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Reviews of Sugar Marina Hotel CLIFFHANGER Aonang - SHA Extra Plus 4 stars

873 Moo 2, Ao Nang, Muang Krabi, Thailand, 81000 Ao Nang Beach, Thailand

#58 of 192 hotels in Ao Nang Beach

Guests' Choice

Review score

Based on 1179 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.7

  • Facilities

    8.7

  • Staff

    8.9

  • Value for money

    8.8

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 17 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Cliff View
    • Stayed 3 nights
    • Submitted via mobile

    It was such a great stay. Clean and spacious room. Love this hotel alot. Breakfast was great too. Location perfect.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Corridors a little dark, set on a hill so hard to climb up.

    Good location, clean rooms, spacious. Breakfast was excellent.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room with Cliff View
    • Stayed 6 nights
    • Submitted via mobile

    The location was great and the room was clean

    Stayed in April 2024

  • Reviewed: 11 May 2024

    8.0
    Value for money
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The lighting in the room is quiet dark.

    The room is big and clean. The location is near to beach and also mosque. The price is cheap.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    7.0
    Overall a very pleasant stay, hotel is good and plenty to do in and around Ao Nang
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Communal areas do not appear to be cleaned very often. The pool had scum marks all around the water line which indicates it had not been cleaned for sometime which is not good. The non cleaning of communal areas seems to be the norm in Thailand. Second building (where reception is) is at the top of a steep ramp, not great for those with mobility issues.

    Rooms were spacious, modern and clean. Price was very good. Located about a 10/15 minute walk from the beach which is fine but in the heat is probably about our maximum.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    Lovely welcoming stay
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room with Pool Access
    • Stayed 4 nights
    • Submitted via mobile

    Late maid service on a couple of occasion’s.

    Free upgrade on arrival. Robes and flip flops provided. Pool was lovely. Good choice at breakfast.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    10
    Great hotel for a vacation in Ao Nang
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Cliff View
    • Stayed 7 nights

    They can add some different meals in the breakfast. It was okay though.

    Amazing hotel. 10 minutes walking distance to Ao Nang beach, lots of restaurants around + it is quiet. The room is exactly like in the photos - big bathroom, just enough space in the room and a big bed. The TV is a smart tv so you can watch Netflix and Youtube when you chill in the room. The staff is really friendly and they clean the room every day.

    Stayed in March 2024

  • Reviewed: 7 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Cliff View
    • Stayed 1 night
    • Submitted via mobile

    Toilet sink area is not quit functional. The sink is too big, not much of space to put toiletries.

    The bed was very comfortable and clean

    Stayed in April 2024

  • Reviewed: 6 May 2024

    8.0
    all in all a nice place to stay
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room with Pool View
    • Stayed 2 nights

    Security in the front building was no existent. pools are small and to get to the reception in main building its a steep slope to climb

    Good location big and cleans rooms and bathroom, strong a/c. Good breakfast and lots of agents nearby to help book excursions.

    Stayed in April 2024

  • Reviewed: 6 May 2024

    8.0
    Average to stay
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room with Cliff View
    • Stayed 2 nights
    • Submitted via mobile

    Room WIFI did not work at all which is very inconvenient. Door cannot open easily. Hair dryer too weak.

    Perfect location lots of foods, convenient stores and shops nearby. Staff are good and helpful. Clean room. Worth for money.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Ok.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Cliff View
    • Stayed 3 nights
    • Submitted via mobile

    Small swimming pool without a shower to clean your body before entering in the pool. Building one reception does not exist. Hotel should cover it with a picture or curtain. Looks ugly and abandoned.

    Comfortable bed and good A/C.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Great location and clean rooms.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom was very dark. Not enough light.

    Location and a comfortable bed.

    Stayed in April 2024

  • Reviewed: 5 May 2024

    8.0
    Good value
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Pool Access
    • Stayed 3 nights
    • Submitted via mobile

    The lobby was in a strange place Where they hold bags did not feel secure We didn't see any staff other than check in and check out.

