed in April 2024

Nothing!

The most amazing place we have ever stayed in Thailand. Absolutely stunning, the most amazing staff, exceptional breakfast, and it is out of this world beautiful. We will be back again next year and this time for much longer

Stayed in April 2024

Nothing

This hotel is beautiful!

Stayed in April 2024

Hotel looks like museum. It’s amazing place during the day and even more amazing during the night. It was great experience to be there. Excellent swimming pools <3

Stayed in January 2024

The pool bar was a bit disappointing. There is a happy hour for two hours but only three weak drinks. The person staffing it was also quite rude.

We were very impressed by Sawasdee! In particular, the pool access room blew us away. It was stunning both day and night. There were also so many thoughtful touches that you don’t even get in a 5 star hotel - a mosquito net curtain to enclose the bed that you could put away, mosquito balm, toiletries etc. We also enjoyed a 2 for 1 massage package which was incredible.

Stayed in April 2024

N/A

Everything. The staff, facilities, room, breakfast. All was perfect. The hotel is beautiful. They offer free shuttles to the beach which is ideal and are very helpful if you need a taxi etc

Stayed in April 2024

Nothing to dislike.

This property is full of intricate details everywhere you look, yet not overwhelming so, it’s truly unique. At night this place comes into a league of its own and is truly magical. Staff were great and went out of their way to accommodate, breakfast was great and staff highly attentive. Room was clean and had everything we needed. This hotel was definitely worth the extra $$.

Stayed in March 2024