    Location was pretty good Good value, fairly clean Breakfast is good

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    Great location, friendly helpful staff
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    On a hill, pool was ok but long and narrow

    Good breakfast, location and friendly staff

    Stayed in April 2024

  • Reviewed: 2 May 2024

    8.0
    Great location comfy room
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Pool Access
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was pretty average for Thailand and would have expected more for the price.

    The bed was big in the normal room but the pool access room had two beds which were smaller. The bathrooms and bedrooms were nice but pool access wasn’t really worth the extra money imo.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    9.0
    Comfortable hotel close to everything
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    All good

    Great location shower pressure excellent and had hot water Breakfast was good

    Stayed in April 2024

  • Reviewed: 1 May 2024

    10
    Good quality value hotel
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 13 nights
    • Submitted via mobile

    Nothing

    Rooms are large and spacious, lovely sized balcony and great facilities. The swimming pool is really nice too.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Simultaneos repairs of hotel.

    Acess to the pool

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Was quite a walk to the beach (though there is a quicker back way).

    The staff were always super friendly and willing to assist where possible.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Good location and modern enough
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    Hotel is modern enough but starting to show signs of wear and tear. Minor things like scuffs on the walls and an area in our room where a toddler did some art on the wall in pen. Sink area has very limited space for toiletries for 2 girls, but we used the desk in the room so not the end of the world. Note that if u arrive in a tuk tuk they can't drive up the somewhat steep driveway so u will need to carry or drag your luggage up to the main reception area in the back block. The sun loungers in the back pool block are a real safety hazard! They are too long for the narrow space around the pool area and you have to basically climb over them since there is no room to walk. If the tiles are wet be extra careful so that you don't slip. Would be much better if the loungers were arranged horizontally instead of vertically as would make more room to walk.

    Good location and since the hotel is not directly on the main road it's not too noisy. Great to have an option of 2 pools. Staff were friendly and the hotel room was a good size and very clean. We had an issue with our room door lock however this was attended to and sorted straight away.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Cliff View
    • Stayed 3 nights
    • Submitted via mobile

    On the floor we stayed in, the balconies were connected. We felt lack of privacy.

    Good breakfast with lots of varieties. 15 mins walk to Ao nang beach. Located on the main road. 7 eleven is 1 min walk away. Good location overall.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    A great base in Ao Nang!
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Cliff View
    • Stayed 4 nights
    • Submitted via mobile

    - We were staying in the building at the front of the resort - it’s a bit cut off from the rest of the resort and we barely saw any staff other than housekeeping in our 5 night stay. - There is a lot of construction going on right next door - so lots of jack hammers and banging all day longs it was hard to relax by the pool without ear phones. We didn’t really hear it from our room though. - There was a power outage one of the days during our stay. We went out at 8am and got back at 3/4pm and it was still gone. I know this may not have been the hotels fault but we would have appreciated some communication to let us know what was happening. - The shower pressure was very temperamental.

    We stayed here for 5 nights. - It’s in a great location about 10 minutes walk to Ao Nang beach. - Everything you need right on the doorstep! Restaurants, bars, weed shop, 7eleven, scooter rentals, self service laundry all 1 minute from the resort. - The rooms were spacious, clean and design was really nice. - The bed and pillows were very comfortable. - The AC worked well - The pool attached to our building was in the shade in the morning. This was soooo nice as we stayed in April when it was extremely hot and humid.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    GREAT STAY - THANK YOU!
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    Nothing - all was good!

    Very good stay. Friendly and helpful staff

    Stayed in April 2024

  • Reviewed: 24 April 2024

    10
    Everything was amazing, facility, service and location
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Just the sliding door in the bathroom, there is like a little gap.

    It was very comfortable, the fact they have two pools is amazing because you can choose if you want to be in the shade or under the sun and the breakfast was the best part

    Stayed in April 2024

Showing 1 – 25

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